I purchased songs on itunes that dont show up on my new device. if i go to the itunes store, it says the song is purchased yet still doesnt show up on my itunes...
i purchased songs on itunes that dont show up on my new device. if i go to the itunes store, it says the song is purchased yet still doesnt show up on my itunes...
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Hi, I have an iPad Air. Had downloaded pages app that got deleted by mistake. Now am unable to down load it again. App Store says "you have already purchased this app so it will be downloaded now at no additional charges" but it does not download!!! Pls suggest and help!
Hi Bipashan,
Try downloading this from the past purchases list on your iPad, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I upgraded my Macbook Pro (early 2011) to OS X Yosemite 10.10.3. Now, I cannot open iPhoto. It says I have to download older version of iPhoto. When I go to the app store, it says: The version of iPhoto installed on this Mac is not compatible with OS X Yosemite. Download the latest version for free from the Mac App Store. the it says: "The item you've requested is not currently available in the U.S.Do I need to find my original Macbook disk and install it back and go from there? Did I loose all my pics? Do I really ned it if they are all visible from the new "Photos" App? HELP!
Try Terence's instructions here Is Iphoto gone ? i want it back!
Pete -
When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
How do I get iTunes to recognize a new device if I accidentally did not hit new device when I first hooked it up? I hit the button that said I wanted to back it up from my old phone. The new phone is my husbands and I don't want to back up my phone info on it. I re connected it hoping it would prompt me with the option again and it doesn't , it just shows up as a back up to my phone. How can I get it to give me that option in the beginning again
First of all, I think the first time you sync an iPod that's formatted for Windows on a Mac, the sync process reformats it for Mac. You can check what it is now by looking for the iPod with Disk Utility. If it's Mac OS Extended, it's formatted for Mac already.
Also, there is no current iPod updater app these days. iTunes handles it through the Restore button. If you are not able to use the latest iTunes because of your Mac, I can understand. The latest version of iTunes should run with 10.3.9 or later, if the hardware can handle it.
You said the battery was low so let it recharge for a while.
You should also reset the iPod. It's part of the 5Rs, which you should go through as the starting point for iPod trouble-shooting.
http://www.apple.com/support/ipod/five_rs/wheel/ -
On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??
On your iPad, delete the existing account then sign back in with the new ID and password.
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I am trying to download the iTunes 10.7 so that i can update my ipod. Just before the final part f the download starts the program stops and says, 'The installer encountered problems before iTunes could be configured'
What am I doing wrong?!I am trying to download the iTunes 10.7 so that i can update my ipod. Just before the final part f the download starts the program stops and says, 'The installer encountered problems before iTunes could be configured'
What am I doing wrong?! -
that I preordered a book on itunes that was supposed to come out on October 22 but instead it appeared to be removed of the United States itunes what can I do?
You could contact the iBook Store support in your country, however I doubt you paid in advance so there is no loss. The missing book may have been removed from sale by its author.
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what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!
If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Hi. My id country was Saudi Arabia and I bought lots of apps from it. Now I moved to USA and changed my id counrty. the problem now is that every app that I buy in the USA store and I had already bought in the Saudi store won't appear on my purchased list
Tell me exactly how much you have in your store credit and I"ll let you know the best solution.
Also, I'm not 100% sure, but when you switch back to S.A., Apple MAY track your IP and still give you probs if they figure you're trying to get around this problem without moving out of America. But we won't know for 100% until we try it.
If your store change is less than the price of a single song, then you can ask the iTS support to just cash-out that balance. They'll probably send you a response to reverify this first though.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Once you change back to S.A. please let us know if you can still see the purchases in the Cloud or not from your US I.P. address as I'm curious if they've fixed this exploit fully or not. -
my itunes wont work I just installed some new update and now it wont even come up, I click the Itunes icon and nothing happens. Please help me I've tried uninstalling it and downloading it again but that didnt help :/
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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iphone 5 stuck on connect to itunes screen- if i try and get it out of recovery mode via itunes, it trys to extract the data and then says the phones memory is full- cant seem to get it sorted, any ideas? I have an ipad mini if that helps?!
Hey craigfromsheffield,
I would suggest that you use the following information in order to help you resolve this issue:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.
It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.
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I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.
Did you rent the movie on your iPad? Are you trying to watch it on your iPad?
Do you have WiFi connectivity when trying to start viewing the movie?
You should have answered "yes" to all the above. If not, that is probably the source of your issue. -
I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?
You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/
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