I purchased two films on itunes and every time I try to download I get download error retry. I delelted some items so I ahve sufficient room on my ipad, what to do. I was charged from itunes for my purchase

I purchased two films on itunes but everytime I try to download on my ipad I get download erroe. I shut off and restarted I have sufficien memory, what do I do

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

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I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
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iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
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 Cheers, Tom

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I purchased two films on itunes and every time I try to download I get download error retry. I delelted some items so I ahve sufficient room on my ipad, what to do. I was charged from itunes for my purchase

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