I purchased two albums by the wrong artist on itunes, is it possible to get a refund or credit for a different artist?

All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

I bought the wrong book in ibooks. How can i get a refund?

I bought the wrong book in ibooks. How can i get a refund?

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Adobe Air Initiates the wrong launch Image on iPhone 6 - Possible App Rejection by Apple Review Team for all developers

I've opened a bug for this issue as well. I want to ask if anyone experiencing the same issue and has found a workaround. Basically Air Runtime is picking up the wrong launch image when launching on iPhone 6. It defaults to [email protected] instead of the [email protected] iOS 8 picks the correct image but Air Runtime does not. Here is the link for the bug. If this is confirmed, this could result in rejection for all the app developers who optimized their apps for iPhone 6 . It is hard to catch this bug in release mode since the Air Runtime loads pretty fast and it occurs when you device is slow or doing something in the background. You can see it easily on iOS simulator or debug mode. We tried everything for a workaround but we failed.
Bug#3831747 - Adobe Air Initiates the wrong launch Image on iPhone 6 - Possible App Rejection by Apple Review Team for a…

Apple recommends the storyboard/xib option but you can still use launch images as assets in your root. When you open a new project in xcode you can look at Contents.json and see the naming conventions they use for iOS8. We grabbed the new naming convention from here. Also setting up in the application xml the UILaunchImages key works too. Please see the below example. It would be a better solution if Adobe Air refers to xml/info.plist values that the developer sets instead of hard-coded naming conventions.
<key>UILaunchImages</key>
<array>
      <dict>
          <key>UILaunchImageMinimumOSVersion</key>
          <string>8.0</string>
          <key>UILaunchImageName</key>
          <string>Default-667h</string>
          <key>UILaunchImageOrientation</key>
          <string>Portrait</string>
          <key>UILaunchImageSize</key>
          <string>{375, 667}</string>
      </dict>

I have two albums from the same Artist, I want to consolidate them, both downloaded via iTunes. I have Ellie Goulding's album and I downloaded one song from her EP but its on the album. I want the song to be part of the album so I can listen to the album.

So basically I want what it says in the title. I want to be able to listen to the full album as a continuous loop without it skipping the one song I downloaded from the EP. I can't delete then download the song from the album (I tried and it wont let me).

Generally setting a common Album title and Album Artist will fix things.
For deeper problems see Grouping tracks into albums.
tt2

Hi, I downloaded an album and two of the songs don't finish until the end. I've tried to delete it and put it back in but it didn't solve the problem. any suggestions? is it possible to get a refund if it can't be solved? thanksss :)

your help will be much appreciated. thanks

deborah_09 wrote:
two of the songs don't finish until the end.
You don't want the songs to finish at the end?
Or do you mean the songs stop before they are at the actual end of the song?
Have you tried redownloading them?
Select iTunes store in iTunes.
Click Purchased New on the right side under Quick Links.

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace. How do I synch my iPod so that I can download the two albums from iTunes onto my iPod

I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace. How do I synch my iPod so that I can download the two albums from iTunes onto my iPod. Thank you from [email protected] in Oviedo, FL

In iTunes sign out of your daughters Apple ID and sign in with your own.

I recently deleted two albums off of my iphone via itunes but, they are still showing up on my phone, they are not albums that i have purchased through itunes, can someone help me figure out how to delete them please?

I recently deleted two albums off of my phone using itunes, but when i went back onto my phone, they were still there and playable. they are not songs that I have purchased via itunes so can someone please help me figure out what is wrong so that i can fix the problem

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

ITunes Store would not allow me to purchase an album. The store said that I needed to answer a security question. I had not sent answers to ant security questions previous

I have been using iTunes for almost two years. I went to purchase an album and the store would not allow me to purchase until I had answered security questions. I had never given answered to any questions previously. So i didn't know the correct answer. What do I need to do?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

How do you stop your phone from creating two albums with the same photos after syncing?

When I first bought my phone I was able to sync my photos by checking the folder I wanted synced under iTunes. This put all those photos on photo library on my phone. I recently added more photos to that folder and tried to sync them it now put them in the photo library album and also created another album with my folder name. So I have two albums with the same photos. I tried in checking that folder in iTunes and of course they're not in my photo library. Please help. I don't want two albums with the same pics

This is how Apple has always handled photos. nothing has changed at all.
Just as your music is in your library and you can access those exact same songs from a playlist, all of your synced pics are in the Photo Library and those exact same photos (NOT duplicates) can be accessed from the album name that you chose to sync.

I purchased an album from the itunes store on my ipad2 thinking i could retrieve it from my windows pc. I have turned on home sharing and can see my pc library from the ipad but not vice-versa. Is there any way to transfer the album from my ipad library?

I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?

Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.

Albums in the wrong order since ios 7

Since I have updated my iPad 2 to ios7 it has put 90% of my albums in the wrong track order. The same albums on my iphone 5 (ios7) are fine.

Hi J23Lay,
This annoyed the **** out of me for the last couple of days too! Simple solution:
Go to Settings - General - Reset - Reset All Settings
This will put your track info back in the right order. However, it will reset your WiFi details too, so make sure to have them to hand.

TS1389 I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Pa

I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul

Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy!

I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??

I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??

sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde

How do I get iTunes to play all the songs and albums from the same artist?

Before the update, you used to be able to play all the songs from the same artist across all albums (ie: you have 2 albums from the same artist, you start one, it would play through both in order). Why did this change, and is there some way to get it to work?

Have you read the link that roaminggnome posted ? What you can redownload will depend upon what country that you are in (music, films, TV shows can't be redownloaded in all ; audiobooks and ringtones are one-time only downloads), whether the item is still in your country's store (content providers occasionally remove them), and whether you've moved countries since buying/downloading them.

I purchased two albums by the wrong artist on itunes, is it possible to get a refund or credit for a different artist?

Similar Messages

Maybe you are looking for