I purchased software (sketchbook pro) on dvd, computer does not recognize it,what do i do?

I have OS X, Lion 10.7.5. When I insert the software dvd (Autodesk sketchbook pro), the computer spits it back out.
Other dvds are readable.

The DVD may be bad and needs to be replaced.
The DVD needs to be cleaned, especially the inner part.
You purchased a non-Mac compatible version of the software.

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Try the DVD on a console DVD player or another computer. If plays, your super drive may need replacing. Just trying to diagnose what's not working

I purchased Label Printer Pro 7, but it does not work. It crashes. Please recommend an address/shipping label program that works with Avery labels. Thanks.

I purchased Label Printer Pro 7, but it does not work. It crashes. I press print, and the program closes. I press save, and the program closes. I press print and the program closes. I have had an email exchange with Pabel Printer Pro 7, but the best they could offer was to go to Utilities and click on fixed permssions. I have done that several times, and the program still doesn't work.
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I purchased Label Printer Pro 7, but it does not work. It crashes. I press print, and the program closes. I press save, and the program closes. I press print and the program closes. I have had an email exchange with Pabel Printer Pro 7, but the best they could offer was to go to Utilities and click on fixed permssions. I have done that several times, and the program still doesn't work.
Can you please recommend an address.shipping label program that works with Avery labels that I can purchase, and that is also simple to use?
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My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

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I have an external firewire burner; it never shows on the desktop unless I insert a CD or DVD - that icon will then show (if I have my preferences set to show those on the desktop). Hae you checked in Disk Utility (Applications > Utilities) to see if it is listed under drives?

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I'm using a macbook pro purchased September 2009.
I purchased Windows 7 home premium full version and when I insert the installation disc, both 32 and 64 bit versions, the DVD drive on the computer does not recognize the disc. It spits it back out. Anyone else having this problem?
My external dvd drive works fine. I tried going through the install process this way but when the computer restarts, I get a screen that says no bootable device, press any button to continue.
Need some help please.

I am having the exact same problem! I currently am running Windows XP Pro in bootcamp and would like to use a Windows 7 Upgrade disk to upgrade my partition. (or clean install) But for some reason my Macbook Pro (also purchased recently) will not read the Upgrade DVD at all! I tied running it on startup, in Snow Leopard, and even in XP.
Out of desperation, I ran the disk on my iMac (that has not been updated to Snow Leopard yet) and it read the disk perfectly! I then began to question if my Macbook's disk drive was working properly. So I then ran a random CD and then a DVD on it and both read flawlessly!
Some people claim that they have fixed this problem simply by cleaning the Upgrade disk. This, however, did not work for me. There seems to be a trend with MacBooks having this trouble, but that could be completely coincidental! Apple has also announced that they will release an update that will officially provide support for Windows 7. Maybe this will provide a solution.
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I have tried everything I can think of and any help would be great.
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I've removed/uninstalled the USB ports and let them get rediscovered - no change
Updated motherboard BIOS driver - no change
uninstalled and reinstalled itunes, etc - no change
thought about really hurting the ipod - no change sigh
Dreamed of kicking the ipod into the air Pele style - no change
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I can't think of anything specifically that I left out but any help you can think of would be great. I have read through most of the posts regarding this issue; however, most of the threads have devolved quickly. About the only fix I have seen that would work is "you should have never purchased a PC in the first place, get a Mac and it will work fine." This is, of coure, not an option.

hiya!
hmmmmm. that model is a Dell notebook, isn't it?
if so, we'd better quickly check on this possibility:
iPod not recognized when connected to Windows laptop over USB
love, b

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I could originally sync my iPad 3 to Mac pro but now it does not recognize the device. It does on my MacBook however.

I could originally sync my iPad 3 on my Mac pro via iTunes. Now the computer does not recognize the device and shows as "not charging" on the device screen. It does still charge with the cord and will sync with my Mac book. I have current iTunes software installed and running 10.6.8. Any help would be appriciated.

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Computer does not recognize powershot a590 is

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Hi sasbuckeye!
Thanks for posting about this.
The drivers needed are built into Windows, so no additional driver installation is required. I would like to gather some additional information to help determine what is causing the issue.
Is the camera still recognized at all by other computers?
Is your laptop connection to AC power?
Are there any devices connected to your laptop other than the camera?
If this is a time sensitive-matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Computer does not recognize exteranl drive

I have been using a Maxtor OneTouch II FireWire 800 external drive as backup for several years and it has worked fine until recently. Recently when I turn on the drive the computer does not recognize that the drive is connected on either the FireWire or USB port. I disconnected the drive and shut down the computer several times with no success. When I connect the drive to my Windows Dell laptop the laptop recognizes that the external drive is connected. Any ideas about what could be the issue with my iMac?

All USB 1.1 devices will no doubt work on a USB 2.0 port (as long as the running system has the proper driver for it). However, not all USB 2.0 devices will work on a USB 1.1 port.
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The device itself (the hard drive) seems to work. To rule out FireWire port on device, you would need to connect it to another computer over FireWire to see if it works. To rule out FireWire port on iMac, you would need to connect some other FireWire device that is known to be working. For the cable, you would need to get another one that is known to be working and try it with the FireWire drive.
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Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.

HT201263 My iPod touch suddenly stopped working. It was fine, but when I went back the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. What should I do?

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Let your ipod die. Then when it is dead charge it adn turn it back on. After that it should be fine.

HT201263 My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

DId it successfully connect to this computer before?
Try:
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or
V
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I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
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I purchased software (sketchbook pro) on dvd, computer does not recognize it,what do i do?

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