I purchased some songs under a different e-mail address and now i cannot remember the password and cannot listen to the album as it asks for the password to the old e-mail account, what do i do?

I purchased music from iTunes some time ago under a different e-mail account, i cannot now listen to this album as it says the computer is not authorised and it asks for the password of the old account which i cannot remember, what do i do to listen to this album?

Hello mdfdm58,
The following article provides the steps necessary for resetting the password to the old Apple ID.
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Cheers,
Allen

Similar Messages

I purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download, it wanted me to pay even tho i have bot it! HELP!!!

i purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download it, like with Apps when if you have purchased an app and it get's deleted...you can have it back for FREE
and i tryed that with this song...and it says that " you have already purchased this song, would you like to buy it again?" but it wont let me get it again for free even tho i have bought it before...is there a way i can get it back with out having to pay??
HHHHHEEEELLLLPPPP!!!! PPPLLLEEEAAASSSEEE!!!!!!

You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
http://www.apple.com/support/itunes

I have purchase some song on my macbook on my iphone and on my ipad but i cannot see them on all devices. Do i have to buy them again for each device?

I have purchase some songs on my ipad but i cannot find them on my mac and on my iphone. Do i need to purchase them again for every device. I am using only one account on all devices.
Thanks for helping me.

Check the location of your iTunes library in the preferences, and navigate to that folder. The contents will vary depending on how onld teh library is etc, but there should be a folder for applications. If you do not see it, navigate to the App Store within iTunes and download a free app. Then go look again. Copy your old apps from the CD into this location. You will need to ensure that whatever iTunes ID was used to purchase them originally is authorised in the new iTunes library.

I really want to purchase some songs, but every time I click buy and enter my login info, it just hits me with security questions that i have no memory of creating. I used Itunes on this computer before and it's saying it's my first time.

CAN ANYONE HELP ME OUT, I'M REALLY FRUASTRATED.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT204053 Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

mannyace wrote:
Thanks for the response.
So I basically won't run into any trouble? I
There should be no issues. Its designed to work like that. You don't change Apple IDs just because you get a new device.
mannyace wrote:
Thanks for the response.
Is there any chance that the phones can fall out of sync?
Unlikely. But nothing is impossible. Though I don;t see how that would happen. As long as both are signed into the Same Apple ID / iCloud Account they will be N'Sync. (Bad Joke)
mannyace wrote:
Thanks for the response.
If I get a message or buy an app or take a photo on the iPhone 5, how do I get those things onto the iPhone 6?
If you buy an App, you have 2 ways to get it to the iPhone6: If Automatic Downloads is enabled in Settings->iTunes & App Store, it will automatically download to the iPhone 6 when you buy it on the 5 and vice versa if you buy it on the 6, it will download to the 5.
Alternatively, you can simply go to the App Store App->Updates->Purchased and look for the App there and download it. Purchased Apps will not require payment again. i.e They'll be free to download to the iPhone 6 once purchased.
SMS Messages will sync over using Continuity as long as they are on the same Wifi network. Otherwise, restoring the iPhone 5 backup to the iPhone 6 will transfer all messages received up until the backup was made onto the iPhone 6.
Images, can be transferred either through Photo Stream
My Photo Stream FAQ - Apple Support
Or any Cloud service you want such as Dropbox, or One Drive.
mannyace wrote:
Also, something i forgot to ask initially: Should I update the iPhone 5 to iOS 8 first or does that not matter?
If you want the Continuity features as explained above you need to update the iPhone 5 to iOS 8. Otherwise its not all that important.

Guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out.

I purchased some songs and they show up on my I-tunes list on my computer, but did not sync to my I-pod. How can I get them to sync with my I-pod?

I purchased some songs from I-tunes and they show up on my I-tunes list on my computer, but did not sync to my I-pod. How can I get them to sync to my I-pod? Any help would be appreciated! Thank you!

Sorry, I meant the letters look "faded" not faed.

