I purchased the 9.99 monthly plan from iTunes to convert my resume from .doc to .pdf and it keeps telling me to purchase the upgrade I already bought. I look on my PC and it says I'm still a free customer and need to sign up annually for the pack. Bullshi
I purchased the 9.99 monthly plan from iTunes to convert my resume from .doc to .pdf and it keeps telling me to purchase the upgrade I already bought. I look on my PC and it says I'm still a free customer and need to sign up annually for the pack. ********! What do I need to do
If you purchased a subscription from Apple's iTunes store, you'll need to go to them to manage it:
Manage your auto-renewing subscriptions - Apple Support
Similar Messages
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I want to upgrade my student plan to the premium one at the 19.95/month from the 15.95/month plan, I don't know how?
Are both plans Student plans? The non-student plan for CC is $50/month for all applications or $20/month for one application.
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How do I find what's included in the $9.00 monthly plan.
I just purchased the $9.00 monthly plan for both features but now I am confused about what is included with my plan. Most likely because there are so many things to try or purchase when I first logged on.
Thank you for your help!Hm, I may have been wrong on that... If so, I'm sorry for the misinformation. I had remembered reading that the buttons would be labeled [Try] if the applications were not included in the user's current Creative Cloud plan.
I have the full subscription so I can't check directly.
It is possible to find screen grabs online with Google with buttons labeled [Try]. For example:
http://tme.sg/wp-content/uploads/2014/06/Screen-Shot-2014-06-20-at-00.58.03.png
-Noel -
I have purchases the OS X Mountain Lion on Apr 7 and it keep telling me to download I have gone though this 5 time. That i'm i doing wrong. it say it is installed But when i go to back to where my apps are it say to download and that is the only one that as it on there..Can you help..
The Mt Lion installer deletes itself from your Apps folder when it has finished the installation. It is available to download again should you ever need it, such as to install on one of your other qualifying Macs. You don't have to continue to download it and install, it's installed.
Is there something else going on? -
I am trying to downloadapps onto the iPad we just purchased, and it keeps telling me that I need to authorize my computer. I go ahead and authorize by going into iTunes/store/authorize computer, I verify the information that is given. I go back and try to redownload the apps and I get the same exact message, this computer is not authorized for this device. What am I doing wrong?
I have been trying to work through this problem by myself and have so far downloaded the most current version of iTunes. Frome there when it tells me I have to authorize this computer, I had to not put in the iPad information, I had to authorize with my current iTunes information, and any iPad or iPod, iPhone information. I have several people in the family that have different accounts, so I had to authorize each and every individual account because I didnt know which apps or music was purchased under which user. Hope this helps others.... Good luck!!
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Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE
Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy -
I get an error message when importing from iPhoto that says, "There is not enough free space on your Aperture Library volume to import the selected items. It is estimated that you need at least 44GB of free space." the drive is empty, I just reformatted it to Mac OSX journaled.
I'm guessing this is an extrenal drive, correct? If so make sure the library you're importimng into is really located on the external drive. By default Aperture creates its library in your home pictures folder.
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Is it possible to have a playlist that excludes the explicit songs without doing it one by one and that keeps it updated with purchases?
I want it for the kids but my computer constantly breaks and I am fed up with going through over 1000 songs every time it does!
Thanks for any advice (other than buy a new computer!)Not fully automatically, no. iTunes doesn't expose the clean/explicit status to the smart playlist system, but if you're prepared to take a few seconds to tag new purchases, say by adding the keyword Explict into the grouping field, then it will be easy to create smart playlists that exclude those tracks. I use a similar scheme to tag tracks so they they go into seperate playlists for each member of the family, E,g, a grouping of Alice/Bob will go into each of Alice's & Bob's playlists, but not Charlie's.
tt2 -
I am trying to download free apps on my iphone4 and it keeps telling me that forgot username or password. I have reset password and I still keep getting that message.
Try to take a look at the top right corner on iTunes. Does it say "Sign In" or "Apple ID" like [email protected]
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I am trying to burn a backup data disc from an iTunes playlist of 4.61GB onto a blank DVD of 4.7GB and it keeps telling me the playlist is too big.???
You keep asking variants on this same question. You've had replies in all your other threads. If you can't find them, go here and click where it says Activity:
Thomas Cannon Jr. -
i try to get my first access and add a book to my library but all it says is E_ADEPT_CORE_USER_NOT_ACTIVATED...and it keeps telling me this although i have the right email and the right password...i am using a tolino..i just got it so it acnt be an update problem
Eva:
Yes, updated to firmware version 1.28. That was the 1st thing I did.
Then I authorized my iRiver. ADE had been installed way before I got
iRiver. It has a couple library books there. I hoped to read them on
iRiver. After I read this thread and another one at
http://www.mobileread.com/forums/showthread.php?p=1832825, I used
CtrlShiftE and CtrlShiftD to de-authorize both my computer and the
device. Then authorized both and had to download books again, deleted
previously copied books from iRiver and copied fresh copies. No luck.
Don't know what to do next. Emailed iRiver. -
I am trying to update the apps/games on my Ipod, and it asks me for my password, which is fine, but then it tells me thatmy security code for billing is not valid, which it is, even though I am not purchasing anything, just doing the update notification. So I go to account setting and redo my billing information and it keeps telling me my 3 digit security code is wrong. Do I need to restore my IPOD or what I am so frustrated!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
If I choose "restore from iTunes backup" to move everything from old iphone to a new one, will I still be able to use the old phone for music and apps? Can the old phone be docked up to that same computer every now and then? Or will the new and old phone overwrite each other in some way? In other words, are the two phones treated as different devices when the "restore" option is used to set up the new phone? Thanks in advance.
Yes, you can use the old iPhone as an iPod touch.
Read this:
http://support.apple.com/kb/HT3406 -
When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I have MBP 13 late 2011:
Will it be able to support a 3tb hardisk?
Secondly, if i delete a song from itunes,is that song removed from the mac and is the space freed up?If not then what should I do to free up space when i delete songs from itunes?Your MBP will support a 3T HDD provided it is formatted correctly and has sufficient power. Most large HDDs require an outboard power source.
When you delete songs from iTunes you will get a message if you want to send it to trash. If you send it to trash, space will be freed up only when you empty trash. An individual song does not consume much space so if your HDD is becoming full, more drastic action s should be considered, such as moving an entire file to an external HDD.
Ciao.
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