I purchased the ipad and apple care but only the ipad arrived
help i purchased ipad and the apple care but only the ipad arrived.
is apple care already on the computer.
You should have received an email from Apple with the receipts for the iPad and your AppleCare. AppleCare is not on your iPad... if you have a problem with your iPad that you cannot repair yourself, then you would contact AppleCare for help.
http://www.apple.com/support/applecare/contact/
You can register your iPad at that link.
Similar Messages
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My iphone hangs any time.I see a call coming but i cannot attend. My call drops anytime and i cant even end the call.The settings page doesnt respond many times.I have given the phone to Apple care , they update the software and return it back to me.IT WORKS FINE FOR 3-4 DAYS AGAIN THE SAME. Its under warranty and i am disappointed with the Apple product and service
If you used your backup to restore the data after it got returned, set it up as new device and don't use the backup data afterwards. It seems that some data inside the backup are corrupt. Follow this article and set up the account info and other setting manually after that:
Use iTunes to restore your iOS device to factory settings - Apple Support -
I recently bought an Airport Express and connected it to my TimeWarner modem. Am able to surf the internet using my MacBook Air, iPad, and Apple TV, but the AirPort Express has a blinking amber light. How could I change it to a green light?
The following may help: Wi-Fi base station: Understanding and resolving a blinking amber status light
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I have another apple ID but I forgot the password and apple does not send the link to reset it to my email. What do I do to have it back? It is really important.
If you know the answers to your security question for the ID you can use that method to reset the password rather than email (by going to https://iforgot.apple.com/password/verify/appleid).
If you don't, you'll have to contact iTunes Store support for assistance: http://www.apple.com/emea/support/itunes/contact.html. They frequently deal with Apple ID issues. -
My MacBook OSX 10.6.8 detects the wireless keyboard apple A1255 but once the passkey step show on the screen the "pairing" process stops and displays a warning saying it was unsuccessful. Bateries are new on the keyboard and it has been paired to this MacBook before. Mouse, iphone and other bluertooth devices have no problem pairing via bluetooth. Any suggestions where to look?
I read somwhere that firefox disables certain versions of java because it might give control of your computer to other malicious websites
I think you have to go to the java website and down load the version you need and enable it in firefox's prefrences
Sorry I may be a veteran in using firefox, but I know very little since I hardly had problems with mozilla untill just very recently hope this helps -
I'm trying to view my movies through itunes and apple TV but only a few appear in itunes when i add to library, they include .avi and mp4 files. Whys have only a few copied and rest wont add to my library, can someone help? Do I need to convert them?
What are the file extensions of the movies that won't import to iTunes
What video content works in iTunes
What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later). -
Q. 2: Powerpoint for Mac 2011 Version 1 How do I get PRESENTER VIEW to work so I can see my notes and the audience only sees the slide show? Currently PRESENTER VIEW shows up on the flatscreen and my laptop shows only the slide show....?!
As PowerPoint it a Microsoft product, you may find that you get better answers to your question on their PowerPoint forums.
Best of luck. -
My Display Only Works Part of the Time and Apple Care Won't Help Me (Long)
I bought my computer at a discounted price because it was a restocked item, but was it really worth it? I'm beginning to think not. I saw that it had one stuck pixel, but saving that much money on such an expensive computer, the pixel hardly seemed like a travesty. However, I think I've discovered the real reason why the last owner gave up such a seemingly exceptional piece of hardware...
After about a month of flawless operation my "new" computer started to act a little strangely. It wouldn't always go to sleep when it was scheduled, the screen saver wouldn't always come on by itself...things that I though a simple PRAM reset, SMC reset, or disk permission repair would fix. After countless attempts at all three "fixes" I was still having problems...a few days after these problems started occuring something even more drastic happened: My computer would turn on (the little light would come on, I'd hear the fans start running and the start up tone) but the screen would remain black. I tried several PRAM and SMC resets as suggested on this forum, but the screen continued to come up black for about an hour. That's when I called Apple.
