I purchased Photoshop elements about a month ago and it was working great, then it just stopped and it doesn't open?
I used it today and then I closed it and when I tried opening it again, it didn't open. The organizer works but Photoshop does't. (no error message or anything)
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I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107 I am using a windows based system
If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative application installed including Creative Cloud desktop application. Then install CS6 and use your CS6 serial number during the install to activate CS6 standard or extended which ever the serial number is for. CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates. Windows should update to version 13.0.1.3 Mac to version 13.0.6. Not Subscription CS6 version 13.1.2...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
I purchased Lightroom 5 a few month ago and it was installed on my iMac desk top. I now want to install it on my macbook pro. How do i do this?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
ok, so i bought a imac 27 about 4 months ago, and now they release a new one! ****... So my question is, should I sell this one (which by the way is the i5 2.8 with 1 gb 5750 and 4gb ram) and buy the new imac 27 i5,or keep the one i have and buy more ram. I mostly use my computer for photoshop cs5 and illustrator cs5 for graphics out put as well as surfing the web and music.
Please give me you thoughts on what I should do!! Thanks lot!The new iMac is about 25% or so faster than your current iMac(comparable model would be the 3.1ghz version). There are a couple of things that you will benefit from such as the dual Thunderbolt/Mini Display ports/ which may help with multitasking. The video card in the new iMac again the comparable model being the 3.1ghz is a lotttttttt better than the current one that you have. So thinking of the long run those few things may be beneficial for you to upgrade(but it depends on what is important to you).
I had the 2.93ghz i7 version that I just bought in March this year and I turned around and sold it about a week before the new iMac's were announced. I got about $1600 for it, yeah I took a loss but to me it was worth it because my new iMac performs that much better. Now keep in mind I went from i7 to i7...3.4ghz i7 with the 2gb video card. Now I have dual thuderbolt/mini display ports. I have noticed significant gains in my video editing and also in my gaming. So to me it was definitely worth the upgrade!
One last thing, I would not have sold my 2.93 i7 and then bought the 3.1ghz i5, the big reason is because HT(hyper threading), it's only on the i7 model(3.4ghz)... If you take a look at some of the bench marks on engadget, maclife, macrumors, macworld, ****Barefeats.com(they really get into benchmarking)*** you will see charts that will help you make a better decision.
In closing I would say look into it, if you can get a good price out of your current iMac to put toward a new iMac then do it. Like others have mentioned to you, tech changes and Apple will change the tech in these machines next year or do a speed bump later this year or so. One last thing if you go from the 2.8 i5 up to the 3.4 i7, you would definitely see the difference (HT is a must especially for programs that utilize it. You can go to my youtube channel(mob1278) and take a look at my geekbench results.... my 2.93 i7 scored around 10500-11000(8gb ram)...my 3.4 i7 scores from 12700-13000 with 4gb ram....so yeah as you can see big difference. Basically the 3.4 i7 would perform similar or just under a 2.4ghz 8core 2010 Mac Pro which runs you about $3500 with no monitor.... it's your money spend it how you want....and Lion is only going to push it even more when it is released! -
Hi! I'm a Windows XP convert... switched to an imac about 4 months ago and am LOVIN' it As a graphics designer I did use a feature on my Windows machine which I really miss on my mac... beaing able to see a preview of one of the images in a folder on top of the folder icon. In other words, in Windows, you can see the first image that is inside the folder as an icon on the folder itself. Is there a way to do this on the mac? Maybe some software program that will do it? Thanks for you help!
It would be brilliant if Apple could make picture folders behave like events in iPhoto. You could see a photo on the folder, and also mouse over it to change pictures.
But no, there's not an application I'm aware of that does this. You can manually make a picture the folder icon, but it's a tedious process.
Unfortunately this is another example of how dated and worn out the Mac's interface is. The concept of using a file folder as the icon for a directory of images is so 80's. You could use coverflow, but that only helps once you're in the directory itself. Or use iPhoto or Aperture, although they just do photos. Or try Lyn as an alternative: it has a sort of iTunes-like interface, and makes it easy to organize photos without having to put them in iPhoto. And it can display photos that are already in Libraries.
But you'd probably need a Finder alternative. I use Leap, which displays any type of document. It also does tagging, which is another huge omission in the Finder. More like Windows Explorer (although still no photo on folder icons).
