I purchased the Adobe Design Premium but it doesn´t accept my license number!! What should I do?

I was told to switch the language of installation but I just don´t know how to...

You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

Similar Messages

  • I bought lightroom 4 in march'14 and i was using it in pc now i want to install it in mac but it doesn't accept my serial number what can i do

    i bought lightroom 4 in march'14, i was using it in pc but now i have mac and it doesn't accept the serial number. What can i do

    Make sure you are using the correct serial number starting 1160 (24 digits comprising all numbers and no letters)
    If in doubt you can check from your PC version. Launch LR and from the menu click:
    Help >> System Info

  • I own Adobe Creative Suite 5 Design Premium Upgrade and I bought the upgrade to Adobe Creative Suite 6 Production Premium but it wont work with my serial number what have I done wrong

    Hi Mark,
    I own Adobe Creative Suite 5 Design Premium Upgrade and I bought the upgrade to Adobe Creative Suite 6 Production Premium but it wont work with my serial number what have I done wrong
    Mick

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Aussimick you will want to enter in the qualifying serial number from the full version of Adobe software you purchased.  You can find the serial numbers located under your account by following the steps listed in Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • My macbook air died suddenly and I have a new one with Yosemite. How do I download the Adobe Design Premium CS5.5 that I had purchased for the old machine?

    I have a replacement macbook air operating on Yosemite. How do I download and install the Adobe Design Premium CS 5.5 that I had on my old machine? Can I do that or do I have to pay for a new version?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Has purchased the Adobe Illustrator CC  But did not receive EMAIL

    Has purchased the Adobe ® Illustrator ® CC
    But did not receive EMAIL

    check your account, https://www.adobe.com/account.html
    if your cc subscription is shown as active, download your software, Find a download link on Adobe.com

  • I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?

    I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?

    When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.

  • I purchased the Adobe PDF Pack but it won't allow me to convert any files to pdf or combine multiple files to into 1 pdf form. It keeps saying "Error occurred while trying to access the file". WHY

    I purchased the Adobe PDF Pack for $7.50/month (or $89.99/yr) but it won't allow me to convert any files to pdf or combine multiple files into 1 pdf form. It keeps saying "An error occurred while trying to access the service". WHY is this happening & How can I fix it?

    Hi hpmg,
    It seems you are trying to access the service via Adobe Reader. Make sure you are signed in with your Adobe ID. Is Reader updated to the latest patch v 11.0.09?
    It might be possible that a firewall or antivirus might be breaking the connectivity from Reader to the server.
    Try accessing the service from the browser: https://cloud.acrobat.com/exportpdf  and check if that works for you.
    Regards,
    Rave

  • Just purchased the "Adobe Acrobat Pro" but now I cant download the software

    I just paid $180.00 to purchase the "Adobe Acrobat Pro" After I provide all necessary information and set up an account, I was then instructed to download and install the software, however when I click on the software download button, it does NOT download the software. Why will it not download the software?

    Assistanttolindsey the Adobe Download Assistant will download the installation files for Adobe Acrobat Professional XI.  By default they are saved to your download folder.  You can begin the installation process from there.

  • I have an apple id. that only works with the German store. But I am English speaking only...what should I do?

    I have an apple id. but that always takes me to the German store, I live in Berlin. But I am English speaking only...what should I do?

    Learn German?
    You can only use the Store for the country in which you reside.  I have never looked at the German store so I don't know what it offers.  It is possible there is limited Eglish offerings but Apple is basically limited by what the distributors will present to them, and probably by what will actually sell.

  • Installing Adobe Acrobat Pro 9 on a new laptop, but it doesn't accept my serial number

    Hello,
    On my old laptop I had installed and licensed Adobe Acrobat Pro 9. I retired my old laptop and bought a new one. I want to install Adobe Acrobat Pro 9 now on the new one. But seemingly my serial number is not accepted any more. That's what I did so far
    1. Downloaded Adobe Acrobat Pro 9 from http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
    2. Retrieved my serial number from Adobe ID (it matched what I have found out locally on my old computer)
    2. Started the installation
    3. Entered my serial number when asked for. Then I get a message "Invalid Serial Number"
    Who can help please?
    Best regards,
    Dr. Rolf Schlagenhaft (Freescale Semiconductor)

    Moving this discussion to the Acrobat installation & Update Issues forum.
    RolfSchlagenhaft there are no registered Adobe software titles under the account you are posting to the Adobe forums with.  You will want to attempt to locate the account which has your registered serial number.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  If you need assistance locating the account which contains your serial number then please contact our support team at Contact Customer Care.
    Finally if you have a volume license for Acrobat 9 Professional then the installation files are only available at https://licensing.adobe.com/.  The installation files you downloaded are for the retail version of Acrobat 9 Professional.  This may be another cause of you receiving the message that your serial number is invalid.