The Apple Care specialist on the phone asked me for the serial in which I had to lift the computer up to get (since I obviously couldn't read it off the screen). She suggested an SMC reset which, I explained to her, I had tried already but it hadn't worked, however, I was willing to give it another shot. Oddly (and rather annoyingly) enough it worked, and for a short amount of time I was happy...until it happened again...another call to Apple...and again...and about 3 or 4 calls to Apple Care later, they suggested that I go in to an Apple Store to have it looked at.
The Apple Specialist made an appointment with me to meet with an Apple Genius the next day at 4:30PM at a store about a mile away from my house. The next day I lugged my 24" iMac through the local mall (I'm female, 5'2", and I weigh about 108 so it wasn't too easy of a feat) to discover the apple store was CLOSED for the next few days so that they could "make the store better." I called Apple Care on my cell phone right there in the mall and asked them what was going on. Didn't they know that this Apple Store was closed? The man I was talking to said that they knew and he wasn't sure how the person I had talked to just the day before had signed me up for an appointment when he hadn't even asked for my e-mail address. It was most bizarre. This man made an appointment with me for later that same day at an Apple Store about 45 minutes away from where I live. I didn't want to go, but I'm a college student and I was a desperate for my computer to work again.
Shaking around in that box must have brought it out of it's strange seized-up state because as I brought it out for the Mac Genius to look at it turned on for him no problem. Quite a frustrating problem because it's so spontainious that it keeps making me look like either a liar or a fool. He said he'd run an 8-hour diagnostic check on it and I could pick it up the next day. So the next day I waited for their call but I got none. I called them and they said that they were still running tests and it'd be ready the next day. The day after, about an hour and a half before I had to go to work, they called me and told me my computer was ready. They said they had ran a 24-hour diagnostic and everything was working fine but they said they'd run more tests if I wanted them to. I'm a full-time college student and I need my computer for just about all of my classes, so I declined more tests and told them I'd pick it up right away. I dashed over there to pick it up and dashed back as fast as I could (and I even made it to work on time...but just barely). Later that night I found that they had accidentally left their diagnostics CD in my computer (I called them about it and they said that would like it if I would bring it back...I still haven't mailed it).
All was fine and good (well, just okay...it still had problems with its sleeping and screen-savering) with my computer until yesterday. I got that black screen again upon start up....but this time my "fixes" worked after a few tries. There were no more problems for the rest of yesterday.
However, today I came home from school and go to start up my computer and the screen turned on and I saw the little mac symbol and that little circle of bars...but then it froze. I held in the little button to force a shutdown and when I started it back up again I was greeted by my good old friend, Mr. Black Screen. Just wonderful. I tried my "fixes" but today I didn't get lucky. So while I was holding in the button to start up my computer (again) and give it another go, I held it longer than I was supposed to and the little on light began flickering. Then I heard this unpleasant tone that lasted a few seconds before stopping and treating me to the startup sound. This time the screen turned on. Yay! I go to call Apple to find out what I had just done, and I find out that my 90 days are up and unless I wanted to pay $50 for them to be puzzled by my issue once more or give them $300 for not quite 3 more years of service, I'd have to lug my computer to an Apple Store or post here to get help. Thanks a lot Apple Care.
My "new" computer cost me almost $3,000. It should work the way it's supposed to. I need it to last me no less than 6 more years, but with the problems I've had with it in the first 3 months (which seem only to be getting worse and more frequent), I don't know if I'm expecting WAY too much out of it. I've been a loyal Apple user for 13 years and out of the 5 computers I've had in that time I've never had so many problems (actually I've never had any problems, at least nothing really serious; I'd never even called Apple Care before this). I'm a fairly experienced user (I'm not a Mac Genius or anything, but I know the ropes) and I am sure this is not normal behavior for an Apple computer (or any computer of that matter).
I'm so frusterated I'm not sure what to do. What's wrong with my computer? How can I get Apple to help me? How can I get Apple to even believe me? Any advice would be greatly appreciated and thank you so much for reading my very long (and rather dramatic) story.Thanks for reading and thanks for the advice. Perhaps I'll ask them about it next time this problem occurs, although carrying the thing through a mall that is only about a mile away is the least of my worries. I'll do if it is both free (I don't make enough at my job to pay for such a service) and relatively speedy, although I'd hate for them to come over and for the computer to work properly (as bad as that sounds). It'd be a wasted trip and nothing would get fixed.
