I purchases music from i tunes from my computer when i synced phone my camera and photos are gone i tried to re syce now it says it cant back up says file is corrupt any ideas would be appr
ipurchace some music from i tunes from my computer then syced my iphone 4 got a message cant back up phone file corupt but the music was put on the phone but my camera was missing in the apps and my photos wont pull up corectley tried to sync a couple of times still had same issues help would be appriciated
It does not immediately delete the files that are missing.. it merely tries to backup the new files it has discovered on the external drive. Since you moved the files there, the backup at least for a while will contain both copies.. and that is why it doesn't have enough space to backup.
Fixing the problem.. hmm pondini is the expert.. you should be able to delete the backup of the photos in existing backup.. there are instructions to do it.. but it is a very poor way to do things.
Much better. .archive off the existing backup.. this is long and slow but worth it. you need a usb drive of the same size as the TC drive. Then erase the TC and start a fresh set of backups.
The alternative is to use the USB drive as a new target.. but it is much slower than the TC internal drive.
http://pondini.org/TM/12.html
Similar Messages
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I've just upgraded my iPhone from ios3 to ios6 and it has taken my phone back in time. My most recent photos and messages are dated from a year ago. My music is fine, just messages and photos are gone. HELP?
Restore the device using the most recent backup.
If you have not backed up the device recently, then there is nothing to restore. -
Iphone 5 is stuck on "Update Requested" while trying to download ios8 and it's been like that for 2 days now. I have plenty of space almost 8gb free. Any ideas?
Hi Risdian, thanks for the comments and suggestions, however none seemed to lead to any success. When setting the carrier off automatic, after a few seconds of searching the device returns the message, "Unable to load network list", and I have placed my sim into another unlocked iPhone 5 and it worked perfectly, picking up service almost immediately. I can also iMessage and connect to wifi fine, so i don't fully understand the issue.
I guess my iPhone is in need of repair, so if there are no other conceivable 'at home' fixes, i'll have to bring the phone to the apple store for a diagnosis. Any other suggestions or comments would be happily welcomed
Thanks for replying and commenting, you were very helpful -
i plugged my iphone into my desktop mac to put my itunes music on and now all my contacts and photos are gone can i get them back?
You can get your information back if you have previously done a backup in iTunes or iCloud.
http://support.apple.com/kb/HT1766
Go to this site and click on how to restore from backup.
This will help you with putting the information back onto your device. -
My boyfriend and I share an iTunes account. I just tried to update his phone and during the update an error message occurred saying that his phone had to be reset to factory settings. It said it was an un setup phone and needed plugged in to iTunes. With no other choice, we had to select reset to factory settings. Now, my phone backup through iCloud downloaded onto his and all of his contacts and photos were overridden by mine. His photos were in process of transferring from the phone to the pc while this occurred and over 900 of them were complete when this happened. They don't show up on the pc now either since the sycn wasn't finished. Is there a way to get them back? When we plug his phone in now it shows my name instead of his so I'm not sure how to get to an old version of his backups even.
Error -1 indicates a hardware issue with the device.
Read here > http://support.apple.com/kb/TS3694
The device should still have warranty but unfortunately any service needs to be done in the US.
Warranty check > https://selfsolve.apple.com/agreementWarrantyDynamic.do
Is it possible for you to send the device home and have a family member take it to the Apple Store? -
I can't access Safari any longer. Each time I click on the icon, it states that "the address is not valid".
I've even deleted the Safari and downloaded it again, but the same message persists. Does anyone have any ideas what the problem could be?address bar wasn't accessible, so I did the Toolbar drag back. The invalid address is set as home page in Safari - Preferences - General.
Tried opening safari again holding the shift key, but made no difference Andy.
Can I just type in a new address in "home page in Safari - Preferences - General"? -
my ipod 5th gen crashed unexpectedly while i was using my facebook app and then i turned it off thinking it would restart and be alright but when i turned it on like ***?! some of the applications were gone and the setting and appstore and photos and camera are gone like everything that is on it already .. please help me
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i downloaded a new update and now all my photos and contacts are gone
This information should be on the computer you have regularly been Syncing and Backing up to...
See Restore from Backup here > http://support.apple.com/kb/ht1766 -
right, i was restoring my phone from back up last night as i got a new handset because of a defective screen and during the resore my lap top froze, so i had to restart it. then when i had done i could no longer restore from back up and only sync the phone,so i did and there was no music,photos,contacts or apps available from itunes to put back on my phone,where has this media gone? it must be somewhere surley?
many thanks
neilRestarting your computer does not cause media to disappear.
Does your music, photos, apps still exist on the computer?
iTunes is not a photo or contact manager, so you would need to verify that those items exist elsewhere.
If you are solely reliant upon iTunes to backup your contacts, you may be in trouble.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Do you have backup files in the above listed locations?
Seems to me that you have two issues:
Content missing from iTunes
Content missing from iPhone.
Once the first issue is resolved, then it will be very easy to resolve the second. -
After I import my pictures to iphoto, I can't see them in my events. I can find them in last import or last 12 months. Why did my pictures stop showing up in events???
They have not - your events are sorted manually - go to the view menu ==> sort events and select your choice of event sort order
LN -
It seems the browser will not let me connect even though the internet is accessed.
Carmell-
When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2. It was a little confusing to me until I figured it out.
All I had to do was use the ID of my existing account and play along with the iTunes store. As I recall, it asked for my password twice, and the security code from the back of my credit card. After that, downloads proceeded as before.
Fred -
Somebody hekp me in resolving this issue. I had very very important messages, contacts and photos. How can i recover them ?
See this Discussion
https://discussions.apple.com/message/21134273#21134273 -
I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.
Go to Finder > Preferences then select the General tab
Make sure External disks is selected. -
Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I recently downloaded a bunch of songs and ringtones to my iPhone 4 and when I synced my phone to my computer to back up the files and to charge the phones the ringtones and songs were gone. They disappeared from my phone and from my iTunes as well. I checked my my iTunes for downloadable items and there was nothing there. I went onto iTunes and tried to download the same things that I had previously and when I did it said I had already downloaded them? iTunes only gave me the option to purchase the music and ringtones again. Does this happen often or is there something wrong with the software on my iPhone?
Hi,
Did you have the music in your iTunes library on your computer when you signed up for match? How did you transfer the music from you iPhone to your computer? Do you have a back up.
Jim
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