I purchasede pdf last year, now I cannot edit a document, what do I need to do?

I purchased pdf last year, now I cannot edit a document, what do I need to do?  Can someone help me please?  Do you have a phone number I can call?

Let be clear on some terms please.
pdf is a file type opened/viewed with Adobe Reader or Adobe Acrobat
Please check what program opens pdf files on your system.
Open a pdf
From the top bar Help > About Adobe ______
Is this product Adobe Reader or Adobe Acrobat  - Professional or Standard?
Adobe Reader is free, there is no cost. Assuming you have Acrobat...
What do you want to edit within the pdf. (Minor edits are possible, major edits are not)
Have you editted anything with Acrobat? The file in question may be protected by the author; dissallowing changes.

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