I purchased the CC 9.99 monthly but I can not open photoshop cc

sfsdfsdf

I have the same issue. It is working fine on y iMac, but on my macbook air it will not download. In the CC it says next to the PS icon "up to date" and green tick, but I cannot click on the icon. When I click more info it takes me to internet page for the download. When I click Download, it reverts me back to the CC app. It is as if PS CC is already on my laptop, but it isnt. !! Frustrating. ive tried unistalling CC, but no difference

Similar Messages

  • How to remove the old verison of firefox from my mac os x? I have downloand the new verison of firefox, but i can not open it.

    When I go to open up the new version of firefox it tell me that Mac OS X can't be open. I have the 2 icon on my desktop. How do I remove the old one to open up the new Icon version of the firefox

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

    my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

    Carlos-
    Start by signing out and back in to see if it will see the subscription: 
    How to sign in and sign out of creative cloud (activate/deactivate)
    If the apps are installed fine and close after launch see this link:
    CC applications close immediately after launch
    If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise  you on a solution
    Pattie

  • I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

    I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

    Store > Check for available downloads
    Or report a problem...
    tt2

  • I have purchased angry birds from the app store it has downloaded but I can not open it can anyone help please

    I have purchased angry birds from the app store and it has downloaded to my computer but I can not open it does anyone know what is wrong
    Jackie

    Jackie...
    Best to contact the developer of the app.
    There's an email address available here >  http://www.rovio.com/en/support

  • Hello, I can see the Icon of my external hard on the mac os x 10.6.8 but I can not open it or view any file in the external hard

    hello, I can see the Icon of my external hard on the mac os x 10.6.8 but I can not open it or view any file in the external hard
    your prompt reply will be appreciated
    thanks

    Reinstall 10.6 again, but this time hold c boot off the 10.6 and erase the ENTIRE internal drive.
    You do this by selecting the drive makers name and size on the left hand side, not the slightly indented partition underneath it.
    If you erase and install 10.6 only into a parittion, say Macintosh HD, the you still have the hidden Lion Recovery Partition on the drive and it appears you already have 10.7
    In the MAS, hold option and click Purchases to redownload Lion
    FYI, you don't need to install 10.6 to reinstall 10.7, 10.7 can be reinstalled via the Lion Recovery, Command r boot.
    See this for more info
    https://discussions.apple.com/docs/DOC-3046

  • I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document

    I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document...

    Odonnells52 you will still need to install Adobe Acrobat Professional prior to being able to make edits to PDF or utilize Acrobat.   By default the installation files have been saved to your download folder.
    If you continue to face difficulties with the Adobe Download Assistant then please see Troubleshoot Adobe Download Assistant.
    You can also download the installation files directly from Download Acrobat products | Standard, Pro | XI, X if you are unable to locate the downloaded installation files.

  • I have an iMac model 4,1 running OSX 10.6.8.   The CD/DVD drive went bad and I have replaced it.  However I can not get disks to eject.   I have asked about this before and tried all all the suggestions I have received but I can not eject.

    I have an iMac model 4,1 running OSX 10.6.8.   The CD/DVD drive went bad and I have replaced it.  However I can not get disks to eject.   I have asked about this before and tried all all the suggestions I have received but I can not eject.  
    Yesterday I opened up the iMac and reinstalled the drive to make sure that it was not an alignment problem.   I still can not eject.   When I try to eject the drive makes noises like it is ejecting but the disk does not come out.
    How do I solve this problem?

    Hi again Hal
    Link to your other thread > The slot loading CD/DVD drive in my...: Apple Support Communities
    You have also tried resetting the PRAM as I suggestion in your other thread...?
    See resetting the PRAM > About NVRAM and PRAM
    1. Shut down the computer.
    2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    3. Turn on the computer.
    4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    6. Release the keys.

  • How can I OPEN files I just downloaded? They're on the DOWNLOADS screen of Firefox but I can't open them even after double-clicking? And they're not on the FOLDERS as well. I tried RIGHT-CLICK and the "open dowloading folder" or something does not work! P

    How can I OPEN files I just downloaded? They're on the DOWNLOADS screen of Firefox but I can't open them even after double-clicking? And they're not on the FOLDERS as well. Even the right-click is not working ... the "open containing folder" does not work.
    == This happened ==
    Not sure how often
    == ALWAYS! ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2)

    Open Containing Folders is never active.

