I purchased the CS6 Master Collection and it will not install on my Mac.

I keep getting an Installation Failed message- It says Inconsistency in the installer database. I have tried restarting my computer but this does not help. My Mac is fairly new - about 8 months old and is running the OS X 10.8.2. Any ideas??

Great !!! now follow the below steps :-
1) Uninstall all the Adobe products ,
2) Run the cleaner tool
Delete the following folders :-
Mac HD/Library/Application Support/Adobe
and then re-install the software.

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I have CS6 Master Collection and Photoshop will not do a save as with any files that I am trying to save, can some one please help me?

Can some one please help me with this?

You would probably get some response if you posted your question in the Photoshop forum ...
I'll move it there for you.
- Dov

Can I still purchase Adobe CS6 Master Collection Student and Teacher Edition?

Hi I was wonder can I still purchase Adobe CS6 Master Collection Student and Teacher Edition? As I am a student and I don't have the money to purchase the the full software for 2 grand. Also I don't want to get the creative cloud as I don't want to be paying say 250 dollars a year for the software.
Another question is how many devices can I have the software on? As I have a desktop which I will use for heavy work, and a laptop for light work.

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Hi, I need to download the CS6 Master Collection - ME ! Where can i find the link for the Middle East Version?

Hi,
I'm replacing my computer, and I need to download the CS6 Master Collection - ME
I have software license, and serial number
Where can i find the download link for the Middle East Version (CS6 Master Collection)?
Thanks,
ToMeR

ToMeR did you purchase the middle eastern version from Adobe directly? If so then please see Find a download link on Adobe.com for information on how to download your purchased software. If you purchased the software from a reseller then I would recommend contacting them for installation files.

How do I get the CS6 Master Collection discs mailed?

I am waiting for the CS6 Master Collection - I purchased the CS5.5 upgrade within the window for the free CS6 upgrade, however I need to have the discs shipped. My download speed would take days. How do I proceed with this once the software becomes fully available? Thanks.
    Joseph W. Bourke
    Warner, NH

Thanks both Steve and Bob -
    I was kind of being patient, knowing that the freebie upgrades would probably be a bit low in the Adobe pecking order. I'll be patient a while longer. Since I just installed the CS5.5 Master Collection, then spent a couple of days updating settings, plugins, etc., I'm not looking forward to doing it all again with CS6 - except for some of the new features I'm dying to try out.

How do I install the cs6 master collection on an iMac?

I have an adobe cs6 master collection disc. I tried installing it on my iMac and all I see is a bunch of weird folders with names like styles, templates, textures, legal, library, main. I don't see where the actual Adobe programs to install are. I followed the instructions to get the serial number, but I don't even see where I am supposed to enter the serial number. Can anybody help me?

Download CS6 products
Mylenium

Unable to install Adobe Acrobat X from the CS6 Master Collection

I'm unable to install Adobe Acrobat X from the CS6 Master Collection. How do I get it installed?

Hello Jeff,
I received an error message when trying to install from the new CS6 that was pushed out to our computers at work. I found my old Adobe Acrobat 10 and reinstalled it. It works okay now.

Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

When I begin the installation for the CS6 Master Collection, I get an effor saying, "We've encountered the following issues" and below it says, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." I have already downloaded it, and it didn't help at all. I've tried repairing disk permissions and rebooting, but nothing yet. I have a Mac, and this is my first time installing ANY adobe products on it besides air and flash (of course).

It didn't log anything:
2013-02-22 06:27:07.794 Adobe Creative Suite Cleaner Tool[2733:1207] ***************Starting New Session*****************
2013-02-22 06:27:07.795 Adobe Creative Suite Cleaner Tool[2733:1207] Cleaner tool Version: 6.0.0.28
2013-02-22 06:27:07.796 Adobe Creative Suite Cleaner Tool[2733:1207] Mode=UI mode
2013-02-22 06:27:08.222 Adobe Creative Suite Cleaner Tool[2733:1207] ========================================
2013-02-22 06:27:24.543 Adobe Creative Suite Cleaner Tool[2733:1207] ***************End Session*****************

Cs6 master collection and acrobat XI

I am running CS6 Master Collection and it came with Acrobat X. I have updated my computer to Acrobat XI and now from Dreamweaver when I try to edit a pdf it says the form cannot be edited with acrobat and needs livecycle. This did not happen before. How do I fix this?

deactivating is done by opening a programs > click help > click deactivate.
that's not applicable to cc apps.
to use acrobat x, uninstall acrobat xi, clean and then install acrobat x, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

How do I uninstall CS6 Master Collection and install CS6 Illustrator?

I have downloaded the complete CS6 Master Collection trial, yet I would like to try the applications individually instead.
I haven't yet started the trial.
How do I uninstall CS6 Master Collection and install CS6 Illustrator?

Yes installing only the Illustrator trial would use the trial for Illustrator. If you have installed the Master Collection though then your trial of Master Collection has already begun. I would recommend using the remainder of your Master Collection trial for the moment.

Why does the CS6 Master Collection Suite take up so much RAM on a computer??

so, if, i brought the CS6 Master Collection Suite i would need more RAM on my computer right?
because, my apple computer only has 4GB of memory and that program needs 4GB of RAM.
I would need to add more memory to my apple computer say upgrade it to maybe 8GB of RAM??
But, i don't understand why does that suite need so much memory or RAM on a computer??
could i just only download the programs i really need onto my apple laptop and maybe that
would free up some memory or RAM so that the program wouldn't end up using all of the memory
on my computer could i just do that??
Message was edited by: mzpretty3

Mzpretty3 you can find the system requirements for CS6 Master Collection at http://helpx.adobe.com/x-productkb/policy-pricing/cs6-system-requirements.html#CS6_Master_ Collection_system_requirements. For Mac OS we recommend a minimum of 4 GB of RAM and if you are going to do heavy photo or video editing then you will want to have at least 8 GB of RAM available.
Please also be aware that the installation will require at least 15.5 GB of hard drive space. This is separate from the amount of RAM which you have installed.

If i buy CS6 master collection and install it on my mac,can i use it on a new mac when i update?

if i buy CS6 master collection and install it on my mac,can i use it on a new mac when i update?

You're welcome. I'm glad I could help.
Have a great day!
Gene

After installing ios5 and having had to change my apple id to e-mail address I am unable to download updates as they were purchased under my previous id and it will not allow me to get back into the old id Help please.

After installing ios5 and having had to change my apple id to e-mail address I am unable to download updates as they were purchased under my previous id and it will not allow me to get back into the old id Help please.

Make sure you enter your new Id in settings/message, settings/facetime. ANy content that you downloaded with the old ID is forever linked to that old ID and if you have apps that were downloaded with the old ID and you want to update them you can only do that with the old ID. You could delete those apps and downlad them again ( and pay for them if they are not free apps)

After seeing the production in London I purchased the whole sound track and it did not completely load. I've never had this problem Today I am downloading an album only to find out it's missing the voacals. Do I have to start just settling for this kinds

After seeing the production of Matilda in London I purchased the whole sound track and it did not completely load. I've never had this problem before so I just forgot about it. Today I am downloading an album only to find out it's missing the voacals. Do I have to start just settling for these kinds things. I'm feeling taken.

Hello MarkFKenny,
If you feel that there is an issue with a purchase made, you can report an issue with said purchase to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

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I purchased a movie on itunes and it will not play on the itouch. it states that the "movie could not be played.
Any ideas? when I called for support, i was told I have to pay

You have posted in the itunes U forum, where colleges, universities and museums post educational content for students.
Try posting in the appropriate forum.

I purchased the CS6 Master Collection and it will not install on my Mac.

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