I'm contemplating videotaping myself performing my "fixes" on it the next time I have this problem. -
Changed my apple I'd (added email address). Now every time I pull up the apps to upgrade it shows my old I'd and I can't access any upgrades. I can buy new apps with my new I'd but I still can't upgrade any of my present (already purchased)apps
Content purchased with an Apple ID are permanently tied to that Apple ID.
Did you change the email address or create a new one?
If the former, simply sign out and sign back in with the correct credentials.
If the later, simply provide the password for the correct account. -
This may seem like a stupid question but....my brother has an iPad he bought three months ago. If I buy his iPad from him, can I then add the Apple Care Plan or is this only available upon original purchase??
Anybody may buy AppleCare on an Apple device, as long as that device is within the original 1 year purchase date. You don't have to be the original owner.
It essentially adds another year to that original purchase date, so that's the only thing that counts. The terms and conditions can be found here:
http://www.apple.com/support/products/
Message was edited by: C. Ogle -
Help
Just start playing music in the Music app and switch to another app. Either tap the home button to go back to the home screen to find another app, or swipe up from the bottom of the screen if you have Mutlitasking gestures enabled in Settings>General>Mutlitasking Gestures>on - or swipe from screen to screen to get to another App.
Yoy can listen to Pandora Radio, Tuned In Radio, iHeart Radio - any music or radio app while you use another app. -
Hi,
I need help placing an iphoto order online for prints. I have a few pictures I want in a few sizes and it seems to only allow me to select one at a time. I have held the command key down but it defaults to the last picture i selected. I appreciate your help.What system and iPhoto versions are you using? As a quick test try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. See if you can get all of the selected photos in the order window as it should be.
If you can't then try this: make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT -
My email only shows the "to" and "from" info but not the content of the email. Please help. Thanks
My email only shows the "to" and "from" info. There is no information at all in the body of my email messages. Please help. Thanks.
Close the mail app and reboot the iPad.
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the mail icon. Tap the home button twice.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I set up an email account with " @me.com". I get a wrong password message when I try to log in. When I try to change my password I get an INcorrect answer message to the security question I'm asked my birth date so I know I have it right, unless I did a typo when I set up the account. When I choose email me the reset password lnk I cannot retrieve the email because it won't accept the password. I wanted to justemail Apple for instructions but cannot find an email address for that. Any help would be appreciated.
I tried that without any luck. I was hoping I could get Apple to reset it for me or delete the account so I could recreate it or at least tell me what is listed as my birth date, the security question answer.
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Process: WebProcess [13216]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 7537 (7537.71)
Build Info: WebKit2-7537071000000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [13190]
Date/Time: 2013-11-26 09:17:03.030 -0700
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 105690 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 105432 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 1EB43A61-D166-437A-A5CF-9844F7B20491
Crashed Thread: 6 com.apple.NSURLConnectionLoader
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010b494000-000000010b497000 [ 12K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Application Specific Information:
objc[13216]: garbage collection is OFF
Bundle controller class:
BrowserBundleController
Process Model:
Single Web Process
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x000000010c183c4b WebCore::RenderTableSection::paintObject(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 523
1 com.apple.WebCore 0x000000010c1839d2 WebCore::RenderTableSection::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 146
2 com.apple.WebCore 0x000000010c1837f5 WebCore::RenderTable::paintObject(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 581
