I purchased the Photosmart all-in-one CN503B and after only 6 weeks its dead, no lights nothing.

Has anyone else had a power issue with the CN503B photosmart all-in-one, mine failed after only 6 weeks and I'm having a nightware getting through to warranty. As an HP employee I'm embarassed at the level of support given to customers so much so in fact I've put the printer in a cupboard and bough a Canon instead.

I have had a Photosmart 310a for about a year with no problems. Did you buy a unit through the employee sales channel? As I recall these are generally refurbished and do not have the standard (or any?) warranty.
That said, what are the symptoms? Does the LED on the power supply light up? If not you probably need a new power supply, probably available on eBay for under $15 with shipping included. The troubleshooting steps in this page may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Photosmart All in one C4780 Printer prints only blank pages, connected to a MacBook Pro

My Photosmart C4780 all in one printer which is connected by USB to my MacBook Pro OS 10.6.8 prints only blank pages, and no text; I have turned it on and off; disconnected and reconnected; uninstalled the HP software and reloaded and updated drivers, firmware and patches. The scan function works and scans the document to my Mac. The copy function also does not work; when I press the OK function next to the copy icon, nothing happens

Hi mpmehta
I understand you are not able to print in black and the copy function isn't working.
I will be happy to assist you with this.
Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)
Try and print a hardware self test on the printer to find out if it is a hardware or
software issue. Click Here.
I have included a document for not being able to print in black.
Here is a document for the copy function not working.
If you require further assistance please provide the following so I can assist you better.
Did the configuration page print?
Any black print on the page?
What are the ink levels?
Are you getting a error when trying to copy?
Please let me know the results.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Photosmart all in one C309a printing multiple copies when its set to print only one copy.

having issues with my C309a its now printing multiple copys when its set to print only one copy.it started doing this 4 days ago and its happening on both my Windows 7 64 bit computer and my Vista 32 computer that both have the latest release drivers already installed need help.HP please sort this issue out.still under warranty do i have to return it?

I am using a Motorola SBG900 Wirless Surfboard Gateway - supplied with Bigpond Cable. It is set to be using WPA security and have never had a problem with it before whilst connecting any wireless devices such as a laptop, PDA etc.
My feeling is that the wireless functionality of this printer needs some serious work before the next release. And furthermore they should never have released it the way it is as it wouldn't pass 5% of user acceptance tests if using wireless. There are too many complaints on this forum and others about similar problems to suggest that I am not by myself here. Dissapointing considering this is the feature that would be at the top of the list of most purchasing this model. It lets down what could of been a vg printer.
I agree, I think if I want to get this printer working on a wirless network, I will have to set the IP address manually. The problem is the printer refuses to connect to the router now even after it connected a few days ago with no intervention. I have powered down both the router, PC, and printer without any luck yet. I will set the IP address manually first on the printer and see how it goes, then if it connects will see if the PC/router can see the printer during the SW install procedure which has failed >10 times to date.
For now I think I will stick with Ethernet as it is no doubt much faster anyway and will try the wirless setup again in a few days when my patience grows back. Does anyone know differences in speed between USB/Wireless/Ethernet? I know this is dependant on a number of things but just interested in ball park figures here.

Photosmart All In One C310 and 564 Set Up Cartridge

I have not been able to locate a 564 black cartridge that will fit in the black set up slot. All 564 black replacement cartridges are the XL size (regardless of whether they say XL or not). The printer will not operate without a cartridge in this slot. HELP!!

See my response in your other thread here. You need the Photo cartridge, available separately or in some four color photo combo packs.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart all i one 7520 Printing problems the wrong scale the printout

I will print covers for DVD cases. Have done it before from two different programs to my previous photosmart printer without problems. Now since I change the Photosmart All in One 7520 will be reduced format in both height and width. A degradation of the picture takes place.

Hello there @AgnetaL
Welcome to the HP Forums!
I understand you are facing some issues when printing DVD cases from your Photosmart 7520.
I would recommend checking the printers specifications, as this unit may support different sizes, paper types, etc than the previous printer did.
Here is the link for you to get to the: Printer Specifications for the HP Photosmart 7520 e-All-in-One Printer Series
If there is still an issue, let me know which programs you have tried printing from, which paper size and type you are using, and which troubleshooting steps you have tried already.
Have a great Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Ink Cartridge problem with the 7525 all in one printer

I put all new cartridges in the 7525 all in one printer and it keeps telling me that the cyan cartridge is damaged. also the ink levels on the new cartridges are not appearing full. they are all new HP cartridges.

