I purchased the Photoshop and Lightroom special

and I can't get Lightroom to download.
Any suggestions?

The CC FAQ
http://www.adobe.com/nz/products/creativecloud/faq.html
So you have the Creative cloud desktop installed? And it looks like this (but maybe with less in it)
And you don't see Lightroom?  You could try making sure you have the latest version.  Or simply restarting your computer.

Similar Messages

  • Is Adobe Bridge included in my Creative Cloud Subscription. I have the Photoshop and Lightroom subscription for Mac

    Is Adobe Bridge included in my Creative Cloud Subscription. I have the Photoshop and Lightroom subscription for Mac

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  • With the Photoshop and Lightroom bundle, does Bridge and Camera Raw come with it?

    With the Photoshop and Lightroom bundle, does Bridge and Camera Raw come with it?

    Hi,
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  • I am interested on buying the Photoshop and Lightroom package (9.99 per month) My question is If I download it on my PC can I also use it on my iMac or vice versa?

    I am interested on buying the Photoshop and Lightroom package (9.99 per month) My question is If I download it on my PC can I also use it on my iMac or vice versa?

    If you want to have the photos stored on an external HD, you probably should move them there in your operating system before you import into Lightroom.
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  • I am currently on the Photoshop and lightroom cc bundle, but for my coarse i need InDesign, if i upgrade to full package ($600) do i get that aswell? is it a dramatic difference between the cc and Cs6? would it be better to invest in it, and can i do a pa

    I am currently on the Photoshop and lightroom cc bundle, but for my coarse i need InDesign, if i upgrade to full package ($600) do i get that aswell? is it a dramatic difference between the cc and Cs6? would it be better to invest in it, and can i do a payment plan?

    The complete CC has indesign included in it.
    Regarding your second question: CC is the advanced version of CS6 with advanced & additional features & functions.
    The payment plan for education will suit you the best since you are studying.
    Please refer to Adobe Creative Cloud for students and teachers | Adobe
    Student software discounts, student eligibility | Adobe
    Regards
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  • Purchasing CC Photoshop and Lightroom

    Ok, so I am in Australia and want to purchase the Lightroom/photoshop bundle at AU$9.99/month.  Easy?  No!!!  I log in to purchase and adobe refuse to accept my card because the account is UK based and tha card, although UK based is international and registered to my home address in Australia.  OK, create a new account in Australia.  Now it won't accept my card because it is not an Ausralian Visa.  OK, talk to the sales desk.  They create a new account (I now have 3) and try to process the order, then tell me they cant, because the address is in Australia, but the card is an International VISA.  Why can adobe not manage this, when companies all over the world seem capable?

    Hi Venom_1
    It appears that payment was not authorized by your card issuer.  Could you please check this with them before trying to place a new order using your Australian Adobe ID/account.
    Please let us know how you get on.
    Kind regards
    Bev

  • I was purchase the photoshop and LR in 9.99 today, so when i have the serials?, thank you!

    i need help in this info, how i can get the serials for the apps in creative cloud? thank you!

    never.  there are no serial numbers used with single-user cc subscriptions.  you use your adobe id to verify your license.
    start by installing the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial
    you can install lr and ps (30-day) trials now while waiting for your payment to be processed.  once that's happened, sign out and then back in to your cc app to convert the trials to full versions - Sign in, Sign out | Creative Cloud desktop app

  • Can i use photoshop and lightroom on multiple computers with the monthly plan?

    Please tell me all the pros of downloading the photoshop and lightroom and paying 9.99 a month. Thank you!

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both computer Cloud subscriptions may not be in use at the same time

  • Is Adobe Bridge free with Photoshop and lightroom deal?

    Hello anyone, I have the Photoshop and lightroom deal subscription for Adobe CC.  But I don't know if Bridge free or extra?  in CC Apps there is an install option which suggests it's free were has other Apps have the try option.  Can any one help me please.  Cheers Neil

    Bridge CC must be separately installed via the Cloud app.
    Bridge Help | What's new in Adobe Bridge CC
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  • Photoshop and lightroom re-install

    I have Photoshop and lightroom installed but I need to re-install Windows on my pc because of problems I'm having. I have an extremely slow internet connection. Are there certain files I can backup that will reduce the re-install time of PS and lightroom? Otherwise I am looking at a couple of days to download.

    rick5733, 
    Products from the Creative Cloud subscription needs to be downloaded from the Creative Cloud desktop app only. We cannot back up the files. 
    Once you have re-installed your Windows you can download the Creative cloud desktop app by login in to the below link:
    https://creative.adobe.com/products/creative-cloud
    Once you have signed in click on Apps tab and try downloading the Photoshop and Lightroom.
    You can refer to the below document too:
    Creative Cloud Help | Install, update, or uninstall apps
    Thank you.

  • Lightroom will not download on my laptop, i bought the package and lightroom wont launch into download

    i just bought the photoshop and lightroom package, ligthroom will not launch when i try to download on my laptop, help please

    It's probably dependant upon the version you download. I'd check into that vs the version of windows you're currently running.

  • Good afternoon! I purchased a few months the basics of adobe photoshop package with the CC and Lightroom, but has expired, and was made the annual package. What can I do to solve this problem. I have two weddings being edited and now I can not finish the

    Good afternoon! I purchased a few months the basics of adobe photoshop package with the CC and Lightroom, but has expired, and was made the annual package. What can I do to solve this problem. I have two weddings being edited and now I can not finish the work. I thank you.

    Renew the subscription?

  • I have just downloaded free trial versions of photoshop, lightroom and illustrator.  Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.

    I have just downloaded free trial versions of photoshop, lightroom and illustrator.  Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.

    http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  • I have been using Photoshop and Lightroom for years, purchasing upgrades. If I join CC do I have to pay the same as someone new to PS and Lightroom?

    I have been using Photoshop and Lightroom for years, purchasing upgrades. If I join CC do I have to pay the same as someone new to PS and Lightroom?

    Adobe usually offers discounts on the full Creative Cloud (all apps) for customers with CS3 or later. However the Photography plan (Photoshop and LR) Is $9.99 pm (or local currency) and the initial benefits for CS customers who took what was then called The Photography Program (larger cloud storage) has now ended.

  • I've purchased the photoshop/lightroom CC monthly package and It won't download?

    I've purchased the photoshop/lightroom CC monthly package and It won't download, plus, to add insult to injury, i've just checked my bank account and they have taken 2 payments out of my account. One yesterday and one today, i'm really not happy about this, to be honest I've had nothing but bother using  every Adobe product i've bought.

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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