I purchased two seasons but it still makes me buy episodes

i've tried logging out and in and removing and reinstalling, but apple is starting to get worse i think

Hello t_lauralee,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning purchasing issues:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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