3 com.apple.WebCore 0x000000010c07af19 WebCore::RenderTable::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 265
4 com.apple.WebCore 0x000000010bef6ab0 WebCore::RenderBlock::paintChild(WebCore::RenderBox*, WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 240
5 com.apple.WebCore 0x000000010bef6998 WebCore::RenderBlock::paintChildren(WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 88
6 com.apple.WebCore 0x000000010bef6934 WebCore::RenderBlock::paintContents(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 228
7 com.apple.WebCore 0x000000010bef5d61 WebCore::RenderBlock::paintObject(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 273
8 com.apple.WebCore 0x000000010bef852c WebCore::RenderBlock::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 268
9 com.apple.WebCore 0x000000010bef6ab0 WebCore::RenderBlock::paintChild(WebCore::RenderBox*, WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 240
10 com.apple.WebCore 0x000000010bef6998 WebCore::RenderBlock::paintChildren(WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 88
11 com.apple.WebCore 0x000000010bef6934 WebCore::RenderBlock::paintContents(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 228
12 com.apple.WebCore 0x000000010bef5d61 WebCore::RenderBlock::paintObject(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 273
13 com.apple.WebCore 0x000000010bef852c WebCore::RenderBlock::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 268
14 com.apple.WebCore 0x000000010bef6ab0 WebCore::RenderBlock::paintChild(WebCore::RenderBox*, WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 240
15 com.apple.WebCore 0x000000010bef6998 WebCore::RenderBlock::paintChildren(WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 88
16 com.apple.WebCore 0x000000010bef6934 WebCore::RenderBlock::paintContents(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 228
17 com.apple.WebCore 0x000000010bef5d61 WebCore::RenderBlock::paintObject(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 273
18 com.apple.WebCore 0x000000010bef852c WebCore::RenderBlock::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 268
19 com.apple.WebCore 0x000000010bef6ab0 WebCore::RenderBlock::paintChild(WebCore::RenderBox*, WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 240
20 com.apple.WebCore 0x000000010bef6998 WebCore::RenderBlock::paintChildren(WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 88
21 com.apple.WebCore 0x000000010bef6934 WebCore::RenderBlock::paintContents(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 228
22 com.apple.WebCore 0x000000010bef5d61 WebCore::RenderBlock::paintObject(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 273
23 com.apple.WebCore 0x000000010bef852c WebCore::RenderBlock::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 268
24 com.apple.WebCore 0x000000010bef6ab0 WebCore::RenderBlock::paintChild(WebCore::RenderBox*, WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 240
25 com.apple.WebCore 0x000000010bef6998 WebCore::RenderBlock::paintChildren(WebCore::PaintInfo&, WebCore::LayoutPoint const&, WebCore::PaintInfo&, bool) + 88
26 com.apple.WebCore 0x000000010bef6934 WebCore::RenderBlock::paintContents(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 228
27 com.apple.WebCore 0x000000010bef5d61 WebCore::RenderBlock::paintObject(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 273
28 com.apple.WebCore 0x000000010bef852c WebCore::RenderBlock::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 268
29 com.apple.WebCore 0x000000010bef67b8 WebCore::RenderLayer::paintForegroundForFragmentsWithPhase(WebCore::PaintPhase, ***::Vector<WebCore::LayerFragment, 1ul, ***::CrashOnOverflow> const&, WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int, WebCore::RenderObject*) + 456
30 com.apple.WebCore 0x000000010bef6511 WebCore::RenderLayer::paintForegroundForFragments(***::Vector<WebCore::LayerFra gment, 1ul, ***::CrashOnOverflow> const&, WebCore::GraphicsContext*, WebCore::GraphicsContext*, WebCore::LayoutRect const&, bool, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int, WebCore::RenderObject*, bool, bool) + 289
31 com.apple.WebCore 0x000000010bef4168 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 1928
32 com.apple.WebCore 0x000000010bef3748 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 792
33 com.apple.WebCore 0x000000010bef63ab WebCore::RenderLayer::paintList(***::Vector<WebCore::RenderLayer*, 0ul, ***::CrashOnOverflow>*, WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 155
