I purchased the light room program on jan 14 and still have not received payment receipt confirmation or download link.
hello i purchased the LR program and still have not receive an email with the downloadable info. however i did receive they had confirmation of my order and it was currently being processed and that i would receive and email within 24hrs with payment confirmation and the link to download my program. so far i have not received either of those and its been 10 days. really need that program, i have customers photos i need to edit.
A quick trip to Google would confirm that you don't need a "special" link from which to download the software:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
Similar Messages
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HT4943 Purchased the annual Linux Format Magazine 1month ago and still no magazine received.
How long do you have to wait as I purchased an annual Linux Format magazine 1 month ago and still have not received my first magazine while the paper versionis available in shops.I have switched on the automatic download and the free magazine went into the newstand.
Yes, I am using the same ID on both devices. I also logged out of the iTunes application and back in but still get this same message. "The Apple ID you entered couldn't be found or your password was incorrect. Plese try again."
I have another subscription with Admin Magazine that appears to use the same interface and it was able to restore my purchases. -
HT4098 purchased rubies on paradise cove and still have not received the rubies.
Paid $ 9.99 plus tax for a sack of rubies, I still have not received my rubies, what can I do to confirm and receive my purchase?
On your computer log into your iTunes account and go to Purchase History. See if the purchases are listed. If they are then first contact the developer of the game.
Next contact iTunes.
Apple - Support - iTunes - Contact Us -
Race rivals and now I'm looking to get a credit in my account for $9.99 and $.499 or I need an iTunes card sent to me or something
Nobody can help you here,
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action -
I entered two itunes gift cards this morning, and still have not received a conformation number nor has it shown up in my itunes account. What should I do?
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
How long does it take for a movie that I rented in I-Tunes to download? I ordered one on the second of Sept and I am still waiting. I have a blinking arrow that tells me to download but it stops in mid stream! And, I ordered 5 books and still have not received them,
Wow.......You plug the 30 pin connector to the botton of your iPad and the USB to the USB port on your computer.
But first, you can download the movie and books to your iTunes account without having your iPad connected. After you've downloaded the material, then you connect your iPad and sync it all over.
I'm sorry I have to sign off. I have to be up like 6 hours. I'll check in tomorrow and see if you made any progress.
If nothing else, this will get your iPad and your iTunes account speaking again. They should be regularly connected and your iPad routinely backed up.
One more thing. If it's been a while since you even opened iTunes on your PC, make sure you check for iTunes downloads and update iTunes with the latest version.
Good Luck........ -
My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?
Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption. Then.. probably pick "My topic is not listed." -
hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail
New mail that I want is [email protected]
Alternative to the Old oneFrom King Penguin
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
I downloaded the latest flash player on my mac and still does not work
i downloaded the latest flash player on my mac and still does not work
Exactly where did you download Flash from, if you did not download it from
http://get2.adobe.com/flashplayer/
you did not get an authorized version.
If you did and it still does not work then you should be in touch with one of the Flash Player or Adobe help forums, because it's an Adobe product they would know best how to troubleshoot issues. -
I have just purchased a subscription of Acrobat XI Pro, I have not received instruction on how to download
Hi adenolaadeleye,
Please refer the KB doc link mentioned below as this will help you out:
Acrobat XI Subscription | Download and install
Let me know if you need further assistance.
Regards,
Anubha -
TS3074 what do you do after you have done all of this and still have not resolved the issue?
what do you do after you have done all of this and still have no resolved the issue? itunes still will not load, or reinstall. i have updated my computers OS to the posted above settings for Vista. still gives error code 1114. NOTE!: My itunes WORKED JUST FINE UNTIL a new update was ready for download yesterday afternoon.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I bought an app last week but they have not took the money out of bank or sent me a receipt for the app so now i cannot update any apps or download any free apps even though i have money waiting in my account for them to take it. Please help how can i sort this out??
Help!!!
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I am trying to reset my security questions but i still haven't received the email in over a week to reset it. How else can I reset it.?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95887) -
I have tried resetting the iPad and trying to delete the iPad. It showed up as not being connected to the internet because the iPad was inactive. I connected it directly to my router but I think because the iPad says it is inactive it doesn't allow it to connect to the internet so that I can erase it.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
If you still have not receive the HTC Droid Incredible Froyo update please post here
Well It is 11:32 PM here where I am at and still not have no receive the update what the &*$*&^ is going on! (Brooklyn Ny)
dabubbakin wrote:
Where is your source of the phone being a problem? Just curious, I hear the opposite.
When mine updated yesterday, mine ran a bit 'clunky'. I simply pulled the battery, replaced powered up and never a problem sense. And I was on it ALOT last night as many people wanted to see it compared to an iPhone another had sitting next to me.
Hardly scientific, but aside for the iPhone owner, all liked the Incredible better.
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How do I change the user id and password for my icloud to the correct user id and password. In other words its wrong.
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I am new to Mac and I tried several ways to get known the difference. But what I see is that there is no difference between these two settings, anyone can explain to me? Thanks in advance.
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