I put a 30$ Itunes gift card on my account but it won't let me use it
Everytime I try to buy something it wants a credit card but I'm only 16 and I don't have one
Is ths the first time that you've tried to download something from the iTunes store, and if it is how did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If it doesn't then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
-
I have money from iTunes gift cards on my account but It won't let me purchase from the app store
I have over 200 dollars on my Itunes account in gift cards and when I try to buy logic pro x it keeps getting me to update my billing information. I select "None" as I do not have a credit card, and then it tells my my purchase could not be completed. I have more than enough to purchase Logic Pro X on my Itunes account. Help?
Problem solved itself.
-
I've been trying for days hoping the problem would just go away. No success yet.
Are these for purchasing a gift?
-
I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info
Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card's details after entering them.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054 -
so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?
This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs? -
Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off
If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160) -
Gift card bought in different country.. won't let me use
I bought my gift card in Canada. Now I live in the USA.. when I type in the Gift card code, it won't let me use it. It says I need to verify it in a Candian frontstore, or something like that. What should I do? I can't go back to Canada if that's what it means. How do I use my gift card? Thanks!
You can't redeem or spend it outside of Canada.
(80098) -
Why did my $15 itunes gc only credit my account for $10?
It could also be your balance you saw previously was not properly refreshed.
-
I see have $30.00 of gift cards on my account but I am not able to use it
Hi I feel like I idiot but I cant figure this out.
When I go to purchase songs the site wont let me use the #30.00 in gift cards I uploaded.
I see that I hve $30.00 next to my name
Itunes automated system says I have funds and I can use those but when I click to pay NOTHING happens.
I just keep getting kicked back to the pay section where I am told I do not have a valid credit card associted with paypalAre these for purchasing a gift?
-
i just purchased songs.it got charged to my credit card before i put in my itunes gift card #. i wanted the purchase on my gift card
You do not have to remove anything in order to use your balance.
It will use the balance first. -
When you put in a itunes gift card, do you pay for the songs on your credit card too?
When you put in a itunes gift card, do you pay for the songs on your credit card too?
1. When you pay for that song but send it to someone else's iTunes account instead of your own.
2. See above.
(58220) -
Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/ -
How do I transfer an Itunes gift card from one account to another ? I do not remember my password or know my security questions.
You can't do it yourself. If you've just redeemed it and not spent any of it then you could try contacting iTunes Support and see if they can move it the other account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
I recently added a itunes gift card to my account and now it wants me to reenter my credit card info and when i do it says credit card declined?
I think I had a similar problem the other day. I purchased an app with a cc that had been canceled by my bank with out me knowing it had been. Once I realized the cc was no longet active I added an itunes giftcard thinking that would allow me to purchase items. Well everytime I tried to ourchase somrthing with the new gift card it kept telling me that I had no funds. So someone in the apple store told me that until the app purchase with the old expired cc cleared on that cc then i would not be able to use any other form of payment. So I had to call my bank and asked them to reactivate my old cc for a couple seconds while I repurchased the app with my bank on the phone. Once that purchae cleared then it allowed me to use apple gift cards. Sorry for long answer but I think this might help you.
Maybe you are looking for
-
Connecting Powerbook to External LCD Monitor
The D-BUS port on the external LCD monitor is a female port, so is the VGA port of the DVI Adapter, How can I connect these 2 if both are female ports, what do I need???
-
Hello - I have been discovering a problem on some of our servers on which lines containing cfdump just stop working. They do not result in a ColdFusion error, but an error gets logged to exception.log. This is a bit frightening because normal CF tr
-
Multiple Selection on secondary screen (LR2)
When I select photos in grid view on my secondary screen, only the first photo in the selection is acted upon when I perform an action. If I perform the same action in grid view on the primary screen, everything performs normally. Anyone else have th
-
App Updater Crashes on MacOS with Air 3.9
We just released a new version of our desktop Air app, nothing different with any of the configuration files except for a higher version number. One of our Mac users (10.8.5) who had already updated to Air 3.9 sees the auto updater dialog and it appe
-
Any help here? The ebooks work fine on the computer, so it's not the download itself that's the problem.