34 com.apple.WebCore 0x000000010bef41f4 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2068
35 com.apple.WebCore 0x000000010bef3748 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 792
36 com.apple.WebCore 0x000000010bef333a WebCore::RenderLayer::paint(WebCore::GraphicsContext*, WebCore::LayoutRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, unsigned int) + 138
37 com.apple.WebCore 0x000000010bef2f6a WebCore::FrameView::paintContents(WebCore::GraphicsContext*, WebCore::IntRect const&) + 650
38 com.apple.WebCore 0x000000010bef28d8 WebCore::ScrollView::paint(WebCore::GraphicsContext*, WebCore::IntRect const&) + 408
39 com.apple.WebKit2 0x000000010b5981a1 WebKit::WebPage::drawRect(WebCore::GraphicsContext&, WebCore::IntRect const&) + 141
40 com.apple.WebCore 0x000000010bf31b50 WebCore::GraphicsLayer::paintGraphicsLayerContents(WebCore::GraphicsContext&, WebCore::IntRect const&) + 144
41 com.apple.WebCore 0x000000010bf31396 drawLayerContents(CGContext*, CALayer*, WebCore::PlatformCALayer*) + 1014
42 com.apple.QuartzCore 0x00007fff91a41225 CABackingStoreUpdate_ + 3221
43 com.apple.QuartzCore 0x00007fff91a4013a CA::Layer::display_() + 1086
44 com.apple.WebCore 0x000000010bf760cb -[WebLayer display] + 43
45 com.apple.QuartzCore 0x00007fff91a3800a CA::Layer::display_if_needed(CA::Transaction*) + 560
46 com.apple.QuartzCore 0x00007fff91a36fbf CA::Context::commit_transaction(CA::Transaction*) + 319
47 com.apple.QuartzCore 0x00007fff91a36d3c CA::Transaction::commit() + 274
48 com.apple.QuartzCore 0x00007fff91a3633d CA::Transaction::observer_callback(__CFRunLoopObserver*, unsigned long, void*) + 63
49 com.apple.CoreFoundation 0x00007fff929618e7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
50 com.apple.CoreFoundation 0x00007fff92961846 __CFRunLoopDoObservers + 374
51 com.apple.CoreFoundation 0x00007fff929364a2 CFRunLoopRunSpecific + 258
52 com.apple.HIToolbox 0x00007fff965ca2bf RunCurrentEventLoopInMode + 277
53 com.apple.HIToolbox 0x00007fff965d156d ReceiveNextEventCommon + 355
54 com.apple.HIToolbox 0x00007fff965d13fa BlockUntilNextEventMatchingListInMode + 62
55 com.apple.AppKit 0x00007fff98d27779 _DPSNextEvent + 659
56 com.apple.AppKit 0x00007fff98d2707d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
57 com.apple.AppKit 0x00007fff98d239b9 -[NSApplication run] + 470
58 com.apple.WebCore 0x000000010c18bd91 WebCore::RunLoop::run() + 81
59 com.apple.WebKit2 0x000000010b65e533 int WebKit::ChildProcessMain<WebKit::WebProcess, WebKit::WebContentProcessMainDelegate>(int, char**) + 609
60 com.apple.WebProcess 0x000000010b495b7f 0x10b494000 + 7039
61 com.apple.WebProcess 0x000000010b495a78 0x10b494000 + 6776
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e66c7e6 kevent + 10
1 libdispatch.dylib 0x00007fff98ba1786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff98ba0316 _dispatch_mgr_thread + 54
Thread 2:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8e66bbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91696274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010b95b396 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010b95aeb5 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x000000010b95085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff916928bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff91695b75 thread_start + 13
Thread 3:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e66bbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91696274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010b95b9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010b95b858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010b95085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff916928bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff91695b75 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e66bbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91696274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010b95b9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010b95b858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010b95085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff916928bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff91695b75 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e66bbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91696274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010b95b9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010b95b858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010b95085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff916928bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff91695b75 thread_start + 13
