I purchased the multi-user iworks and recently had to replace my white imac's hard drive but didn't pay to fix the CD drive.  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive).  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

Buy or borrow an external USB optical drive.
See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier.

Similar Messages

  • I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

    In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

    Here is a copy of the error
    This means : Installation failed.
    Verification of the Adobe Software failed
    The product you want to install is no valid Adobe product and seems to be falsified.
    HUgo
    Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
    I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Hugo please turn off your e-mail signature.
    If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files.  You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    To download a fresh copy of the installation files please see Download CS6 products.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Lightroom 4 purchased through Apple App store does NOT have a serial number - cannot upgrade to lightroom 6

    I am trying to upgrade from Lightroom 4.4 to Lightroom 6 on a Mac running OS X (Lion).  I have purchased Lightroom 6 as an upgrade (as I am running Lightroom 4).  The Lightroom 6 installer continues to indicate that it cannot find a "qualifying product" and asks for a declaration of the Lightroom product installed and its serial number.  I am currently running Lightroom 4 purchased through the Apple App Store in 2013; according to all the information I can glean regarding this product... it does not have a serial number (if it was purchased through the Apple App Store).  Does anyone have an idea on how to supply a valid serial number for the Lightroom 6 installer?
    iMac running OS X 10.9.5
    Adobe Lightroom 4.4 (purchased in 2013 through Apple App Store)
    Adobe Lightroom 6 (purchased online as an upgrade from Adobe Lightroom 4.X)
    Any help would be appreciated.
    Thanks,
    Bruce

    As I said in the post, a serial number was not necessary to install it; the Apple downloadable version doesn't seem to be serialized.  I have not uninstalled Lightroom 4; it is still running, but apparently in its present form it doesn't provide a serial number for the Lightroom 6 upgrade to use. 

  • What do you do if your iPod does not have a serial number?

    What do you do if your iPod does not have a serial number?

    Have you tried restoring to factory settings/new iPod via iTunes?
    Are yo the original owner and have never jailbroke the iPod?
    Does the iPod work OK?
    The warranty is also void:
    if any serial number has been removed or defaced from the Apple Product.

  • HT1349 help!  Apple does not recognize my serial number

    I have an imac that I purchased a little less than year ago and today decided to purchase apple protection plan.  As I was trying to enter my serial number listed on the bottom of my imac, I was given an error message stating apple does not recognize my serial number.  I double and triple checked making sure I entered everything correctly, including going into "about this mac" from the pulldown menu and copying and pasting the serial number that way but STILL it is not recognized... tried to contact customer service but it went dead after being on hold several times so I tried using the email method but can't submit my question because..... you guessed it, my SERIAL number is incorrect and NOT recognized.  Anyone have similar issues?  help!

    Have you contacted the vendor or seller from whom you purchased the computer?

  • I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request.

    I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?

    You must first make the purchase, then you will receive the serial number you are asking about.  YOu do not acquire the serial number thru the software.  You acquire it thru the purchase, possibly via a follow-up confirmation  email.

  • Sometime ago I found a copy of Photoshop 5.5 (both the APPLICATION and TRAINING) CD's in trash. I finally am getting around to try to use this, but I do not have a serial number. I have the original CD's, not illegal copies - how can I get serial numbers

    Sometime ago I found a copy of Photoshop 5.5 (both the APPLICATION and TRAINING) CD's in trash. I finally am getting around to try to use this, but I do not have a serial number. I have the original CD's, not illegal copies - how can I get serial numbers to use to get this program working?

    Sorry to say you are out of luck.
    The serial numbers came on the cd case. If they are no longer there, you have no way of using the program except as a 30 day trial. Adobe does not sell CS5 licenses any more.
    Gene

  • I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

    I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

    Please then use your web Browser  address http://www.adobe.com/  and sign in with your Adobe User ID and Password to your account the has your Subscription and use https://www.adobe.com/account/my-products-services.html capture the page which shows you have a subscription like I showed you I have.
    Open Adobe Creative Cloud desktop application use the APP tab and capture that scree to show Photoshop is installed and up to date like I did. Capture that screen. Show us you have installed Photoshop and its up to date.
    Open Photoshop and use menu Help it should show tha its activated because there will be a menu item Sign Out. If it is Sign In, Sign in  using the account that has the subscription the one you used above to Activate Photoshop.

  • HT204230 MY IPAD AIR WI-FI 16GB SPACE GRAY  GOT STOLEN BUT I ONLY HAVE A SERIAL NUMBER IN THE BOX,HOW CAN I LOCK IT OR FOUND IT PLEASE?

    MY IPAD AIR WI-FI 16GB SPACE GRAY  GOT STOLEN BUT I ONLY HAVE A SERIAL NUMBER IN THE BOX,HOW CAN I LOCK IT OR FOUND IT PLEASE?

    If you turned on Settings > iCloud > Find My iPad before it was stolen you can use the steps under "If Find My iPhone is enabled on your missing device" in the following link: If your iPhone, iPad, user iPod touch is lost or stolen - Apple Support
    If you had not turned on Find My iPad before it was lost, there isn't a way to locate it. There are some suggestions in the "If Find My iPhone isn't enabled" section near the bottom regarding changing passwords and other steps.

  • I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

    I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • I purchared an iPhone 4s from Dubai and it does not have FaceTime on it.  The phone is now used in Europe. How do I get to instal FaceTime please?

    I purchared an iPhone 4s from Dubai and find that it does not have FaceTime on it. 
    The phone is now used in Europe.
    How do I get to instal FaceTime please?

    The iPhone from Dubai will never be able to have FaceTime. The iPhone country of origin (serial no. and imei no.) is the culprit. The government there has banned FaceTime.

  • I just got photoshop cc 2014 on windows 8.1 64 bit, and it starts up on the white layout and and whenever I start a project it is in a window? Also whenever I try to change on of these it does not save. I am using the trial

    just got photoshop cc 2014 on windows 8.1 64 bit, and it starts up on the white layout and and whenever I start a project it is in a window? Also whenever I try to change on of these it does not save. I am using the trial. Basically nothing saves and it was all screwed up when I first got it.

    Do a screen screen capture and post it here so we can see what you stating about a white layout...

  • I only have one computer assigned to our ID and am trying to authorize my other computer for home share but it keeps telling me to deauthorize other computers.  we do not have any other computers hooked up to the account.  how do i get past this?

    i only have one computer assigned to our ID and am trying to authorize my other computer for home share but it keeps telling me to deauthorize other computers.  we do not have any other computers hooked up to the account.  how do i get past this?

    Understanding Home Sharing
    Troubleshooting Home Sharing

  • I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial number

    I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial number@

    What message do you get when you try to activate it?

  • I am trying to find an old mac font.  It's the techno (apple) font that was available with OS 9.  How can I get this font?

    I am trying to find an old mac font.  It's the techno (apple) font that was available with OS 9.  How can I get this font?

    I think that was Tecno. Techno appears to be a whole class of fonts.
    Is this the one? http://www.dafont.com/tecno.font
    That's a .ttf version which should work OK with current OS.
    As an aside, I was searching for Apple Textile for quite some time when it was pointed out to me that it was used by iDVD. Sure enough, opened up the installer package for iDVD with Pacifist and there it was. Now working fine on all my Macs!

Maybe you are looking for