The troubleshooting steps in the document here may help resolve the issue with your cyan cartridge on your Photosmart 7525 printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

7515 Photosmart all-in-one goes offline every time it goes into powersave mode

I bought the Costco Photosmart all-in-one 7515 and it worked fine for a long time. For the last several months, every time it goes into power save mode, it goes offline and will not wake back up until you go into the wireless settings and even then, it has to be disconnected and reconnected in order to come back online. I haved checked for updates and downloaded the printer test app and it still goes offline when it goes into power save mode. Is there any way to disable the power save mode. When it goes offline, you can still ping it, so I am at a loss.

Hello @earldoe , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing connectivity issues. I would like to help.
I would recommend that you turn off UPnP, and set the router channel width to 20mhz.
For more information, I have included an article below:
10 Wireless Router Features.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Mac Mini and the HP Photosmart All in One Scanner

When I got my Mac Mini from MacMall, I got the free HP Printer (C3180 Photosmart all in one) printer works fine, copier works fine, but I am not able to Scan. HP is no help because their chat customer service reps "are only trained on PC related issues". The basic problem is that when I try to scan using the HP Device Manager, it either freezes up and I have to force quit or it comes up with a message saying scanner not found. I already re-installed the drivers, but no luck.
Any ideas? Anyone else have this problem?
Thank you,
Matsonian

Yes, I even reloaded the drivers and reinstalled everything. Interesting part.... when I reinstalled, for the first initial preview scan it worked, gave me the full image on the preview screen, but after that, nothing. Wouldn't re scan, would do a final scan. And from that point doesn't even see the scanner. Worked for 30 seconds, then nothing. Printer works, copier works, but scanner is MIA.

Wireless Setup on HP Photosmart All in one (C309a) Printer

I have recently purchased a HP Photosmart Premium (c309a) All in one Printer and have had ongoing issues installing it with Wireless connectivity. The first of the problems are that while the printer itself initially detected the wireless router it drops this connection once in idle or on startup, and it does not automatically detect it the next time. Infact I have had to manualy input the SSID and WEP/WPA passphrase as it has more often than not been able to detect the router again by iteself. This is very painfull and a real turnoff. Secondly, when installing the provided SW the printer isn't detected when scanning for wireless devices and is not found when manually typing the SSID. This occurs even when the printer says it detects the router.
Troubleshooting - Where to start um.....ok I have done the obvious things - power cycle the printer, router and PC. No go. Also downloaded the latest SW from the HP website (as opposed to the CD provided) and resintalled - No go. Also disabled start up programs in msconfig and added the required exceptions and ports to the Firewall and resintalled - no go. The only thing I haven't tried is manually configuring the IP Address, Subnet on the printers advanced settings and matching it on the PC-Printer settings. I found this process ridiculously time consuming and frustrating and would hate to think what the average user would do in this case. Hardly a simple user friendly process. I have since reverted to connect via ethernet just to get it operational (and before I throw it out the window) nevertheless would appreciate some assistance as the wireless feature was one of the reasons I bought it in the first place.

I am using a Motorola SBG900 Wirless Surfboard Gateway - supplied with Bigpond Cable. It is set to be using WPA security and have never had a problem with it before whilst connecting any wireless devices such as a laptop, PDA etc.
My feeling is that the wireless functionality of this printer needs some serious work before the next release. And furthermore they should never have released it the way it is as it wouldn't pass 5% of user acceptance tests if using wireless. There are too many complaints on this forum and others about similar problems to suggest that I am not by myself here. Dissapointing considering this is the feature that would be at the top of the list of most purchasing this model. It lets down what could of been a vg printer.
I agree, I think if I want to get this printer working on a wirless network, I will have to set the IP address manually. The problem is the printer refuses to connect to the router now even after it connected a few days ago with no intervention. I have powered down both the router, PC, and printer without any luck yet. I will set the IP address manually first on the printer and see how it goes, then if it connects will see if the PC/router can see the printer during the SW install procedure which has failed >10 times to date.
For now I think I will stick with Ethernet as it is no doubt much faster anyway and will try the wirless setup again in a few days when my patience grows back. Does anyone know differences in speed between USB/Wireless/Ethernet? I know this is dependant on a number of things but just interested in ball park figures here.