Thread 6 Crashed:: com.apple.NSURLConnectionLoader
0 com.apple.CoreFoundation 0x00007fff929331e2 CFWriteStreamClose + 18
1 com.apple.Foundation 0x00007fff8e188b0a spoolingClose + 73
2 com.apple.CoreFoundation 0x00007fff929332b3 _CFStreamClose + 83
3 com.apple.CFNetwork 0x00007fff8d5b8dd3 HTTPNetStreamInfo::closeAndReleasePayload() + 29
4 com.apple.CFNetwork 0x00007fff8d649f6e HTTPNetConnection::errorOccurred(CFStreamError*) + 86
5 com.apple.CFNetwork 0x00007fff8d64afbf HTTPNetStreamInfo::_httpRequestPayloadCallBack(__CFReadStream*, unsigned long, void*) + 151
6 com.apple.CoreFoundation 0x00007fff9296052b _signalEventSync + 107
7 com.apple.CoreFoundation 0x00007fff929604b2 _cfstream_solo_signalEventSync + 98
8 com.apple.CoreFoundation 0x00007fff929104f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
9 com.apple.CoreFoundation 0x00007fff9290fe1c __CFRunLoopDoSources0 + 444
10 com.apple.CoreFoundation 0x00007fff92936b49 __CFRunLoopRun + 905
11 com.apple.CoreFoundation 0x00007fff92936486 CFRunLoopRunSpecific + 230
12 com.apple.Foundation 0x00007fff8e03afd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
13 com.apple.Foundation 0x00007fff8e02f72a -[NSThread main] + 68
14 com.apple.Foundation 0x00007fff8e02f6a2 __NSThread__main__ + 1575
15 libsystem_c.dylib 0x00007fff916928bf _pthread_start + 335
16 libsystem_c.dylib 0x00007fff91695b75 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8e66bdf2 __select + 10
1 com.apple.CoreFoundation 0x00007fff9297fc8b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff916928bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff91695b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8e66c192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff91694594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff91695b85 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8e66c192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff91694594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff91695b85 start_wqthread + 13
Thread 10:: Dispatch queue: com.apple.networking.connection.0x7f9944d1f330
0 libsystem_kernel.dylib 0x00007fff8e66bd8e __recvfrom_nocancel + 10
1 libsystem_dnssd.dylib 0x00007fff938c67af read_all + 298
2 libsystem_dnssd.dylib 0x00007fff938c6c06 deliver_request + 1057
3 libsystem_dnssd.dylib 0x00007fff938c848b DNSServiceGetAddrInfo + 225
4 libsystem_network.dylib 0x00007fff91598348 tcp_connection_start_host_resolve + 106
5 libsystem_network.dylib 0x00007fff9159935d tcp_connection_resolve_srv_result + 417
6 libsystem_network.dylib 0x00007fff9159984a tcp_connection_preflight_done + 546
7 libsystem_network.dylib 0x00007fff91597e46 __tcp_connection_start_block_invoke_1 + 64
8 libdispatch.dylib 0x00007fff98b9fa82 _dispatch_call_block_and_release + 18
9 libdispatch.dylib 0x00007fff98ba12d2 _dispatch_queue_drain + 264
10 libdispatch.dylib 0x00007fff98ba112e _dispatch_queue_invoke + 54
11 libdispatch.dylib 0x00007fff98ba0928 _dispatch_worker_thread2 + 198
12 libsystem_c.dylib 0x00007fff916943da _pthread_wqthread + 316
13 libsystem_c.dylib 0x00007fff91695b85 start_wqthread + 13
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x0000000000000000 rcx: 0x00007f9941cecb20 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x000000010ff69d60 rsp: 0x000000010ff69d50
r8: 0x000000010ff69d01 r9: 0x000000010ff69da8 r10: 0x0000000000000481 r11: 0x00007f9941c1c448
r12: 0x0000000000000000 r13: 0x0000000000000008 r14: 0x00007f9944d20430 r15: 0x00007f9941c43ab0
rip: 0x00007fff929331e2 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
0x10b494000 - 0x10b496fff com.apple.WebProcess (7537 - 7537.71) <1D9A8110-8D6D-3B05-BE8E-DE9837E79A07> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
0x10b4a1000 - 0x10b4a3fff WebProcessShim.dylib (537.71.0 - compatibility 1.0.0) <317799BB-A14C-3887-BF31-A5D89AEB0119> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcessShim.dylib
0x10b4aa000 - 0x10b4abfff com.apple.VideoDecodeAcceleration (1.1 - 8) <4E75CD25-F198-3BDF-8970-4734CF3EB091> /System/Library/Frameworks/VideoDecodeAcceleration.framework/Versions/A/VideoDe codeAcceleration