My wife purchased some songs from itunes for her iphone. If I go to sync her ipphone with our itunes library will her purchases be wiped out. They do not show up in our library on my computer.

My wife purchased some songs for her new iphone from itunes on the phone. They do not show up in our library on my home computer. When I go to add new songs to her iphone from my computer are her purchases going to be wiped out.

Is the computer authorized for her iTunes account? If not, sign her in in iTunes and then go up to: Store>Authorize this computer. You say "our library", does that mean she does not have her own computer login? Has she ever synced to this computer/iTunes before? Once she is logged in & the computer authorized for her account, you can transfer purchases on her phone without syncing. With her phone connected, iTunes running: File>Transfer Purchases.

HT201209 i have added 2 gift cards on my account purchased some songs and my credit card was charged why?

i waited to make sure i had the credit to purchase some songs and then got an email for the charges to my credit card, so i waited onother day and purchased another song and i see i got charged again for it on my credit card and my itunes account still has all the credit i started off with it, what is going on?

http://www.apple.com/support/itunes/contact/

HT1277 Just downloaded mountain lion. We have 2 different e-mail accounts-how can they be separated when checking e-mail so you don't have to go thru both to get the ones you want.

Just downloaded mountain lion. Have 2 different e-mail accounts but now they come in together. How can they be separated like they were in snow leopard?

Mountain Lion, like Lion before it, now has a combined Inbox and there's no way to separate it as such, though if you click the disclosure triangle to the left of the Inbox icon, you can see individual Inboxes below the primary.
Regards.

I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

I am having trouble syncing my itouch I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

Connect your phone to iTunes, then right-click on the name of your phone on the left sidebar and select Reset Warnings. Then sync again and you should get a warning listing the problem files.

HT1491 I just purchased some songs on itunes and they are not in my library. How do I get them to my library?

I just purchased some songs on itunes and they are not in my library. How do I get them into my library? Thanks.

Hello Lori
If they are not in your iTunes library, I would check out the following article that will give steps on download the purchased song.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1688 why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore.

why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore. i can reset password because i doent know what the old one was

Hi lgmmo,
I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
A quick Chat session should get you fixed up.
Please let us know if you have additional questions.
Best,
Sara

HT4898 I have only an I-Mac & enjoy all its features. I also have a Mail account; what do I have to do to continue as is? What exactly is Icloud? LW

I have only an I-Mac (Mac OS c (10.5.8), & enjoy all its features. I also have a Mail account; what do I have to do to continue its operation. I'm also concerned if I will lose all my photos in IPhoto. Am I correct to assume ICloud is only necessary if I had multiple tools of Apple products? Since I only have the I-Mac, do I have to go to ICloud? Louise W.

Your .mac Mail account will continue to operate normally as long as you access the account from the Mac's Mail program. Read this:
What if I just want to keep using my email on all my devices?
As of May 1, you can choose to keep using your mail after MobileMe ends, even on devices that don’t meet the iCloud system requirements. Just go to me.com/move and select the option to keep using your email after MobileMe ends. Once you have completed this short process, your mail will continue to work on devices that don’t meet the iCloud requirements after MobileMe ends on June 30th, 2012.
iCloud is a collection of features that allows you to sync Safari bookmarks, Calendar items, Contacts, and iWork documents (Pages, Numbers) among multiple devices, among other things. Your photos in iPhoto will not be affected.
iCloud is most valuable for people with iOS devices and Macs and requires OS X 10.7 "Lion".
Here is some more information: http://www.apple.com/mobileme/transition.html

I am not receiving email on my iCloud mail account what should I do?

II am not receiving email on my iCloud mail account what should I do?

iTunes gift cards are only valid on accounts based in the country in which the card was issued - so if you have a US account then you can only use US gift cards. Do you know anybody in the country where you bought it from that you could sell or give it to ? Or you could try selling it on a site such as eBay.

I purchased some songs under a different e-mail address and now i cannot remember the password and cannot listen to the album as it asks for the password to the old e-mail account, what do i do?

Similar Messages

Maybe you are looking for