Another very stylish Finder alternative, especially useful for pictures, is FileBrowse. I don't know why it hasn't gotten more attention. It DOES put photo previews on the folders it shows. And allows one-click expansion to show the photo enlarged. It's super fast, and even allow you to group/sort by camera or flash! It really has to be seen to be appreciated. It works in Lion, although it doesn't seem to be have been updated lately. http://www.filebrowse.com/index.html
Rob -
Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.
No sound form :
- Speaker?
- Headphones?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I bought a 16gb iphone 5 about 3 months ago and got applecare. yesterday I had to get on a different plan within the same company so i traded in my phone and got a new 32gb iphone 5. can i transfer my applecare to this new phone or would I have to buy it again?
As this is a WW forum with different AppleCrare offerings you need to specify which Country
as in North America has AppleCare+ and everywhere else AppleCare ,very different products
So to avoid incorrect guidance suggest you specify Country -
I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
Interval Since Last Panic Report: 665204 sec
Panics Since Last Report: 8
Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
Sat May 26 07:23:05 2012
panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
Backtrace (CPU 3), Frame : Return Address
0xffffff8160313b00 : 0xffffff8000220792
0xffffff8160313b80 : 0xffffff80002b4f36
0xffffff8160313b90 : 0xffffff8000227e68
0xffffff8160313bd0 : 0xffffff7f80d14250
0xffffff8160313c20 : 0xffffff7f80d14f73
0xffffff8160313cc0 : 0xffffff800059a237
0xffffff8160313d00 : 0xffffff8000586cbf
0xffffff8160313d20 : 0xffffff800057e6e3
0xffffff8160313df0 : 0xffffff800057ed06
0xffffff8160313e20 : 0xffffff8000583c52
0xffffff8160313e70 : 0xffffff8000583d05
0xffffff8160313e90 : 0xffffff80005358b4
0xffffff8160313ef0 : 0xffffff80005367c3
0xffffff8160313f30 : 0xffffff8000536897
0xffffff8160313f60 : 0xffffff80005ccfe8
0xffffff8160313fb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
BSD process name corresponding to current thread: iStatLocalDaemon
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 69777074610
last loaded kext at 58265763561: com.intego.iokit.VBX6NKE 1 (addr 0xffffff7f80d11000, size 45056)
loaded kexts:
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.8
com.intego.kext.VirusBarrierKPI 10.6.8
com.globaldelight.driver.BoomDevice 1.1
com.huawei.driver.HuaweiDataCardACMData 4.2
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1904, 0xfa141200 / 6
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: HUAWEI Mobile, 0x12d1 (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Immediate suspects are the additions you added to you rsystem that installed kexts (drivers). From above,
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.8
com.intego.kext.VirusBarrierKPI 10.6.8
com.globaldelight.driver.BoomDevice 1.1
com.huawei.driver.HuaweiDataCardACMData 4.2
Two experiments you can try.
1. Boot in safe mode and see if you can shut down normally. All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
2. Uninstall all the intego VirusBarrier stuff. That's my first guess and the troublemaker. -
I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
My computer died and I had to buy another one. Now I can't sync my ipod classic. What is the deal with this? I added songs about three months ago and it was fine. Now it won't sync. It says it can't sync because there is a duplicate file.
There are server problems right now with iMessage effecting some users. See http://www.apple.com/support/icloud/systemstatus/.
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HT1477 i bought about 18 months ago and never used it, now it won't charge
i bought about 18 months ago and never used it, now it won't charge
A cracked screen is not covered by warranty.
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I purchased Photoshop Element online 1/19/2015 and have AD015439775 number but not the serial number. How do I get the serial number, please?
Redemption Code Help
Mylenium -
I have installed the beta version of 6.1 a month ago and now i cannot open my iphone 5 it needs regestration and when i try to register it says that it couldnt complete and i need to register in the developer what can i do now to reopen my device?
Probably wasn't a good idea to install beta software on a device when you're not a developer.
Apple clearly states that beta software is not to be installed on production devices.
Not really much you can do except wait for iOS 6.1 to be officially released and then install it. -
I just. Bought an iPad air 2 about two weeks ago. Was working great then it froze on me shut off and won't turn on now?
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
I purchased my macbook pro about two months ago. I had no issues with it what so ever. This morning i took it off the charger because it was fully charged because it showed the green light. When i came back home i turned my computer back on , entered my password and it shut off . i tried turning it back onbut it wont turn back on and neither woul it charge . Its not turning on and its not charging.
Welcome to Apple Support Communities
It looks like the logic board has failed, but first try a SMC reset > http://support.apple.com/kb/HT3964
If it does not work, take the MacBook Pro to an Apple Store or reseller. You will get the MacBook repaired for free
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