0x10b50c000 - 0x10b773fff com.apple.WebKit2 (7537 - 7537.71) <E54E27D0-AEFA-388C-B509-45BD726B6966> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10b947000 - 0x10bcedff7 com.apple.JavaScriptCore (7537 - 7537.65) <A82F910D-F21B-35E9-9FF6-2CA300EDBEE1> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10bddc000 - 0x10ce80fff com.apple.WebCore (7537 - 7537.70) <FAF8BC20-982F-33CD-B9B2-26185E15714A> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x10edc9000 - 0x10f2fefff com.apple.Safari.framework (7537 - 7537.71) <259E43DC-7DF8-3492-AF60-42F1EFEFA64B> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10f65a000 - 0x10f7befff com.apple.WebKit (7537 - 7537.71) <C81854D7-FEC0-3501-86ED-8DA5DD63BE52> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10ffd4000 - 0x10ffd7ff7 libCoreFSCache.dylib (??? - ???) <0D155750-7910-32C5-8327-924FC1089442> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x113bb0000 - 0x113bbafef libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x113bc8000 - 0x113bd6fff libGPUSupport.dylib (??? - ???) <9FF8DDA2-7CB1-3888-8AAE-227C7691CB98> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x113c8b000 - 0x113cb9ff7 GLRendererFloat (??? - ???) <06CA5D0B-BC5F-3CC7-836D-A02F7DB92BE8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11603a000 - 0x1161f2fff GLEngine (??? - ???) <59179FEC-D0E2-38B3-BD49-765506A645AC> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x116229000 - 0x116383fff libGLProgrammability.dylib (??? - ???) <90390984-70BC-365C-AB3E-16C35C4240CB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x119bc8000 - 0x119faffe7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.32.12 - 7.3.2) <5C9C9474-BA99-33A6-BAD8-628224491FED> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0x7fff6b094000 - 0x7fff6b0c8baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff8cc9c000 - 0x7fff8cda9fff libJP2.dylib (??? - ???) <6AF1F5FC-34D4-3278-BEBB-0712B81890B4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8cde3000 - 0x7fff8ce37fff libFontRegistry.dylib (??? - ???) <60FF9C2C-5E44-3C49-8A08-F26101898F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8ce38000 - 0x7fff8cecaff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA35777> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8cedd000 - 0x7fff8cee8fff com.apple.CommonAuth (2.2 - 2.0) <4F5302A5-867A-3F2E-9E4B-98FA011678F8> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8cf36000 - 0x7fff8cf38fff libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib
0x7fff8cf39000 - 0x7fff8cf65ff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8cf66000 - 0x7fff8cfd9fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8d0dc000 - 0x7fff8d152fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8d169000 - 0x7fff8d19cff7 com.apple.GSS (2.2 - 2.0) <C86012C5-B613-3199-B1B3-A1494EE5E43C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8d19d000 - 0x7fff8d3c7fe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8d3c8000 - 0x7fff8d3ddfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8d3de000 - 0x7fff8d3fffff libPng.dylib (??? - ???) <E2B52527-4D0C-3595-BB13-8E8EF364E998> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8d4ea000 - 0x7fff8d58bfff com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8d58c000 - 0x7fff8d6f3fff com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8d6f4000 - 0x7fff8d6ffff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8d700000 - 0x7fff8d762ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8d763000 - 0x7fff8d763fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8d764000 - 0x7fff8d806fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8d80d000 - 0x7fff8dcd4fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8dcd5000 - 0x7fff8dd21ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8dd2f000 - 0x7fff8dd30fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8dd31000 - 0x7fff8dd31fff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8dfab000 - 0x7fff8dfd4fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8dfd5000 - 0x7fff8e2eefff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e307000 - 0x7fff8e36fff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8e3a4000 - 0x7fff8e4abfe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff8e4ac000 - 0x7fff8e4d7ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff8e4d8000 - 0x7fff8e500fff libsandbox.1.dylib (??? - ???) <9A89A588-BE15-39AF-9DD8-0B839AF27ABF> /usr/lib/libsandbox.1.dylib
0x7fff8e501000 - 0x7fff8e5f6fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff8e655000 - 0x7fff8e675fff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e676000 - 0x7fff8e692ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8e6c1000 - 0x7fff8e6cffff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8e6d0000 - 0x7fff8e6e3ff7 libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
