I purchased Photoshop Elements for windows and need it on mac
I purchased Photoshop Elements for Windows and need it for Mac. Can I reverse this or is there a way to get the right product?
I don't know if things have changed (I get the feeling they have as of late), but normally an Elements license can be applied to either platform, so you should be able to download the trial version for the Mac and use the serial number to activate it. If you have any problem you should be able to resolve it with customer spport thru chat.
Similar Messages
-
Accidentally purchased Photoshop Elements for Windows when need Mac version
I just purchased Photoshop Elements 13 online but ordered the Windows version by mistake. I need the Mac version. I called the sales line but the rep said she could not help and I need to get on the chat line. I tried that several times but it keeps taking me to the forums section. HELP!
I don't know if things have changed (I get the feeling they have as of late), but normally an Elements license can be applied to either platform, so you should be able to download the trial version for the Mac and use the serial number to activate it. If you have any problem you should be able to resolve it with customer spport thru chat.
-
Just purchased photoshop cs6 for windows and received installation disk.
Just purchased photoshop cs6 for windows and received installation disk. Where do you find the serial number on the disk? What should the serial number start with? The disk was in the original box and I see a number that start with 910.....
The box was in a brown envelope and there is barcode sticker on the back with more numbers. Where should I look for the actual serial number.http://helpx.adobe.com/x-productkb/global/find-serial-number.html
-
I ordered the photoshop essentials for windows and needed the MAC version,
I downloaded it and then registered the product thinking I would need to ask for an exchange, however it is working okay, I think, do i need to make the change?
thanksYou might have gotten the Mac version anyways. Assuming you mean Photoshop Elements, your purchase is good for either platform. When you downloaded it might have automatically detected your system and delivered the proper version.
If you have a problem you should be able to get the proper version without having to make any arrangements with Adobe. -
I purchased photoshop cs5 for windows and want to install a license on my new MacBook Pro?
Is there a way that I can exchange my serial number for my third license for one that is compatible with Mac?
They have told it correct , you cannot have the windows and the mac serial number both , serial number of adobe are platform dependent hence you can have only one serial number either for mac or windows.
If you have bought Mac then you ask for a platform swap , wherein a new serial number and installtion media will be provided to you for mac but then your windows serial number will be cancelled and you will not be able to use it.
for details: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l -
Hi There,
I had a PC that I used for photos and it died... with my new purchase of photoshop elements. I bought a mac afterwards and need the photoshop elements again... but I do not want to pay a second time as I have only used my photoshop purchase for 2 months. Is there any way to transfer the payment and just download photoshop elements onto my mac?
Let me know of any suggestions! Thank you!
Cheers,
Rinapse is dual platform. download the mac installation file and install:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just bought elements 13 for my computer. I totally was not paying attention and purchased the windows version. I have a Mac. I have not downloaded yet, as i realized it as soon as i bought it
See here:
Order product | Platform, language swap -
Photoshop 12 elements for windows and mac
I bought photoshop 12 elements for windows, my birthday gift was a Macbook air. Can I work with photoshop in my mac???
Thank you Barbara for your answer.
The adobe does not recognize the serial number.
I do not know what to do.
If you have any other suggestion to help me, please let me know.
Thanks again and regards
Luz Marina
2014-11-24 19:40 GMT+01:00 Barbara B. <[email protected]>:
Photoshop 12 elements for windows and mac created by Barbara B.
<https://forums.adobe.com/people/Barbara+B.> in Photoshop Elements - View
the full discussion <https://forums.adobe.com/message/6958435#6958435> -
Have photoshop cs6 for windows and am now migrating to a mac with Yosemite installed.
Where can I download the cs6 for mac? And can I use the same serial no that I received for windows.You need to run a platform swap:
Order product | Platform, language swap
Until it's through, you can use the trial version.
