I purchased photoshop elements late last year. My PC crashed a few days ago and I want to download it again. Anyone know how I can do that?

My PC crashed about 3 months ago and I managed to find an online chat support link. The staff there were very helpful and enabled me ro redownload against my original order. But I can't find the chat help again. Does anyone know where I can redownload against my original order, or have a link to online chat? I have the original order number and the product keys for premier elements and photoshop elements.
Thank you
Michael

Thanks for that, Ned! In the meantime I have found the original download on my computer (splitting the hard drive really does pay). Interestingly, the program I now have isn't as advanced as the one I originally had. Some functions just don't appear. Originally, I had 2 product keys, I guess one for elements and one for elements premier. I'm guessing I now only have elements. Does anyone know what the difference is between elements and elements premier? And since I clicked on set up I wonder why the program only set up a lesser version. And now I need to find a way of downloading premier separately, if that's even possible.
Any help would be very much appreciated.
TIA
Michael

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