I purchased Pro so I can edit my pdf doc and it still won't let me edit it. How do I edit my pdf file?

You say it won't let you edit it. What do you mean
* You don't know how
* The can't find the tools you expect to find for editing
* You know how to edit, but you can't select text to edit at all
* The tools are there but greyed out
* You get an error message (what?)
* Something else?

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HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

I recently bought an ipod shuffle and my computer doesn't give me an option to sync. I downloaded latest edition of itunes and it still won't let me sync.

I recently bought an ipod shuffle and my computer doesn't give me an option to sync. I downloaded latest edition of itunes and it still won't let me sync.

See the How To Sections Here
http://www.apple.com/support/ipod/earlier/
And Here
http://www.apple.com/support/ipodclassic/

I have acrobat pro but I can't open pdf files now.

I have acrobat pro But since a few days ago I can't open any pdf file anymore.If I try with reader I do,but not with acrobat pro.
I need help please.

Do two steps and then retry. Open Acrobat and then
1. Help>Repair
2. Help>Updates
Since it had been working, I assume there was no change in OS or Acrobat.

HT204382 Help! I just followed all instructions . . . downloaded DivX on my MacBook Pro so that I can view all of the avi movies but it still won't let me see them. When I bring down the file and get info I can view it in the little box that only that.

Okay so . . . just bought a new Mac OS X because my last MacBook Pro burned up. I was luckily able to put everything on an external hard drive. But when I try to play my movies from the hard drive or any other DVD that were downloads that are AVI it says "QuickTime Player can't open "Genetic Roulette_(360p).avi" because a required codec isn't available." So I went ahead and followed the instructions and download the DivX but it still will not play. Can anyone out there help me?

Download and install VLC. http://www.videolan.org/vlc/index.html and get rid of DivX.

My Pages app for iPad tells me I can't open a document and even iCloud won't let me download it to my Mac, how can I recover my document?

I really don't know what happened to Pages. First I was using the app, working on a document and everything was fine. I updated it a couple of times and there was no problem. Then, when I tried to open it once more snd continue to work with it, a message appeared telling me that the document had been modified in other iPad. Usually this would make sense but not this time because this file was only used on my iPad. So I chose to keep the document version created on my iPad and **** got loose since then. The document could't open, every time I tried, a message told me "The file cannot be open", so I read A LOT of what to do in this horrible case and tried to open it via iTunes but the option withbthe little arrow that usually works for send the file via e-mail, or to dropbox, or to print appear like I can't use it for anything so most of my options and hopes died. Then on a Mac I tried to dowñoad the file to see if there I could open it or at least change the file code from .pages to .zip and then unzip it but I can't even dowload it form iCloud so you see, I'm desperate. I need help, please! The document is very very important so could you tell me how can I recover it?

Having the same issue, can someone please enlighten us?

I've updated my trial version of muse to a paid version and it still won't let me let my site go live! Can someone help me?

I want to publish the site that I just made and it said that it won't go live until I have a paid membership. So then I paid for a membership and when I go to manage the site and click launch site it still says it's on the trial version. Will someone please help? Thank you!

I also thought buying hosting directly from business catalyst would but the site says it has launched but when I typed in the url it doesn't pull up. It says "server not found" so the site says launched but I but can't go to it. Even after I've made the custom url to it.

HT5622 After I updated to ios7 I can't log on to FaceTime or iMessage and I changed my Apple ID and it still won't let me!

After I updated ios7 I can't log on to iMessage is FaceTime, I log on with the correct Apple ID and I even changed it to see if it will help but it still doesn't now I don't know what to do!

FaceTime, Game Center, Messages: Troubleshooting sign in issues
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I updated to from the trial version of adobe muse to the paid and it still won't let my site go live! can somebody help me?

Please help me out! I want to get my site out and running before today is over! thank you very much!

