I purchased QT Pro today but got the "invalid registration"message when I tried to register it. Tried several time with no luck.I have QT 7.7 and Mac OS-X.

I purchased QT Pro today but got the "invalid registration"message when I tried to register it. Copied the key exactly as written. Tried several times with no luck. I have Quicktime 7.7 and Mac OS-X 10.5.8.

The Name field must also match the same as the email confirmation.

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I bought a mac companion for my desktop mac running os x but received the following error message when I tried to install the quikprotect software download: "power pc no longer supported." I did not read that anywhere when investigating. What gives?

I bought a mac companion for my desktop mac running os x but received the following error message when I tried to install the quikprotect software download: "power pc no longer supported." I did not read that anywhere when investigating. What gives?

PPC, also known as PowerPC has not existed on Macs since the beginning of 2006. Apple made a bridge software and included it with Mac OSes until 10.6.8 known as Rosetta that would allow you to run software written for the PowerPC Macs. 10.7 and later can't run that bridge software. You have one of several options:
Install 10.6 retail on a USB Flash drive, and run that application while booted from there.
Find an update designed for 10.7 or later of the software.
Find a combination of Virtualbox or Paralllels that can legally run a version of 10.6 side by side with your 10.7 software.
Run Windows on your Mac with Virtualbox or use CrossOver that requires no Windows to run a Windows version of your application.
Your Mac is an iMac Intel. I will ask a moderator redirect your thread to the 10.7 forum, and no action is needed on your part.

I created a 2nd library for my husbands music and now I can't find my original library. I did hold down the shift key to open itunes but is still comes up with the new library. What am I doing wrong? I tried several times with no luck. Thank you.

I just got an Ipod Classic recently and downloaded Itunes. Got my music on my Ipod. My husband just got an Ipod Touch. I followed the directions on how to create a 2nd library and was able to load his music onto his Ipod. My problem is now I can not find my original library. I did what the directions said about holding down the shift key while opening Itunes and it still goes to the 2nd library that I created. How do i get my original library to come up? I tried several times with the same results. Please let me know what I need to do to be able to get into either library. Thank You.

Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.

I tried to upgrade the ios on the phone and I was asked for my icloud user and password. I don't remember these exactly and I tried several times with different options but unsuccessfully. I also forget my email used to configurate the phone.

How i said on the question. I tried to upgrade the ios on the phone and I was asked for my icloud user and password. I don’t remember these exactly and I tried several times with different options but unsuccessfully. I also forget my email used to configurate the phone. I have the phone box and the bill. I sent you an email with my problem and attachments with the box informations, the bill and the reset request. What to do? You said to me:
Your request comes from an unrecognized email domain. Apple accepts email requests only from email domains for Apple-authorized carriers.
Please re-submit your request using your official carrier domain.
but this email is authorized, what to do??
respectfully, Beba

If you have forgotten then these links are the only way to resolve
http://www.apple.com/support/appleid/
As long as you have owned the iPhone from new and your Apple id is the one used to activate when new
OR have you recently purchased the iPhone secondhand ?

HT202159 I tried several times to download pages that I already pay for and it says that there was an error in the installation , what can I do

I tried several times to download pages that I already pay for and it says that there was an error in the installation , what can I do

- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading.
- Third party download managers can cause problems when downloading apps.
I see v10.7.4 in your profile but make absolutely sure that's correct because the minimum requirements for Pages is v10.7.4 according to the Pages Information panel at the App Store.
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac.

HT1338 tried to update 10.7.4 to 10.7.5 get un expected error at cleanup....have tried several times with no success..after failed try mail will not open because the mail is now incompatible with 10.7.4......HELP

tried to update 10.7.4 to 10.7.5 get un expected error at cleanup....have tried several times with no success..after failed try mail will not open because the mail is now incompatible with 10.7.4......HELP

2009 MacBook Pro eh? It looks like your hard drive has failed. Three years is pretty standard. Often, then only hint you have is catastrophic failure.
If you put the old hard drive into an external enclosure or similar device, you may still be able to migrate your data from it. Just because it won't boot doesn't mean you can't still read from it. Still, I wouldn't keep trying it. As long as you are buying a new hard drive, may as well get sometime to use with Time Machine too.

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

I tried to redeem a gift card on intunes but never got to the right place. It brought me to a place where I could not redeem the card. Tried refeshing several times with no luck. Thanks Rob.

