I purchased the Acrobat Pro subscription but it keeps telling me that my trial period is over

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Hi pprmm,
We are sorry for the inconvenience caused to you.
You need to click on license this application button and then try login with your Adobe id and password. And that should get the latest information of subscription that you have.
Regards,
Ajlan Huda.

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I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PL

I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!

Hi jim1287,po
Check for the latest updates. Installing latest updates should resolve this problem.
Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
Regards,
Ajlan Huda.

Im trying to purchase music on my ipod but it keeps telling me that i need to answer my security questions. how can i reset them? i forgot the answers

how can i reset my security questions? ive been trying to purchase music and it keeps sending me to answer the secutiy questions

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button

I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button

Hi paulp,
I've checked your account. It looks as though you purchased Acrobat outright (versus getting a subscription). Is that not what you thought you purchased?
That order is currently processing, but once it goes through, you should get a confirmation email from Adobe with instructions for downloading your software. If you're logged on to http://cloud.acrobat.com/acrobat, then that page would be prompting you to subscribe (since you don't have a subscription).
Best,
Sara

I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?

I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I have an acrobat pro subscription but pdf pack is not subscribed on acrobat reader for ios

Why does pdf pack not appear as subscribed on ios when I thought this was included in the acrobat pro subscription?

Hi jimbob567,
Adobe PDF Pack definitely is part of your Acrobat Pro subscription. What happens when you sign out, and then sign back in to Reader? (It can take a little while for your subscription to process; how long ago did you sign up?)
Please let us know how it goes.
Best,
Sara

Hi how do I unistall the Adobe downlaod assistant from MacBook Pro? I've managed to unistall the Acrobat Pro and the Acrobat Pro Cloud but the assistant app doesnt give me this option (I'm suing Finder). Thanks

Hi how do I unistall the Adobe downlaod assistant from MacBook Pro? I've managed to unistall the Acrobat Pro and the Acrobat Pro Cloud but the assistant app doesnt give me this option (I'm suing Finder). Thanks

AMelie Eliabeth the Adobe Download Assistant can be dragged to your trash can. There is no separate uninstaller or any other application files to remove.

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Hi mattwillball,
Could you please let me know what version of OS are you using.
You might need to refer the following KB doc link for issue where Acrobat download and install process is stuck at 35% on MAC:
Installation Prompt to Close SafariNotificati
If this does not help, then please let me know if you get any other error message when installation is stuck.
Hope to hear from you.
regards,
Anubha

I've synced iPad with iTunes, but it keeps telling me that there are purchases on my iPad that need to be transferred?

I've synced iPad with iTunes, but it keeps telling me that there are purchases on my iPad that need to be transferred before I can run the iOS update or I will lose them. What should I do? How do I figure out what purchases have not been transferred? I went into iTunes on my Mac and ran "Check for available downloads" and I still get same message.

The 'cehck for available downloads' checks if there is anything in the store that you haven't yet downloaded, it won't copy anything from the iPad. Have you tried doing File > Devices > Transfer Purchases ?

I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated

I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated

http://www.apple.com/support/contact/

HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194

HT1212 We have tried several times to restore the iphone but it keeps telling us that this is corrupt and try again later.

We have tried several times to restore the iphone but it keeps telling us that this is corrupt and try again later.

Hi meekboy3,
Thanks for visiting Apple Support Communities.
You may want to try restoring again after placing your phone into recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy

My phone is showing five bars and is connected to wifi but it keeps telling me that I cannot connect to the iTunes store???

My new phone is showing five bars and is connected to wifi but it keeps telling me that I cannot connect to iTunes Store???

Just because there are bars showing doesn't mean you are connected to the Internet. When you try going to the iTunes store, does the error message say anything about not connected to the Internet. If so, that's the problem. However, if you can successfully get to a web site in safari, then you do have a connection. In this case, are you sure you are using the right ID and password for the store?

I am trying to sync my iPhoto to my iPad from my Mac but iTunes keeps telling me that my iPhoto Library can't be found.

I am trying to sync my iPhoto to my iPad from my Mac but iTunes keeps telling me that my iPhoto Library can't be found. I obviously can see that I have many photos and events so I am not sure why I'm getting this message.I have all the current software and have been playing around with it for hours and can't figure out the problem. Any help would be greatly appreciated.

im having the same problem!

I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!

I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

I purchased the Acrobat Pro subscription but it keeps telling me that my trial period is over

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