I purchases photoshop elements but can't download

i purchased elements but i can not download and it asks me to buy again

Please post Photoshop Elements related queries over at
http://forums.adobe.com/community/photoshop_elements
You may want to provide more information about the problem and your set-up.

Similar Messages

  • I purchased Photoshop Elements but I cannot download the software.

    I purchased Photoshop Elements but I cannot download the software.

    What happens when you try? Have you tried from this page?
    Download Photoshop Elements products | 13, 12, 11, 10

  • Trying to download a trial of Photoshop Elements but can't download Air

    My husband has suggested getting a better photo editing software and I saw Photoshop Elements and thought about buying it.  I see that you are able to download a trial version but I don't have AIR.   When I go to download it it just keeps opening up windows to agree with the download.   YEAH It is very frustrating.   

    here's help with adobe air: http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html

  • Hi, I just purchased Photoshop Elements, but when I went to install it says my Windows XP does not support....HELP!

    I purchased Photoshop Elements but it won't download because I have Windows XP. Yes, I know I should have checked that first, but what do I do now???? Is there an older version available that will work for my system, or can I get a refund? Help please!

    http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Purchased photoshop elements 11, worked after downloading but will not open now.

    I purchased photoshop elements 11and it worked after the intial download, however when I click on the icon now nothing happens.

    What OS you are on?
    If it is Windows then please ensure there is no PhotoshopElements process running in the background.
    Launch Task Manager > Processes tab and stop if there is any process running for Photoshop Elements.
    Restart the application again.

  • My laptop's been stolen; I have serial number of my Photoshop Elements but can't remember which version; I now have Wondows 8.1. How do I know which version to redownload and install?

    Sorry...title says it all. I had a Photoshop Elements 3.0 on disk and have subsequently downloaded updates and was running an updated version on my stolen laptop with Windows 7.
    MyAccount shows my Photoshop serial number but not the version number which I have forgotten. I assume I can now redownload the version I had - updated to work on Windows 8.1 but don't know which version to download.

    Contact Customer Support by chat or by phone and they should be able to look into your purchase history.  You might even find it yourself if you poke around different links in your account.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/
    Support should be able to deactivate the software for your stolen laptop as well.

  • I have a purchased Photoshop CD, but can I just install the product online using my CD serial #?

    I have purchased the Adobe Photoshop and Premiere Elements installation CD for someone else. Their CD drive is broken. Can hey install it on their computer online using the serial number??

    Which version?
    Elements 12 trial version can be downloaded from the Adobe website
    http://www.adobe.com/go/tryphotoshop_elements
    http://www.adobe.com/go/trypremiere_elements
    Enter your serial number to license it.
    Earlier versions can be downloaded from http://prodesigntools.com/tag/ddl

  • Shop purchased photoshop elements 13 will not download to my iMac using the redemption codes.

    Hi
    I purchased this at a store called Harvey Norman here in Western Australia and after going through all the redemption code and serial number panels when I hit the down load button nothing happens.
    Although the panel with the download button tells me I have been successfully the system it will not download to my iMac. Any ideas anyone? Incidently all Adobe help panels and contacts do not respond
    or are completely opaque.

    Hi photography24,
    Please click on the download now button on the link below.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=uk&wcmmode=disa bled
    If you are facing problem with Download assistant refer:  Troubleshoot Adobe Download Assistant
    To troubleshoot install refer: Troubleshoot installation | Photoshop Elements, Premiere Elements | Mac OS
    Thanks,
    Atul Saini

  • I lost my photoshop elements 9,Can I download  new???????

    iI misplaced my photoshop elements 9 cd, which Ihave installed on my desktop, I would like to install it on my laptop but am unable to locate the cd, is it possible to download a copy to my laptop? I have the ser. # of the cd,my customer ID is #< redacted >

    Servers are slow so you will need patience when downloading:
    http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml

  • I have misplaced my disc1 of photoshop elements 10, can I download it from here if i still have my serial number?

    I have my serial number and my other 2 disc. Please let me know if I can download this first disc anywhere?

    Download Photoshop Elements products | 12, 11, 10

  • Purchased an album but can't download

    I purchased a album and the ITunes Store took the money off my card but I can't download it unless I by it again it's not in my purcheses or download history

    Hello Dark_sider,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Have a nice day,
    Mario

  • I accidentally deleted my Photoshop Elements. Can I download it?

    I've definitely paid for it and am hoping Adobe has a record of my having bought it.
    Stew

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Purchased PS+LR, but can't download LR

    My LR free trial will be expired tomorrow so i bought PS LR plan. Already installed Creative Cloud and it automatically downloaded PS as it says. Already installed PS. But no LR App to download in Creative Cloud. Tried to download LR from link in Adobe web page but it doesn't launch.   Please help. Very new to Adobe here.   Thank you very much.Purch

    Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.4
    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.4

  • I purchased a ringtone but can't download to new iPhone or find it in my records but I have receipt number

    Item     Artist     Type     Unit Price
    Firework - Ringtone
    Report a Problem      Katy Perry      Ringtone     $1.29
    Order Total:     $1.29
    Please retain for your records
    Please See Below For Terms And Conditions Pertaining To This Order.
    Apple Inc.
    You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
    Answers to frequently asked questions regarding the iTunes Store can be found at http://www.app

    John
    Many Thanks; I did finally manage to run into it on the website, but this is link is much better.
    Happy Thanksgiving.
    John Rupley

  • We've purchaged Adobe Elements but can't download Software and license.

    Order Number:
    138982312
    End User Purchase Order:
    201407694
    Reseller Purchase Order:
    140004136EB
    End User Organization:
    GRONTMIJ BUSINESS SERVICES B.V.
    Deploy-To Contact & Location:
    SOFTWARE TEAM
    GRONTMIJ NEDERLAND BV J VAN RIJN
    HOLLE BILT 22
    3732 HM,DE BILT
    NL
    Agreement Number:
    4400355081
      Enduser ID 51542395 Grontmij Nederland B.V.
    Adobe Premiere Elements 13

    here's help with adobe air: http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html

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