0x7fff8e6e4000 - 0x7fff8e768ff7 com.apple.ApplicationServices.ATS (317.12.0 - ???) <BE3C156D-8326-37AA-BC4E-D3C0D31BF976> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8ea8f000 - 0x7fff8ec1aff7 com.apple.QTKit (7.7.1 - 2348) <9F6E8775-002D-3B79-90CC-D5117C50DB00> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8ec1b000 - 0x7fff8ec96ff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8ec97000 - 0x7fff8ecc0fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8f23e000 - 0x7fff8f27eff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
0x7fff8f382000 - 0x7fff8f966fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8f967000 - 0x7fff8fa01ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8fa02000 - 0x7fff8fa5eff7 com.apple.HIServices (1.21 - ???) <B012EE97-D1CD-3F4B-812D-9AC7E6852FE6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8fa5f000 - 0x7fff8fa62fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8fa63000 - 0x7fff8fa9efff libssl.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <B5120F7F-6FD7-3E0B-AAB8-E9A8D72451BC> /usr/lib/libssl.0.9.8.dylib
0x7fff8fabf000 - 0x7fff8fac0ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff8fac1000 - 0x7fff8fe6bfe7 com.apple.MediaToolbox (1.0 - 705.94) <0719E69C-3275-3BD9-AD04-27DBADEB6E03> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff8fe71000 - 0x7fff8fe74fff libMatch.1.dylib (??? - ???) <B5F68196-AB9D-3899-8A0A-76001720C479> /usr/lib/libMatch.1.dylib
0x7fff8fe75000 - 0x7fff8febeff7 com.apple.framework.CoreWLAN (2.1.3 - 213.1) <D2101093-0B35-3B90-B511-E9272400ED9B> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff907d7000 - 0x7fff90934fff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff90935000 - 0x7fff90943ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff90bd4000 - 0x7fff90c16fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff90c17000 - 0x7fff90c82ff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff90c83000 - 0x7fff90d80ff7 com.apple.avfoundation (2.0 - 180.50) <A2EAE4E6-4DBA-3AAB-A387-7E72B93B6DA9> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff90d81000 - 0x7fff90d8bff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff90d8c000 - 0x7fff90d93fff libGFXShared.dylib (??? - ???) <D3598924-B167-372E-8C9F-1BBF68852542> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff90dc4000 - 0x7fff90e3aff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
0x7fff90e3b000 - 0x7fff90e51ff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff90eb4000 - 0x7fff90ed3fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff90ed4000 - 0x7fff90ed8fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <35D606B1-7AD9-38E3-A2A9-E92B904BDDE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff90eea000 - 0x7fff90f9dff7 com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff90f9e000 - 0x7fff90fa2fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x7fff90fa3000 - 0x7fff90ff6fff com.apple.AppleVAFramework (5.0.16 - 5.0.16) <6F9A4BCE-8B99-3144-BCF7-B4299B27F6E9> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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0x7fff9632d000 - 0x7fff9633cfff libxar.1.dylib (??? - ???) <9E05C939-6CBF-38E7-8915-86278F7DB6C7> /usr/lib/libxar.1.dylib
0x7fff965b2000 - 0x7fff965c6ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff965c7000 - 0x7fff965c7fff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff965c8000 - 0x7fff968f4fff com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff968f5000 - 0x7fff968f9ff7 com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff96a3d000 - 0x7fff96c3ffff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
0x7fff96c40000 - 0x7fff96c94ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff96cbe000 - 0x7fff96cd5fff com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff96d36000 - 0x7fff96d6bfff com.apple.securityinterface (5.0 - 55022.6) <4D6DAF8F-7873-3992-A6D6-478C7664FA39> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff96d6c000 - 0x7fff96d72fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff970f3000 - 0x7fff971d7e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff985e0000 - 0x7fff9861afe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff9861b000 - 0x7fff98a4eff7 com.apple.VideoToolbox (1.0 - 705.94) <72AD524C-0616-3C69-BA1F-8D444F97F5A2> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff98a4f000 - 0x7fff98b16ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff98b17000 - 0x7fff98b34ff7 com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff98b9c000 - 0x7fff98b9dfff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598>Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
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