I put and itunes card on my acount and now still cant download my pre oder
i have put money on my account for itunes and i still cant download my pre oder items what do i do
Contact iTunes:
Apple - Support - iTunes - Contact Us
Similar Messages
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This is the second time I have had a problem with my account. I am extremely frustrated with it. A while ago I was not able to purchase anything including free apps. At that time I had an outstanding balance. Which had been from using a visa card on my account. I was then told to purchase iTunes cards which would be able to pay it. It then automatically took of the money for the balance that it needed. So I thought okay problem solved. Then for about a month or two I was able to buy music and apps. Now on April 8th, 2012 I am not able to buy anything again after I put a 15 dollar iTunes card on it. It is saying that my account had been opened on another device/ computer. But I use my computer for my account too.
Contact iTunes:
Apple - Support - iTunes - Contact Us -
I dint put a creadit card on my acount someone else did i dont want it there
i wanted to use my acount for free apps but my freind put a creadit card on my acount and i dont want it there how do u take it off . and i put a gift card on my acount and cant use it
From the iTunes menu bar click Store > Sign In
Click None in the Account Information window. -
i'm trying to activate an itunes card on my ipod and although i'm putting my password in, it's still asking me to answer my security questions. I forget them, any suggestions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I am trying to add an itunes card to my ipod and it keeps asking me to sign in. i sign in and it keeps popping up the same thing for me to sign in. i need help please.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings -
We have two Iphone 4s with different accounts, what would we need to do to share music from and Itune card if one of us purchased and the other did not?
Put all of the music on the computer(s) to which you sync, then sync to your idevices
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HT204088 how do i get free apps without putting in itunes card, or credit card
wondering how i can get free apps without putting in itunes card or credit card, wont let me do this....
Is it a new account ? If it is then unless you use the instructions on this page when creating a new account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store - you should be able to remove your card's details after entering them.
If you don't have a credit card then you will need to create a new account, and this time use the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. by tapping on it in Settings > iTunes & App Store on your phone and logging into it, via the Store > View Account menu option on your computer's iTunes, or via http://appleid.apple.com
Creating an account with 'none' as the payment method :
computer's iTunes : https://discussions.apple.com/message/24321860
iPhone :https://discussions.apple.com/message/24700173 -
Put in my iTunes card. Bought 3 songs now I can't find them on my iPad. They are not with all my old songs I bought?
Hello Mchvaughan,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
If they are not hidden they may have been purchased on a different apple id.
Best of luck,
Mario -
My iTunes card won't redeem and when I try to it comes up with this "The gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes Store costumer support for assistance" can anyone help me?
Is the store that you bought the card from nearby so that you can try going back and asking if they can activate the card properly ? If it's not, or if they can't/won't activate, then you will need to do as the message says and contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
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I had a USA itunes card in my account and now I have shifted to the UK, I would like to shift my account and change my itunes store to the UK based store but cant do it as itunes card has got some credit left about $1.30. Please help.
You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I recently purchased an iPad camera connection kit hoping to directly download pictures from my camera to my iPad. When I put my memory card into the adapter and plug it in to my iPad nothing happens. My camera is a Sony Cybershot and the memory card is a Sony memory stick PRO duo 512 mb. I don't think I am doing anything incorrect. Is my camera/memory card incompatible with this adapter?
The Camera Connection Kit works with SD cards, not Memory Sticks.
Maybe you can find an MS to SD adapter, or use the USB connection with the USB cable that came with the camera. -
I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.
what did itunes say when you contacted them?
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Hello, I bought an itunes card since long time and i just try to use it today but massege was written that this card allready redeem plz i need a help
If the card is still usable then sell it on eBay i buy us itunes card all the time from eBay,
There is no way to make it work in the OZ Itunes store -
TS1292 I got an iTunes card as a gift and it says it was not activated what do I do
What do I do if I received an iTune card as a gift and when I try to redeem card it says not activated
Normally you would go back to the store from which the card was purchased and get them to handle the problem, but since this was a gift, that's probably not possible. Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. You'll want to include the serial number of the card; see:
http://support.apple.com/kb/TS1292
Regards. -
Is iTunes card in the US and Philippines same?
Is iTunes card in the US and Philippines same?
Sorry dosaxl,
I thought that link would provide both....my bad. Here are two links that may help:
Send iTunes Gifts - Apple Support (this one appears to allow you to gift amounts to people electronically)
http://www.apple.com/asia/support/itunes/cards-codes/ (this is the iTunes Asia support page which may provide you with additional info)
I hope this helps! Sorry I sent you the Apple Store link before
Cheers,
GB
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