I purchased Premiere Elements 13. Elements does not support Windows Vista which is our operating system. I have Elements 12 and never had this problem.
I purchased Premiere Elements 13 & Elements does not support Windows Vista which is our operating system. I have Elements 12 and never had this problem. What are my options? Do you have a compatible program for WinVista similar to Premiere Element?
deniseu
This is not Adobe. Please do not duplicate threads. I have answered one of at least 3 of your threads currently appearing at the top of the list of threads in the Adobe Premiere Elements Forum tonight. Please see
I purchased Premiere Elements 13 and it is not compatible to Win Vista which is my operating system. What are my options?
New to Premiere Elements 13....it does not support Windows XP, Windows Vista, and OSX 10.7.
Also see
Removed features and unsupported file formats | Adobe Premiere Elements 13
In your other thread which I have cited above, I have posted a list of choices ahead of you. There is no workaround to get Premiere Elements 13 to support Vista, XP, or OSX 10.7 that has ever surfaced.
ATR
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Purchased Photoshop Elements 13 from Adobe through Amazon as a download. It said one of the requirements was a 64-bit operating system. Okay. Downloaded fine. I have a Dell Inspiron 15 with a 64-bit processor. Initialized Adobe installer, put in serial #, pressed install. Installation failed: error msg - Installer does not support installation on a 64-bit operating system. Please download the 64-bit version of Photoshop Elements. Help.
download the 64 bit installer
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
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Yes you placed a hold but then when I went to complete an in app purchase it says I can't. I have no restrictions on this **** thing and never had this problem.. Why won't your iTunes communicate with my games so I can purchase stuff. I have an iPad mini just trying to play a **** game.
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you are getting an error message then what is the full text of it ?
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what to do?
anorman9
What version of Premiere Elements and on what computer operating system?
Can we assume Premiere Elements 13 on Windows 7, 8, or 8.1 64 bit and that you are dealing with purchased installation files instead of tryout?
In either case, it might be easier for you to consider the download of the Premiere Elements 13 tryout from the following web site, where it might be easier to pin point the files that you need for your specific computer environment, that is, 32 bit installation files for 32 bit operating system and 64 bit installation files for 64 bit operating system. . If you are dealing with purchased software and serial number, during installation of the tryout files you insert your purchased serial number into these installation files. And, remember, you need 2 files for the process...one with a .exe file extension and one with a .7z file extension
So, please review and consider the following
http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
To avoid an Access Denied message, please follow carefully the web site's "Note: Very Important Instructions".
Please let us know if any questions or need clarification.
Thank you.
ATR -
I ran trouble shooting and conflicts. It now keeps wanting me to switch to a different windows OS rather than 7 which is what I am running and how it worked previously. The only thing I have done in the last several days that may have freaked it out is downloading flash because my flash kept crashing in google chrome (i did days of trouble shooting before doing this. Thanks to Adobe I've used up about 4 days of non productive trouble shooting and now this!). It simply doesn't open anymore - not even an error message.
Just wanted to confirm that the next step should be deinstall/deactivate and then try to reinstall. But worried Adobe has rigged it so that only works if reinstalling on a different computer. Should I anticipate any problems in un & re install?eventually prompts to select which version to use.
That person is misreading the prompt. It merely tells you that if you DO want to uninstall old versions, you should stop the install now and go do that first because the installer won't do it (and you really don't have to--you can uninstall later if you decide you no longer need the old version). It never says you MUST pick a version, although many people misread it to mean that. -
Edge Animate does not support Windows Vista operating system.
Vista is not that obsolete, what the heck.
Mainstream support from the host vendor (Microsoft) is not there, so you can imagine it is not in the best interest of software developers to do the same.
Darrell -
I have Windows Vista 64-bit. I can't play on-line games on Pogo. I already contacted Pogo & they told me to update flash player. Firefox disabled by plugin for flash. I can't get the most updated Adobe flash player because it doesn't support 64-bit.
See:
* http://kb2.adobe.com/cps/000/6b3af6c9.html -
I have had my paid apps for around a year now and recently i did a sync on my laptop and it said i was not authorised to syn certain apps such as "angry birds , Doodle Jump , Fifa 11 Ect. " which i paid for and never had this problem before , can anyone help me ?
NO actually i didnt get it i keep clicking authorise this computer it then tells me it is authorised the when i go to sync it says it isnt
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I purchased Premiere Elements 13 and it is not compatible to Win Vista which is my operating system. What are my options?
deniseu
1. If you are within 30 days of purchase and purchased from Adobe as a download, then you can request return/refund from Adobe.
https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
2. You could install your Premiere Elements 13 on Windows 7, 8, or 8.1 64 bit.
3. If still in stock, purchase a version of Premiere Elements earlier than 13.
Adobe System Requirements point to 13 not supporting Windows XP, Windows Vista, or OSX 10.7. To test that a while back, I tried to install Premiere Elements 13 to my Windows XP SP3 32 bit computer. I found that I could download the 13 tryout from Adobe, but it would not install on the Windows XP computer.
This is not Adobe. Rather user to user. So the replies are not automatic. But as user, we try to reply to questions as soon as possible. We are visitors here just like you. I do not work for Adobe and am not affiliated with it in any way.
Any questions or need clarification on the above, please do not hesitate to ask.
Thank you.
ATR
Add On...Since you apparently have Premiere Elements 12, another option is to stay with version 12 on your Windows Vista computer. You would improve your situation with Windows 7, 8, or 8.1 64 bit computer and Premiere Elements 10, 11, 12/12.1, and 13/13.1. -
When I start adobe Pro Extended it tells me my serial number is not valid. We purchased this number back in 2009 and never had a problem till now.
Hi Jeff ,
Please provide me the following information so that I can see what best can be done to get your issue fixed.
Are you using Acrobat 9 extended ?
How did you purchase your software ?Is it through some outside vendor or through Adobe?
In case you have purchased it from some outside vendor ,would recommend you to get in touch with them .
However ,referring the following link you can cross verify the serial number you are entering .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards
Sukrit Dhingra -
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Restore as New (no backup)... then Re-Sync your Content.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
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Hello MarkFKenny,
If you feel that there is an issue with a purchase made, you can report an issue with said purchase to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen
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