I purchased the ability to convert PDF files to Word.  Site still asking me to pay.

I purchased the ability to convert PDF files to Word for $23.88 a year through the on-line site.  Confirmation was given, but site does not allow me to begin. I am still being told to buy the package.
CarlaCathy

Did you sign in with the Adobe ID you used for the subscription?
[topic moved to ExportPDF forum]

Similar Messages

  • I hv registered and paid with credit card $23.88 to convert PDF files in Word. I ask the convertion of a file, then I click on exhibit converted files and none shows.

    I hv in my screen the file in PDF - at the right I hv Adobe Export PDF - I put the name of the file and Select PDF file, then convert Microsoft Word, and then click on convert.  After some time I click on Exhibit the converted files - but it is empty!!!
    What's happening - I hv a password, I received the email to confirm, which I did - what is missing.  I am  a 75 year old person and it is not easy for me... Please help me convert this file.   Maria Luiza Loibl

    Hi loibl,
    Would you send your document as an email attachment? 
    I will check it from my end.Please add the link to this forum post for reference.
    I have sent you my contact details on your email id.
    Regards,
    Florence

  • Converting .pdf files to Word in Pro v9 for Mac

    I have just purchased a copy of Acrobat Pro v9 for Mac with the idea of converting .pdf files to word documents in the correct format and for editing.  When I attempt to export a .pdf file to Word (2008) or save as a Word doc or docx file, the file doesn't open and my Word program freezes.  To unfreeze, I need for force quit Word and begin again.  I was told that pdf to word could be done in this version of Acrobat.  Has anyone had this experience?

    What type Document, was it to begin with? (Text/Image)
    If the PDF was a Text document, you should be able to with no problem?
    IF text based and converted, try opening word first then open the document.
    There is a format that Word will read called RTF (Rich Text File), that Word can read.
    Try converting to RTF then try opening. When opened then save as DOC or DOCX
    If it was created from a scan, Word my not open it, because it is an image (a Big Picture).
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  • I need to convert PDF file to Word Document, so it can be edited. But the recognizing text options do not have the language that I need. How I can convert the file in the desired of me language?

    I need to convert PDF file to Word Document, so it can be edited. But the recognizing text options do not have the language that I need. How I can convert the file in the desired of me language?

    The application Acrobat provides no language translation capability.
    If you localize the language for OS, MS Office applications, Acrobat, etc to the desired language try again.
    Alternative: transfer a copy of content into a web based translation service (Bing or Google provides a free service).
    Transfer the output into a word processing program that is localized to the appropriate language.
    Do cleanup.
    Be well...

  • Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'

    Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'?
    Irenedix

    Hi Irenedix,
    If you are using Acrobat you can try the suggestions mentioned above.
    Are you using the Create PDF service from within Reader to create pdf?
    If yes then please check if you are able to login to: https://cloud.acrobat.com/convertpdf  with your Adobe ID and able to convert the document to pdf.
    If yes then within Reader you can try the following:
    Choose Edit > Preferences (Win)
    Click 'Online Services' or 'Adobe Online Services' on the left-hand side
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    Rave

  • I bought your program to convert PDF files to WORD doc. files. I did this and when I send the files as an attachment to recipients the recipients say the attachment is blank! I want a refund!!

    I bought this Adobe program to convert PDF files to Word doc. files so I could e-mail them as an attachment to people who do not have Adobe Reader. When the people got my e-mail with the attachment and opened it. The attachment was BLANK!! Is there a way to correct this?? or should I just get my money back and cancel this program?

    Hi bogy,
    How very frustrating! I'm sorry that your email attachment was blank. I'm sure this is a silly question, but did the Word file display as expected on your own machine? If not, then the issue is quite likely with the conversion from PDF to Word (but what you describe isn't a common issue that we're hearing about).
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    Best,
    Sara

  • I cannot convert pdf file into word

    i cannot convert pdf file into word i have paid for it

    Check the security settings for the purchased PDF.
    Reader cannot convert to Word.

  • I have acrobat 11 standard is it possible to convert pdf files to word files ?

    I have acrobat 11 standard is it possible to convert pdf files to word files ? or is it just possible in the Pro version.

    It sounds to me like you're using Reader, not Acrobat. Make sure you open
    the PDF file in Acrobat, and then go to File - Save As Other - Microsoft
    Word.
    On Thu, Mar 12, 2015 at 2:55 PM, nickk23435928 <[email protected]>

  • Need help with converting PDF files to word document.

    When attempting to convert PDF files to word document, after clicking on "convert" a message "error occurred while signing in" displays. Don't know why??? I'm logged into my account and haven't been able to convert documents.

    Assuming that you try to use the ExportPDF service, I am moving your topic to the ExportPDF forum.
    Just for completeness, can you post your operating system, browser, and Adobe Reader version?

  • Error message when converting PDF files to Word

    Hi there,
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    Sorry, the graphic didn't upload on the original message.

  • Have bought service below to convert pdf files into word excel, Have followed instructions but cannot convert file. Please help.  AD003225761BR Produtos pedidos: Qtd. produto 1 Adobe ExportPDF, Annual (Outro,Todos os idiomas disponíveis) My email: toledo-

    Have bought service below to convert pdf files into word excel, Have followed instructions but cannot convert file. Please help.
    AD003225761BR Produtos pedidos: Qtd. produto 1 Adobe ExportPDF, Annual (Outro,Todos os idiomas disponíveis) My email: [email protected]

    Hi Jwalter,
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    Also, if you want help on how to use the service, kindly try the link below.
    Adobe ExportPDF FAQ
    http://tv.adobe.com/watch/insights-on-acrobat-solutions/introduction-to-adobe-exportpdf/
    Thanks,
    Vikrantt Singh

  • I am a new first time user of adobe to convert pdf. files to word, etc.  I must add that I am 75 years old and not a computer literate fellow.  I have a fairly large pdf file that I want to convert to word so I can cut ?

    I am a new first time user of adobe to convert pdf. files to word, etc.  I must add that I am 75 years old and not a computer literate fellow.  I have a fairly large pdf file that I want to convert to word so I can cut & paste, etc ?  Any & all help will be appreciated.

    Haakwine you have posted to the Downloading, Installing, Setting Up forum.  Which specific Adobe software or service are you trying to use to convert PDF files?

  • Unable to convert PDF file into word document

    I just signed up with Adobe in order to convert a PDF file into a word document and it continues to fail.  Any suggestions.

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  • Is it no longer possible to convert pdf file to Word free in Reader X (and later)?

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    If it worked before but doesn't work after you "upgraded" then, you upgraded the wrong thing.
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    Hi
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    You need an OCR program. The most popular is Adobe Acrobat, but there are many free PDF> TXT programs.
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