I tried several time to redeem a itunes gift card but was unsuccussful many times. Tried to redeem card but never took me where I needed to be. Tried refreshing several times as well but didn't help.
Thanks,
Rob

And thank you for sharing. Did you have a question?

I got a invalid signature message when downloading the Lightroom 5.2 upgrade

I downloaded the Lightroom 5.2 upgrade but got a message "Invalid signature" do I need to download again or is there an override to complete the installation?

If you are having problems, it is best not to use "Upgrade" in iTunes. DOwnload the installer from the APple site:
http://www.apple.com/itunes/download/
SAve the installer onto your desktop rather than running it from your browser.
Then you can upgrade manually using the installer you saved.
That won't solve your problem, but it simplifies things.
You can often get round the invalid drive message by providing iTunes with the drive while you are installing. DO you know what comes up as drive H:, maybe a camera or external drive?
If you don't have something that comes up as H:, maybe you could plug in a memory stick and allocate drive H: to it.
This article about something else contains instructions for allocating a drive letter.
Oops forgot the link:
http://support.apple.com/kb/TS1493
Message was edited by: polydorus

I got the MSCVR80.ddl message after I tried to do the latest update on Itunes. I went in and deleted all the related programs and reinstalled, but I keep getting a message during installation that "Service 'Apple Mobile Device' failed to start. Help!

I was trying to do the latest update on my desktop for my Itunes. I got MSVCR80.dll is missing. I saw a post about deleting all the apple itunes programs, restarting and reinstalling. I tried that. As it was installing a message came up about "Service'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start systems services. I did a retry, got the same message, then hit ignore. It went on. Then a message popped up saying "Itunes not installed correctly" Error 7 (Windows error 126)
Now my Itunes program will not open at all. What gives? This is very frustrating and I am not very computer literate to begin with.

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

Why does my Ipad keep going black and then back to the apple logo. It eventually goes to the start page but then blacks out again. I have already rebooted several times with no luck!!

Why does my Ipad 2 keep going black ahd back to the apple logo. It eventually goes to the home screen and allows me to try something else but after about 30 seconds it happens again. I have already rebooted several times?

Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings

I got the following error message when attempting to complete the questionn

Hello Expert,
I am facing following error message when attempting to coplete my questionnaire via portal "Could not create JCOClientConnection for logical System: HSS_MODELDATA_DEST - Model: class com.shell.oh.oh.medapp.model.MedAppointmentRFCModel. Please assure that you have configured the RFC connections and/or logical system name properly for this model!
<< OLE Object: Picture (Device Independent Bitmap) >> Could not create JCOClientConnection for logical System: HSS_MODELDATA_DEST - Model: class com.shell.oh.oh.medapp.model.MedAppointmentRFCModel. Please assure that you have configured the RFC connections and/or logical system name properly for this model!
Please advice....
Bhuwan

There are several threads about the 0xFFFE7958 error. So far there is no answer for the problem. I have contacted iTunes support twice about the problem and other than "we will get back to you..." I have received no support. The best part is that they charged me for this. How about a refund or something?

I tried to sync some new songs bought from iTunes into my ipod using my laptop, (for the first time). It would not add the new songs to the ipod. I tried several times, with same result. I never had this problem using my desk top computer.

I also am having a problem with the songs I purchased using the laptop not showing on the desk top itunes, even though it is authorized to do so. The new songs did show up on the iPad iTunes, however. Have no idea why. I thought this happened automatically.

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

I got download error (502) message when i tried to download firefox for mobile . i use xperia arc. thanks

i tried to download twice but get the same message. the first time, percentage of dowload was less then 2%. the second time, download had progressed to about 30% before i get this message. i'm using xperia arc with latest software update.

Google controls the download servers for all Android packages. Only suggestion we can make is to try downloading on a reliable WiFi connection.

My daughter sent a video of the puppies from her iPhone; my wife got the following error message when opening it: An error occurred while processing your request. Reference

The other copied recipient was able to open the link and play the video on her Macbook. What do you think could be wrong? Do you have any suggestions for me?

I did not realize there was not enough room for the error reference in the original post. The error message my wife received was:
An error occurred while processing your request.
Reference #50.2cc88f18.1337770650.1e469043

I purchased QT Pro today but got the "invalid registration"message when I tried to register it. Tried several time with no luck.I have QT 7.7 and Mac OS-X.

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