Did you ask other users in that forum? Help with using Adobe Muse CC
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

I can log into my apple id, but it won't let me on Itunes

I'm studying abroad in two days and I wanted to update my ipod, mostly with a lot of apps since my flight is 9 hours. I tried logging into Itunes using my normal email and what I thought my password was. I wasn't sure on the password so I had my password reset and tried to log in on my itunes. Didn't work so I changed my email twice and my password about 5 times and it still won't let me into Itunes, but when I have to log onto here or any where else on apple.com my apple ID and password works perfectly....What can I do to fix this? I need to get this solved fast please!

Hello, TonyanAsia.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when experiencing this issue.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.

How to download a DVD movie into Premiere Elements 12 using my MacBook Pro so I can edit the video?

How to download a DVD movie into Premiere Elements 12 using my MacBook Pro so I can edit the video?

Bob Perez
Please review and consider the following which works for me in Premiere Elements 12 Window 64 bit.
From what you wrote, I suspect that you have DVD-VIDEO widescreen on DVD disc. For now I will assume that you are working in a NTSC setup.
Premiere Elements DVD-VIDEO on DVD disc is characterized as interlaced video with field order lower (bottom) field first. I am not sure how your DVD-VIDEO on DVD was produced - upper (top) field first or lower (bottom) field first. We may have to apply Field Option Reverse Field Dominance at the Timeline level, but for now let us put that aside for a later time.
Insert your DVD disc in the DVD burner tray.
Open Premiere Elements to the Expert workspace and set the project preset manually for NTSC DV Widescreen. How to details for manual project preset setting are found
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
Then, Add Media/DVD camera or Computer Drive/Video Importer.
The video files from the DVD-VIDEO will be the larger size files and will probably start with VTS_01_1.VOB.
In the Video Importer designate the save location for video file VOB(s) and select Add to Timeline and hit Get Media
to put the files on the Timeline for editing.
If you have more than one DVD disc to "rip", please set up the Video Importer Save In location so that the save in location has a folder for each disc. The fact that all DVDs have the same VTS_01_1.VOB name etc will cause problems if you saved all to the same place as individual files.
Determine how that works for you in your Mac computer environment. We will be watching for your progress.
Others may tell you that you need to convert the VOB to another format before import into Premiere Elements. That is no necessary for Premiere Elements.
Thank you.
ATR

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?

Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh

Trying to drag pdf files i have and combine them into one pdf file in the account i just purchased with Adobe. when i drag a pdf file over Adobe doesn't accept it. says it can not convert this type of file. but it is an Adobe file. Do I need to change it?

Trying to drag pdf files i have and combine them into one pdf file in the account i just purchased with Adobe. when i drag a pdf file over Adobe doesn't accept it. says it can not convert this type of file. but it is an Adobe file. Do I need to change it in some other form befor dragging it?

Hello djensen1x,
Could you please let me know what version of Acrobat are you using.
Also, tell me your workflow of combining those PDF files?
Please share the screenshot of the error message that you get.
Hope to get your response.
Regards,
Anubha

How can I get pdf files to minimize up into the upper left corner of my Windows 8.1 Pro screen?

Hi -
I have both a laptop and a desktop running Windows 8.1 Pro. When I open a pdf file on my laptop, and I click on the adobe reader icon in my taskbar at the bottom of the screen, the pdf doc is minimized up into the left hand corner of the screen where I can then right mouse click and insert the pdf file left or right of any other document I pull up onto my screen, i.e. I can create side by side windows of the two documents. But if I try the same thing on my desktop and then click on the adobe reader icon, it will not minimize up into the left hand corner. Does anyone now I can get my desktop to do what my laptop is doing since they are running the same OS?
Thank you!

This can be a bug on Mac.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer. It will print files from the internet. Any suggestions or ideas will be greatly appreciated. Thank you.

I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer. It will print files from the internet. Any suggestions or ideas will be greatly appreciated. Thank you.

Hello, SoonerAnesthetist.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
OS X Mavericks: Solve printing problems
http://support.apple.com/kb/PH14142
Cheers,
Jason H.

I purchased Pro so I can edit my pdf doc and it still won't let me edit it. How do I edit my pdf file?

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