I purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem?
i purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem? when i use report problem in purchase history " say to me this app is removed and i pay for that
Well, if you didn't keep it in your iTunes library, on your computer, & then back that data up, you're out of luck if it's no longer available in the App store.
Apple warns to backup your purchases for this very reason.
Similar Messages
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hi even when i connect my macbook and apple tv to the same wifi network i cant put on the air play mirroring option.my airplay mirroring option does not detect any device.what can i do for this?
See
http://support.apple.com/kb/TS4215 -
I just bought an iTunes card in Spain but now I'm in Switzerland and it says it's not valid, what can I do?
Sorry, but there's nothing you can do. iTunes Cards are valid only in the country of purchase. So you cannot use that card in the Swiss iTunes Store. Sell or give the card to someone back in Spain.
Regards. -
My macbook pro loads webpages fine for the first few minutes but after that the internet freezes and will not load anymore webpages. What can I do to fix this?
I let Firefox sit on my desktop for about five minutes, and it finall allowed me to use it. That is EXTREEEMELY slow. What is the problem?
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I have removed the passcode from my ipad but still it is getting locked after sometime what can be reason for this?
Can you pls guide that when I am restoring my ipad from itunes do i need to restore as new or from backup?????
Also is this problem realted to using same apple id for two ipad..... Pls help and regarding ur suggesting of messing with my ipad , I will keep a check .. -
Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?
Restart your modem, router (if you use one), and Mac. Then try again.
If the problem remains, consider http://support.apple.com/kb/TS1368
(This problem has nothing to do with iSight. Therefore, I have asked
that the Hosts move your topic to iTunes where you may get better help.)
Message was edited by: EZ Jim -
I tried to download an app for the iPad and was told the file was too large for the iPad; so I tried to download it on the MacBook but it never showed up; any suggestions? PS, I got the receipt from iTunes store so it was paid for
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Cheers, Tom -
this question is for Apple Inc,
i will like to know if i can change my account country? Can i still access my purchased items such music,apps,movies,or software from iTunes store?You cannot carry the money from one country account to another. But content you have downloaded to your device remains on the device, updating things like apps will require that you return to the country store where the download originated.
The stores operate as separate entities, but content you have does not leave or get deleted. -
How can I change the sign in so they ask for my Apple ID, not my husband's. This is a new device.
Hi Marmee14,
If your Apps were purchased with his Apple ID, it will still require his Apple ID to update them. If they were purchased with your Apple ID then it will use yours. Apps are linked to the Apple ID they are purchased with.
If, for some reason his Apple ID is set somewhere in the system, this article gives how to change it.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
For example:
App Store
iOS 6 and later: Go to Settings > iTunes & App Store.
If you signed out before changing your Apple ID, sign in with your current Apple ID.
If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
Thank you for using Apple Support Communities.
Nubz -
I Want to installed apps from apps store but their is come an option cannot connect to iTunes Store ??????what I do please remove this problem please
Try:
Can't connect to the iTunes Store
This previous discussion:
App Store Updates (but only Updates)...: Apple Support Communities -
My credit card banned from Itunes Store so can't download free APPS on my Iphone?
I had some charges put on the Best Buy $50 Itunes gift card that I reported on Dec 23rd, 2011. So I was refunded $40 and they banned my only credit card that I have from any transaction thru the Itunes Store, which I was not informed of, even though the unauthorized charges were on a gift card issued to me from Best Buy? So from that point on I was never able to download any APPS to my iphone I purchased in May 2012 which I didn't figure out until I tried to download APPS! I don't know why they want credit card info for downloading a free app on my iphone?
If I dispute charges with my card issuer, it gets processed as fraud. I myself would ask for a new card to protect myself from more unwanted/unauthorized purchases.
I would assume that since you disputed iTunes/Apple charges with your card issuer, Apple was made aware that fraud was on your account & to protect YOU they disallowed the card & your account (until you called in to get it reinstated).
In MY opinion, Apple did you a favor. If you report purchases to your card issuer- why would you keep the same card? Why not protect yourself & get a new card.
Since your current card isn't allowed- get a new card or use iTunes gift cards.
If it is a poor policy to protect you… thats sad..
Try putting restrictions on your devices and inadvertent purchases won’t happen. :] -
I have activated the passcode lock on my iPad sometimes ago and now I foregot it, I entered several passcode but non was correct, now the iPad nis disabled and would not connect to the iTunes. what can be done to unlock my iPad?
If you've forgotten the passcode then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808
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I bought a song from the itunes store and downloaded it and it said download was complete but when i go to play the song it will only play the first 14seconds of it then it cuts off. what should I do to retrieve the rest of the song?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I have payed for the student abo but at the creative cloud desktop stand buy it and the test is finished.. what can i do??
I am sorry Lisl_93 but can you please restate your inquiry?
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please help!!!!! i dont want to loose all my data, cant itunes please send it to me?
As user Wjosten previously replied to another user with that problem:
"Then you'll have to force the phone/touch into recovery mode & restore it:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still dont see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new."
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