I pushed the power button and now the screen won't light up and the keyboard lights a on
Have have purchased a MacBook Air 13" and as I went to go turn the volume up, I pushed the power button instead, now the display is black and the keyboard lights are still on! I don't no what to do plez help
In OS X Mavericks behavior of the power button changed.
Power button /sleep function
http://support.apple.com/kb/HT5869
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best.
Similar Messages
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Again,
My macbook pro just frooze while on-line. I got the rainbow wheel spinnin and it wouldn't stop I tried to do a force quit and I was unable to do that. So I held down the power button. Now when I try to restart it I can't get by the while page with the apple symbol on it. All I have is the grey circle spinning continuosly like it is working. I tried a command S when I started it back up and checked the HD and rebooted, still can't get by the startup page. Any suggestions?I'm having the same problem. I started an automatic upgrade that then got "stuck" for hours. I did a hard shut down and now all I get when I try to reboot is the spinning wheel. I haven't done a backup in 3 months and can't afford to lose everything in a reinstall. Any suggestions?
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ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please
Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
If you can't update or restore your iOS device -
I can't turn on my Mac Book Pro. If I press the power button will beep 3 times (won't turn on) stop and beep 3 times again. What can I do?
Three beeps at startup almost always indicate bad RAM. You probably need to get your RAM replaced. Bring it in to Apple for a definitive diagnosis if you are unable to run the Apple HardwareTest
Using Apple Hardware Test - Support - Apple -
iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?
Greetings bruce0bruce,
It seems your device is not functioning, and the Sleep/Wake button isn't working as well. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
Okay so i was updating someone picture in my contacts it kept loading for a long time so i held the home button and the power button it slowly went black like it faded out and went black i tried everything i dont even know what wrong i been had a crack on my phone and like i can see thats its light so like what do i do cause i tried plugging it into the computer and stuff and the computer dosent even bring up the logo which means the computer dosent reconize that my iphone is plugged in i had this problem before except it went white pleaase help
Hi supreme_babes,
If the display on your iPhone is black or isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
I did the iOS 7 seconds update and now my screen is just a plug and iTunes logo. I don't have a computer anymore just iPad. What do I do
Hello,
My suggestion would be to do the following:
-Press and hold the power button and home button for the time needed until the screen turns black and the apple logo reappears.
If that does not work, call the nearest Apple store and ask for assistance.
Hope this helps,
TechnologyGuy -
my iOS6.0.1 software update was interrupted and now my phone won't switch on and it's permanently stuck on the start up apple. help please?
Connect and select iPhone in computer iTunes, in Summary page click Check for Update button.
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Help! Just did the Update (ML 10.8.4) after receiving a new HD since mine crashed last week and the shop didn't update it back to Mavricks which I had previously done...and now my Mac won't let me past the log in screen even with correct password entered. It just spins like I'm logging in and then goes back to the user log in screen. I did the process where I restarted and pressed control S and created a new user and password, but once created same issue and can't get passed that screen.
Super frustrated and any help is appreciated!I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
Today I discovered a new treasure of doggie poop in Lion. No Save As......
I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
I am starting to believe that Apple is Satan. -
I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.
Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
if that doesn't work, try recovery mode.
http://support.apple.com/kb/ht4097 -
I am having a recurring proble with my screen suddenly enalrging to the point where it is unusable. The power button is also not working. When I try to shut off the phone to restart it, I cannot swipe across the top to power off vbecause the screen is so big and unresponsive. Can someone help me with this problem?
Double tap the screen with three fingers to switch off zoom, then go to setting and disable it to make sure you don't switch it on again by accident.
http://support.apple.com/manuals/ -
After I dropped my Iphone 4s my back glass broke and now the screen won't turn on neither respond to touch but i can hear incoming calls and notifications. I tried pluggin to computer/other power sources and also tried pushing the home and power button together for about 20 seconds
It's broken due to neglect, namely being dropped. Replace it.
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Help please
Reinstall OS X using one of the following. The first is for Snow Leopard and the later for Lion/Mountain Lion.
Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
My iPod was plugged in over night. When I woke up in the morning it had a black screen and wouldn't turn on at all. Also it doesn't say that its charging when it's plugged in and when plugged into the computer nothing comes up like it did before.
Reset it by holding the on/off and home buttons at the same time until you see the Apple logo (ignore the off slider if it appears first), then release. You won't lose any data by doing this.
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I updated my phone with the new iOS 7.0.2 and now it won't turn on. The screen says to connect to itunes and so I have. I have gone through the recovery mode and everything but a message saying the recovery was corrupted keeps popping up. I am scared this new update crashed my phone. Please Help!
Hi there briana_webb82,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
I updated my iPad and now copy/paste won't work anymore and I need it for an important email,Help!
Hello,since I updated my iPad air with the IOS 8.3 update, it is impossible to copy and paste anything anymore,I'd like to know if this is normal and will pass or if this has a solution,if it does I would like to know what I should do to make it work again.
thank you.Greetings gracielikesbands,
Welcome to the Apple Support Communities!
I understand that after updating to the most resent version of iOS, you are unable to copy and paste on your iPad as described in the attached iPad User Guide (page 30).
https://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
To begin troubleshooting, I would suggest resetting your using the instructions located in the attached article.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
If the issue continues after resetting, please let me know what happens when you try to select text as described in the User Guide.
Cheers,
Joe
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