Poor photo quality in Photosmart All-in-one B209a

Hello All,
I purchased a HP Photosmart 8150 printer back in 2005 for the sole purpose of making prints. Recently the thing crapped out to the extent that the repair would cost more than the printer did. It was recommended that we purchase a new printer. We bought the HP Photosmart All-in-one B209a. Most of its use will be printing photo too.
The main issue I am having is in the noticeably poor quality in the prints compared to the 8150. I was shocked since it is advertised as a good photo printer, but I can't believe that in 5 years this the quality has gone down? Can anyone confirm that this is the case: Is it just that the previous 8150 model was a better printer for photos or is there something wrong with the B209a. The quality in the shadows is especially disturbing and true black is never achieved, rather a very grainy shade of grey comes up. I have gone through the Print - Quality Toubleshooting guide online here, but the problem persists.
Any recommendations?
-Ronan

Hi
i have just bought the same printer and when i printed some photos using the paper supplied the pictures actualy seemed dark. I am not happy with this as you would expect the print quality to improve. does anybody know why the print quality is not as advertised?
Thanks
ronesyzf wrote:
Hello All,
I purchased a HP Photosmart 8150 printer back in 2005 for the sole purpose of making prints. Recently the thing crapped out to the extent that the repair would cost more than the printer did. It was recommended that we purchase a new printer. We bought the HP Photosmart All-in-one B209a. Most of its use will be printing photo too.
The main issue I am having is in the noticeably poor quality in the prints compared to the 8150. I was shocked since it is advertised as a good photo printer, but I can't believe that in 5 years this the quality has gone down? Can anyone confirm that this is the case: Is it just that the previous 8150 model was a better printer for photos or is there something wrong with the B209a. The quality in the shadows is especially disturbing and true black is never achieved, rather a very grainy shade of grey comes up. I have gone through the Print - Quality Toubleshooting guide online here, but the problem persists.
Any recommendations?
-Ronan

How can I print to hp photosmart all in one 7280 from ipad

How can I print to hp photosmart all in one 7280 from ipad
This question was solved.
View Solution.

Hi,
Although the C7280 is not AirPrint enabled, you may still print through the local network using the HP ePrint mobile app.
you may find the steps to get and use the app in the following document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02775166&cc=us&dlc=en&lc=en&product=3204785&tmp...
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Ink System Failed error on Photosmart All in One C7180

I have a Photosmart All in One C7180. I am getting the Ink System has failed....Error: 0xc05d0281 message. I have tried all of the suggested solutions to make this go away but it seems to be a hardware failure. Is this something that can be fixed/replaced or is the printer history? I don't want to pay for an HP service call if this is not something that can be fixed/replaced. Thank you for any help

Hello there! Welcome to the forums @cleardaypdx,
I read your post about the scanning troubles you're facing with your moms Photosmart C309a and wanted to share my suggestion with you.
Click here to see the guide and follow the steps: 'Another program has control of the scanner' Message Displays on the Computer When Scanning
I hope that helps, have a terrific day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I have a HP Photosmart C7280 All-in-One Printer and want to print from my ipad

I have a HP Photosmart C7280 All-in-One Printer and want to print from my ipad's and my iphones at home... My printer is set up to print wirlessly on my Network. I need to know is there a firm wear update i can get or a good app to install so i can print??

hi there,
This article should have everything you need to get started . Check it out and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I have one apple id, but the family all have ipods, imac and mac book connected to this account. how do i face time them?

i have one apple id, but the family all have ipods, imac and mac book connected to this account. how do i face time from one device to another?

Hello chlanli
You would need to use one Apple ID for purchases in order to get them across all of your devices and computer. If you want you can use one Apple ID for purchases and the other one to sync personal data. The article below will explain further.
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Regards,
-Norm G.

HT1338 I have updated my new MacBook Pro for HP Photosmart All-in-One, but it still will not scan - it will print, but will not scan. How can I fix this?

I have installed the updates for my HP Photosmart All-in-One c309a. It prints, but will not scan. Tells me to update - I did that, but still won't scan. Any suggestions to make the scanner work?
This all worked perfectly with my old 2008 MacBook Pro.

Have you tried scanning from Image Capture or Preview?
A current driver is shown to be available for Mavericks (auto-downloaded):
http://support.apple.com/kb/ht3669#HP
But many people have found that manufacturer scanning control software doesn't work. They have to use the Apple-provided software.

I purchased the Photosmart all-in-one CN503B and after only 6 weeks its dead, no lights nothing.

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