Download CS6 products
Mylenium -
Hello, I've got a Upgrade-Version of CS5.5 for Windows and changed to a Mac. Now I need the Mac-Version. I tried to install the Download from Adobe. Unfortunatly it didn't accept my password. I guess cause of the Upgrade-Version or the Windows Version I own. My System: Mac OS X 10.6.8, 2,8 GHz. Thanks for answers! Greetings, Eva
Here is a link to the info regarding platform swaps.
Order product | Platform, language swap
If you want to try to contact Adobe support to try to get an exception, Start Here after selecting relevant responses choose "Still need help? Contact us." and the chat contact (or phone) option. -
I accidentally bought elements for windows.. i have a mac, what do i do
i accidentally bought elements for windows.. i have a mac, what do i do
You need to contact Adobe Customer Service:
<http://helpx.adobe.com/contact.html>
Explain your situation and they will help you out. What they normally do is check whether you have already installed and activated the product. If it is not installed at all and/or activated, they deactivate the serial number and issue a new one and a download link for the MAC version.
Hope this helps. -
cancel purchase. How to?
ID: [email protected]
Ordrenummer #AD005459635DK
Adobe Photoshop Elements 13 (Windows,Engelsk)Please go here and follow the online step by step instructions:
<Contact Customer Care>
Sometimes your windows serial number might work in MAC version but this is not always the case. You can try downloading the trial version of MAC version and then see if your serial number works. If it does then there is no need to return anything IMHO. -
How does purchasing photoshop work for students and teachers
I am a teacher and have seen photoshop CR5 for students and teachers....how do go about purchasing, obtaining serial number, etc...
See if the following page has links that help you get info for students. I do not speak/read German so I am unable to determine that myself.
Lernsoftware, Lernprogramme | Adobe -
Photoshop Elements 12: Windows Leicense Key on secondary Mac
I've purchased Photoshop Elements 12 from the officially Adobe Web Page. I could only select Windows or Mac Amazon is selling a Windows/Mac Version for the same Price as Adobe. Now I want to use Photoshop Elements as permitted in the License Agreement on a secondary device, which is an MacBook Air.
Apparently, the Windows License Key is not accepted during the Installation Phase.
How can I get the secondary Installation running on the Mac?
Kind regards,
ThomasOn the other Hand Adobe explicitly allows a second Installation on another Computer with the same license. No word abot having the same Operation System. And when you look to Amazon, their offer both, 12 and 13 as a Win/Mac Combo License - but Adobe doesn't. That's Stange, isn't it?
-
I cannot run the software I just bought because it is for Windows. How can I switch it so it will run on my Mac?
Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552
Maybe you are looking for
-
Wireless and cable network working together
How do I set up an apple network to allow wireless and ethernet to work simultaneously for different purposes. At our current location we have internet access through a wireless hub but are networking all computers through ethernet. I need to seperat
-
Exit Code 7 on Vista install of LR 5
----------- Payload: AdobeLightroom5CCMSetup-mul 5.2.0.0 {3f480018-d40f-429a-b939-d1a53276944f} ----------- ERROR: Third party payload installer Install Lightroom 5 CCM.exe failed with exit code: 1603 Is there a fix for this?
-
Can i upgrade OSX10.4.11 straight to 10.6?
Can i upgrade OSX10.4.11 straight to 10.6? I need to update and screen share in ichat, as well as other stuff... and 10.4.11 is too old now. But i cant get 10.4.11 to10.5 disc.... so wondered if i can just stick 10.6 in and install over everything? A
-
D7460 Photosmart cuts off borders on 4x6 paper in tray
Photosmart D7460 with 4x6 paper tray. Windows Vista. Printing from the Microsoft Photo Gallery. Have tried phone support and live chat to no avail. This printer comes with a 4x6 paper tray and when I print to it, all photos are cut off at the bord
-
I am trying to update the software on my Mom's iPhone 3 from 4.2 and need instructions for the iPhone 3G, Please.