  • Images loaded fine in the previous version of firefox, but now do not open in firefox 5. It is our business' website. it opens and looks fine in explorer and other browsers.

    Images (actually graphics) loaded fine in the previous version of firefox, but now do not open in firefox 5. It is our business' website. it opens and looks fine in explorer and other browsers. However, please goto www.trinitystone.biz (using Firefox 5)and look at how the top menu bar has a black box surrounding it and the bottom menu also has this black bar. It is not supposed to be there, if you view the site from IE, you will see what it is supposed to look like. Any help would be appreciated! Thanks

    You can modify the pref <b>keyword.URL</b> on the <b>about:config</b> page to use Google's "I'm Feeling Lucky" or Google's "Browse By Name".
    * Google "I'm Feeling Lucky": http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
    * Google "Browse by Name": http://www.google.com/search?ie=UTF-8&sourceid=navclient&gfns=1&q=
    * http://kb.mozillazine.org/keyword.URL
    * http://kb.mozillazine.org/Location_Bar_search

  • I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and i was using it just fine yesterday.

    I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and I was using it just fine yesterday.
    2015-02-24_1129 - DavidIpromote's library

    Try resetting Photoshop Preferences.   Use your Photoshop start icon to launch Photoshop and immediately press and hole Shift+Ctrl|CMD+Alt|Option keys   Photoshop should Prompt you with Do you want your Preferences deleted. Reply yes.   Photoshop should then delete your user ID preferences and then create a default set of preferences for your ID and start successfully.

  • I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

    I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

    The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
    This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
    Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
    I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
    I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple.

  • I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer

    I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer

    if mac, check your applications>adobe>premiere pro folder.
    if win, check you program files>adobe>premiere pro directory.

  • I download the lightroom cc and it give me indication up to date but i can not open it . i dont know why , help please

    i download the lightroom cc and it give me indication up to date but i can not open it . i dont know why , help please

    Hi Wael,
    You can follow the article: Sign in, Sign out | Creative Cloud desktop app to sign out and sign in back again to Creative Cloud and try to launch your Lightroom 2015 application.
    Let us know if it works or not.
    Thanks,
    Ratandeep Arora

  • Hi i have download photoshop to try it 60 days, but i can't open photoshop. I have windows 8 in my computer?

    Hi i have download photoshop to try it 60 days, but i can't open photoshop. I have windows 8 in my computer?

    When photoshop installs on windows 8, odds are you will not see it on the start page. You will need to right click on the background or if you upgraded to 8.1 then click on the down arrow at the bottom left of start page.
    This will bring up a page that shows all apps. Scroll across until you see photoshop CC or photoshop CC 2014. Click on that name to bring it up. Before you do, you can right click on that name and pin it to the start page and or the taskbar. Then it will be easier for you run it the next time.

Maybe you are looking for

  • Screen Variant is not reflecting same value in different transactions.

    Hi Guys, I need a help, it is urgency. I done the screen variant for one filed is mandatory and another field in display mode (gray color) for transaction (FPR1 in ISU). After I done the screen variant the standard transaction code (FPR1) showing sam

  • Ipod recognized by windows but not seen in explorer or itunes. only charges

    I recently had to reimage my hard drive. Once I got everything back to the way it was, I reinstalled iTunes and the iPod software. However, whenever I try to connect my iPod mini to my computer, Windows will recognize it as a new device and get a "Fo

  • G3 will not boot up

    My G3 will not boot up. It makes a loud clicking noise for about a minute, then the noise stops. Norton Utilities will boot up in the cd drive, but cannot resolve anything. Thanks for any help. G3 Powermac   Mac OS 9.2.x  

  • Joystick Will Not Scroll Up or Down - Just Sidewa

    Picked up a Zen V today....?Installed fine...uploaded a few audio files.?Problem??When I try to navigate with the Joystick, I can only go Forward and Reverse....not Up and Down.?I can't scroll DOWN to get to my audio files.?Anyone know what gives??Th

  • Screen on iPad Air Feels Different When Touching Than iPad 2

    i just got an iPad Air and while it works great, and the screen is responsive, it feels different when I touch the screen to do something, than my iPad 2 did, or the iPad Mini w/retina display I had for a day before exchanging it for the Air. Both of