I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can u

I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?

Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush

Similar Messages

Maybe you are looking for

  • Family Sharing and iTunes Gift Cards

    My question is this: I know that if the Organizer adds an iTunes Gift Card to his/her account, all purchases will first deduct from that until it is depleted and will revert back to the credit/debit card on file. However, what happens if one of the f

  • Error while deploying mobile components through SDM

    Hi, I have installed MI system in my landscape and i have deployed few MI related components through SDM Components are: NWMTR.sda NWMTS.sda NWMTTREPOSITORY.sda I got the following error when deployed through SDM Starting Deployment of MBA-MTR Aborte

  • Quicktime crashes while watching video uploaded to pc from digital camera

    I have several clips that I uploaded to my computer from my digital camera. They upload as quicktime movies. If I just double click on the movie to open it, it opens using Quicktime (version 7.5 with latest security updates also done). The video is v

  • Need pl/sql stmnts. for this simple logic

    Hi, I need PL/SQL program for this simple logic i am doing mistake somewhere unbale to trace out .. select * from GSR03_PO_DTL; PO_NUM L53177000 -- > no changes reqd (only one entry with new format) L00041677 --> to be updated to L41677000(only one e

  • DAX - Need help with TotalYTD calculation with Rolling 12 Months (Fiscal Months)

    These are the tables I currently have in my solution: DimDate - date dimension - our fiscal periods don't match with calendar periods Fact Claims - ID, Date, Doc#, Amount,  ProductKey DimDateR12 - fiscal periods with max and min calendar dates - usin