I put iPod on "songs, shuffle" but the shuffle isn't random! Same artist repeats often, same songs repeat before other songs are played. With over 2000 songs on the iPod, I shouldn't be getting repeats very often. Anybody else?

Shuffle is not perfect. What you are experiencing is normal.

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HT1923 I am using windows 7 and have upgraded itunes to 11. Now when I open my music library in itunes and click on a song it says "original file could not be found" Over 2000 songs come up this way and locate does not seem to work. Before the upgrade all

With Windows 7 I upgraded itunes to 11. Now in my itunes library, when I click on a song "original file could not be found" comes up. This happens with over 2000 songs, but it seems to be ones I recorded from cd's. Locate does not seem to work. Has anyone else had this problem?

Highlight a song that is supposedly missing, press CTRL+I to Get Info, say no when asked to locate the file, then look at the summary tab. Where does iTunes "think" the file should be? Where is it really? You may need to give a configuration file a minor tweak.
tt2

In my iPad the following apps are getting crashed very often, chrome, You Tube, gmail, google search. Please let me know how to fix it

In my iPad the following apps are getting crashed very often, chrome, You Tube, gmail, google search. Please let me know how to fix it

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
 Cheers, Tom

I had an iTunes account on an old computer with over 300 songs and I now have a MacBook Pro and when i signed into iTunes all the songs I had before were gone. How can I get my old songs back?

I had an iTunes account on an old computer with over 300 songs then when I updated my computer to the MacBook Pro it deleted all my songs when I signed into iTunes. Is there a way I can get those songs back?

Did you put the songs on the new computer?
You should copy everything from your old computer or your backup copy of your old computer to your new one.

My MacBook Pro gets very slow while doing work like watching movies and using net .. video gets lag very often

My MacBook Pro gets very slow while doing work like watching movies and using net .. video gets lag very often and while surffing on net it gets very slow ...

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

InDesign getting hanged very often

Hello All,
We recently upgraded our license from CS4 to CS5.5 and found that InDesign is getting hanged very often during find & replace, loading XML files, etc. Actually we faced like this issue in CS3, and when we upgraded to CS4, this issue was found resolved. But now again facing the same hanging issue, can anyone of you facing this issue or let me know how we rectify this issue?
Please respond at the earliest, since we are planning to upgrade many licenses.
Thanks,
Praveen

We don't have enough information to say with any reliability.
To know, you would need to see the stack trace associated with the process.
Under XP, that is easy. Under Windows 7, it is hard. You can try installing DRWTSN32 from an XP system, or you can try installing WinDBG. Both of these are not turnkey solutions that work easily, and if you get stuck, there is only very limited help. Try finding a Windows systems programmer to help you.
But yes, it is most *likely* (I would say 14 times out of 15) that this is InDesign's fault.

Transport queue gets closed very often

We found out transport queue gets closed very often on QAS system. We open it.
However what is the reason. Could it be because of an job is sheduled to import every 15 minutes. or is it something wrong

Hello Jan,
Yes, its expected behavior because when import runs, TMS lock the import queue for avoiding incosistency.
As long as the import is running or is scheduled, you see this status is displayed in the Import Overview with either This graphic is explained in the accompanying text or This graphic is explained in the accompanying text. After the import, the import queue is opened again automatically by the transport control program.
http://help.sap.com/saphelp_nw04/helpdata/en/c6/ea253715dfb808e10000009b38f889/frameset.htm
Regards,
Debasis.

Hi, my name is Molly and my iPod has a backlight but it won't turn on, it's a fourth generation if that helps. I have looked in settings for anything about the backlight but there is nothing please help as I cannot find anything

Hi, my name is Molly and my iPod has a backlight but it won't turn on, it's a fourth generation if that helps. I have looked in settings for anything about the backlight but there is nothing please help as I cannot find anything

Go to Settings>Brightness and make sure it is maxed out.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1212 It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?

It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?

As the linked articl says, place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I used to have over 2000 songs in my itunes library, now there are only a few and I cannot find the others.

I used to have over 2000 songs in my itunes library, now there are only a few and I cannot find the others.

See this post.
tt2

Just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing

just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas

Hello cf-design,
You may need to delete, then redownload the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you're still unable to watch the movie, please report the issue to the folks in the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

HT1692 My kids were playing with my phone and now the majority of my contacts no longer show up in my contact listing. However, if I hit Siri and say call Mom and Dad home it will call, but it still doesn't show up in my contacts. How can I add back?

My Kids were playing with my phone and now the majority of my contacts don't show up. If I use Siri, my phone will find and call the number even though it is not showing in my contact list. How do I restore my contacts?

Call mum and dad are in the contact of yourself.
You have to manually add it back or if you have contacts in your computer addressbook, you can sync them back.

Syncing my new 16 gig with my 2000 song library has been syncing for 24 hrs. is that normal? frustrated.

slow syncing mt new 16 gig nano with my 2000 song library. it been running for 24 hrs and still not finished...is that normal?
Frustrated and tried to restart the sync twice with the same results. help.

He has a windows 7 computer.. i cant imagine its "too much of a load" for the computer to handle.
But aside from that - thats WAYYY too long. I can sync 10,000 songs in under an hour.
Try restarting your computer, maybe even your ipod. It sounds stupid, but something like that sometimes fixes things .
Good luck!

I recently upgraded to Lion, and immediately started having consistent problems with Open Office 12 (would hang, and need a Force quit to recover). Has anybody else seen these problems? Any solutions other than going back to Snow Leopard? (I did).

I recently upgraded to Lion, and immediately started having consistent problems with Open Office 12 (would hang, and need a Force quit to recover). Has anybody else seen these problems? Any solutions other than going back to Snow Leopard? (I did). But I'd like to use iCloud with iPad.

Hi Pete. The repair of disk permissions can help resolve any application crashing or misbehaving.
As for Lion and the two camps, I think that is a reasonable observation. In my office we have about a dozen Mac's and about one third of those Mac's had problems after updating from 10.6 to 10.7. The main problem for these Mac's was a loss of wifi stability. But for the other two-thirds, Lion was a smooth transition.
Personally, my Lion experience was fine. But I did get a new i7 MacBook Pro with Lion already installed and only had to migrate my user data from a 10.6.8 TM backup.
So I think that is a key for Lion's operational success. A clean install of Lion on a new Mac would not cause too many operational issues. But an installation, or more correctly, an update to Lion from SL increased the chances of failure for some users - especially when old software & plugins resided on the Mac. And I would say that they were the people that you saw at the Apple store.
As for the "latest release of Lion fixed my problems" statement, my experience with these and other forums is that people mostly only go there to complain about the problems they are having. If they are having no problems then they either keep it to themselves or they try to help the users who are experiencing trouble...

When I receive and answer e-mail, the correspondence is usually "nested" with the original message, and the number of replies, etc. are indicated with a number next to the original message. How can I change the mail settings so that every reply is listed

When I receive and answer e-mail, the correspondence is usually "nested" "behind" the original message, and the number of replies, etc. are indicated with a number next to the original message in the inbox. How can I change the mail settings so that every reply is listed individually in the inbox instead of having them "stacked" behind the original message. I'm afraid I might accidentially overlook messages the way they are handled now.

Somebody here will correct me if I'm wrong, but what you have to do is go into Settings, Mail/Contacts/Calendars and under Mail, turn off "Organize by Thread". I think that will make each message show individually.

I put iPod on "songs, shuffle" but the shuffle isn't random! Same artist repeats often, same songs repeat before other songs are played. With over 2000 songs on the iPod, I shouldn't be getting repeats very often. Anybody else?

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