  • I need adobe flash player,but apple doesn't support it...what else can I do

    I need adobe flash player for my iPad,however apple doesn't support it...what else can I do

    Searching the forum before posting would be your best bet. This is discussed dozens of times a day... with various (partial) workarounds posted repeatedly.
    Adobe Flash does not exist for iOS devices, so no matter how much you "need" it, you can't get it.

  • I want to restore my phone by connecting my Iphone4 to iTunes in Mac but it doesn't show phone device. What should i do now??????

    I have problem when I updated iOS7 yesterday. At first, there was a message popped out in my Iphone 4 said "iOS7 available for u to update, then i clicked "update", then it said "wait while it verifying", after that my phone tuned blank and what i saw was only the "logo of apple". Until now i see only that Apple logo, i can't either switch my phone on or off.
    My iTunes in Mac is just updated to version 11.1
    I want to restore my phone by connecting my Iphone4 to iTunes in Mac but it doesn't show phone device.
    I don't know why it doesnt connect to pc(Mac pro).
    Any solution?

    You need to restart the phone in DFU mode and update the software.
    To restart the phone in DFU mode press the power and home button simultaneously for like 10 seconds once the phone is switched off release the power button keep holding the home button while you connect to the computer which has Itunes running and then you can restore or update the software, you can download the update and connect after the software has been downloaded if your phone disconnects, And enjoy you new IOS7.

  • I recently purchased the Adobe Reader XI but can't edit a pdf file at all. Please advise on what is going on? I am paying roughly 18 GBP a month and my subscription says it is a Acrobat Pro Subscription on my account online.

    Do you know what may be causing this?

    I actually just figured it out. I had bought the Acrobat pro but never updated my program on my laptop...

  • Installed Maverick, installed the new iphoto version but it is still not working.. What should I do?

    Hi there!
    I installed Maverick on my macbook pro and iphoto wasn't working anymore. So I did the upgrade on my computer (version 9.5.1) but now when I open Iphoto there is a message saying :
    "The photo library needs to be upgraded to work with this version of iPhoto.
    Your photo library will not be readable by previous versions of iPhoto after the upgrade. The upgrade process for very large libraries may take an hour or more to complete."
    So I still can't access my pictures and I'm scared to loose them all if I do that upgrade... Is there any thing I can do to go back to the old software???
    Thanks for your help!

    Make a back up. Bluntly, only an idiot updates anything without a back up.
    Most Simple Back Up:
    Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
    Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
    Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store
    Then click yes, and upgrade the app as it requires.

  • Where do I download Adobe Design Premium CS 5.5?

    I bought the Adobe Design Premium CS 5.5 2yrs ago but now my computer and software cds have been stolen and I need to install the software on my new computer. I have my activation codes but can't find where to download the software. Please help me.
    Shiree
    [email protected]

    Hi sherapop1966
    Please download CS5 Trails from below link : http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
    Follow the instructions to Start your Download ...
    Use your Serial Key to Activate them ....

Maybe you are looking for

  • [SOLVED] error while loading shared libraries

    Im open mplayer and cmplaye its not start getting this error cmplayer: error while loading shared libraries: libhogweed.so.2: cannot open shared object file: No such file or directory mplayer: error while loading shared libraries: libhogweed.so.2: ca

  • ODI SQL LDR issue

    Hi Guys, I am trying to load one csv file using sqlldr LKM and facing issue at Call Sqlldr step Error Message is: org.apache.bsf.BSFException: exception from Jython: Traceback (most recent call last): File "<string>", line 22, in <module> Load Error:

  • RFQ - Freight comparision

    Hello gurus, I have a requirement in RFQ, where in vendors give the quotation price Vendor "A" has give the prices as ->  Base price =100Rs, Discount= 10Rs, Freight=20 Vendor "B" has give the prices as ->  Base price = 80Rs, Discount= 05Rs, Freight=4

  • [Solved] Trying to get conky to display hebrew right...

    ok, So i've been using ${mpd_status} to display my songs on conky. However, some of my song's names are in hebrew, and hebrew has this problem that the terminal (and conky) display it the other way around. For exaple, hebrew word abc (a,b,c are hebre

  • USB Device is gone Errors

    Hello, do you know how can we suppress USB disk error in /var/adm/messages?: 1) First we had these kind of errors in messages: Nov 10 02:00:55 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/storage@2/disk