I put in the redemption code on the insert card and computer says it is wrong. I know I have copied it correctly.

I put in the redemption code on the insert-card but am told that it is wrong. What do I do?? I know I put the code in correctly.
Thanks
Anitra Gordon

start here, Redemption Code Help
if that doesn't help you solve the problem, contact adobe support
https://helpx.adobe.com/contact.html

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I am trying to install Lightroom 5 with a software download card. I get as far as entering the redemption code, receiving the serial number, then when I click download, nothing happens...

I am trying to install Lightroom 5 with a software download card. I get as far as entering the redemption code, receiving the serial number, then when I click download, nothing happens... Now what?

Adobe - Lightroom : For Windows
Adobe - Lightroom : For Macintosh
Mylenium

I have signed on and followed the instructions provided to get my serial number using the redemption code in the box I bought at a retailer. I am never given a screen where I can enter that code.

I have followed the instructions provided on the Adobe.com/go/getserial site several times. I have created an Adobe account and have signed in. I have found the redemption code in the box I bought at Staples or Best Buy (don't remember which or maybe it was at Apple). I am never given a screen on which I can enter that code to get my serial number. What am I doing wrong?

John, let me explain. I recently purchased Adobe Premier Elements from
Staple or Best Buy. When I tried to install it, I was told that I needed
to go to an Adobe web site to get a serial number. There was a piece of
paper in the box that I had purchased that contained a redemption code. As
I went through the process on the Adobe site, I was told that I would be
shown a screen on which I would list that redemption code. Once I had
entered that code, I would be given the serial number required to finish
the installation of the Premier Elements code on my Mac desktop. I went
through the process several times and was never given a screen on which I
could enter the redemption code so I am unable to complete the installation
because I have no serial number.
Please let me hear from you. I spent over $120 for the code and will take
it back to the retailer if I cannot finish the install. This should not be
this hard.
Rusty Edmister
On Sun, Jul 13, 2014 at 6:23 PM, John T Smith <[email protected]>

I'm only able to input the numbers of the redemption code not the letters. how to fix

I'm only able to input the numbers of the redemption code not the letters. how to fix

Are you sure you are using the Redemption code and not the serial number? See if this page helps:
<Find your serial number quickly>
If it is really a redemption code then you need to redeem it for a proper serial number. See if this helps:
<Redemption Code Help>
Good luck.

I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that so how do i fix this?

I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that how can i fix this?

Try temporarily disabling your firewall and antivirus.

I cant send texts to a lot of numbers since i have bought the iphone5. Service Provided is airtel and they say nothing is wrong at their end. Plz help

I cant send texts to a lot of numbers since i have bought the iphone5.
Service Provided is airtel and they say nothing is wrong at their end.
I did not face any problems with my earlier phone. The numbers that I can send texts to, the msgs are always delivered to them.
And the to the numbers that I cannot send texts, they always fail and give me this "Message Send Failure".
Plz help

Well i'll try calling em again but i dont think they will take the ownership and they never get annoyed coz evrytm its a new person..lol. Thnx for your help though.
And restoring might not help coz this has been the case since Day 1 of iphone 5.
Thanks again

Redemption code from the photoshop elements 12 box insert doesn't work

Just bought PS Elements 12 at BestBuy. The redemption code specified at insert doesn't work. What should I do know? Help...

Hi,
You can try:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Serial number, Redemption, and Product codes | Student & Teacher Editions

My computer died and I have the redemption code but it's already in use on the old computer. I need somehow change my CC to the new computer. Right now it's asking for a serial number but I am already a member...

I need to somehow transfer my CC over to a new computer. Right now it says the redemption code has already been activated and yes that is for the old computer. I bought a new one and I need it to be moved over to this one. How can I do this?

Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Creative Cloud Learn & Support
http://helpx.adobe.com/creative-cloud.html

I BOUGHT LIGHTROOM 5 IN LAREDO TX AND I TRIED TO GET IN MONTERREY MEXICO THE SERIAL NUMBER WITH THE REDEMPTION CODE BUT APPEARS AN ERROR. MY PC IS WINDOWS 8. COULD SOMEBODY HELP ME?

I BOUGHT LIGHTROOM 5 IN BEST BUY LAREDO TX AND I TRIED TO GET IN MONTERREY MEXICO THE SERIAL NUMER WITH THE REDEMPTION CODE FROM THE BOX, BUT APPEARS AN ERROR. MY PC IS WINDOWS 8, COULD SOMEBODY HELP ME??

I don't know that you can purchase Adobe software in the US for installing and using outside of the US.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have photoshop elements 10 recently bought via e bay. When I enter the redemption code, it tells me it is not active. What can I do please?

As above, when I enter the redemption code on the box containing my copy of photoshop elemets 10, I am informed it is "not active". I have contacted the vendor who says he has not had the problem before but so far has not helped me. How do I get a serial number so that I can download the programme from my CDs? The plastic over the redemption code on the box looked Ok and not touched. Help. Ian <Removed by Moderator>

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I cannot retrice serial number with the redemption code

Ienter the redemption code at the adbobe website and it wont move forward with the serial number

make sure you're using the correct code and following the correct steps, http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct
and if so, contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

I am having trouble redeeming my iTunes card on the App Store. It always times out when I enter the code. But when I try to enter the redeem code in the iTunes Store, an error code comes up (5002) What does that mean?

I am having trouble redeeming my iTunes card on the Mac App Store....A message comes up and says, "your session has expired. Try again." I try again and it's the same message. I also tried to enter the redemption code on the iTunes Store and the same message comes up or it says, "Error 5002" I need help....I feel like I wasted my money. and I need a program for school.

Clic here: iTunes: Advanced iTunes Store troubleshooting
Then click: Expand All Sections
Then scroll down to error 5002.

I don't see the download button after I put in my redemption code.

I have been trying to download photoshop after purchasing it at Best Buy. I don't have a disk drive. I put in my redemption code, but I don't see any download button.

What do you see instead of update on the apps you are concerned about?
When updating to iOS 7 auto update for apps will be turned on. When an app has an update available your iPad will download and install the update with no input from you. Apps that have been updated by this automatic process but which have not yet been opened will show a blue dot before their name.
A record of updated apps is kept for your convenience. You can see this record by using the App Store app and select Updates, the right most choice in the bottom row.

Redemption code help that you keep sending everyone to is NOT HELPING. It just tells you to put in the redemption code. IF I HAD THE CODE I WOULD HAVE PUT IT IN!! How do I find the code?

Redemption code help that you keep sending everyone to is NOT HELPING. It just tells you to put in the redemption code. IF I HAD THE CODE I WOULD HAVE PUT IT IN!! How do I find the code?

Version 5.5 was/is not part of the Cloud, so you could not have subscribed to that version
You install version 5.5 on a 2nd computer exactly the same way you did the 1st time... put the disc in the drive and enter your serial number when asked
Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

IM PUTTING IN THE REDEMPTION CODE AND ITS TELLING TO CONTACT CUSTOMER SERVICE THAT MY CODE WASNT ACTIVATED

IM PUTTING IN THE REDEMPTION CODE AND ITS TELLING TO CONTACT CUSTOMER SERVICE THAT MY CODE WASNT ACTIVATED

Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for a free app. You can however create a new account w/o a CC:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

I put in the redemption code on the insert card and computer says it is wrong. I know I have copied it correctly.

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