I purchased the year of the adobe cc and can't download on my desk top can I use my ipad and crop a photo?

I purchased a year membership of cc and can't get it to download on my desktop (said it's a network problem) can I use my ipad and crop a picture I need?

Go to the TOUCH APPS forum to see what is available
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Also, for your install problem...
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Which of these things did you buy?
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Did you buy the old CS6 or a subscription to the new Cloud version?
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
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http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
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Purchased a year subscription of adobe cc. trying to download the programs but they all fail and say exit code: 6. whats going on?, purchased a year subscription of adobe cc. trying to download the programs but they all fail and say exit code: 6. what

I am getting this:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
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ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Adam\AppData\Local\Temp\{54BE5CF2-BF72-4811-89E8-81E97C5B3F0C}\Photoshop_15_LS2 0_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

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Hi elenik92126422,
I've checked your account; what you purchased was a subscription to Acrobat Pro. (If you got PDF Pack, we don't have record of that subscription under the email address that you use here in the forums).
When you subscribe to Acrobat, it does show that the subscription is charged monthly and that an annual commitment is required:
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I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
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http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Mylenium

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I purchased the year of the adobe cc and can't download on my desk top can I use my ipad and crop a photo?

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