I put some photos in the itouch and when I updated it, I lost all my photos... What can I do? Please... I need it!!, I put some photos in the itouch and when I updated it, I lost all my photos... What can I do? Please... I need it!!
I put some photos in the itouch and when I updated it, I lost all my photos... What can I do? Please... I need it!!, I put some photos in the itouch and when I updated it, I lost all my photos... What can I do? Please... I need it!!
You can only import photos from the camera roll into the computer. Is that the album that you are seeing?
Any albums that you create on the device itself (the iPad that is) cannot be transferred to your computer. iPad created albums do not contain copies of your photos but merely pointers to those photos so they do not actually exist in those albums.
Similar Messages
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In the past, when I updated iTunes, some items would be 'lost'. I quit updating, still running 10.6. I do keep my files on an external hard drive, which I plug in before starting iTunes. If I leave the drive off, and update, would that keep me from losing any files? Also, does anyone know how to search the iTunes store by price? I'm particularly interested in movies and audiobooks... Thanks
iTunes does not have provision for automatically storing one kind of media on a separate drive, so you have some basic decisions to make first. Do you want these movies to still appear in your iTunes library, or are you content with browsing filenames on a drive in Finder when you want to look for one? The second's the easiest thing because then you don't have to have an external drive permanently turned on and attached to your computer (wired or wireless). To do that you literelly only need to drag your movies folder to an archive drive and delete movies from iTunes. To watch them again you can add it back to iTunes while holding down the option key so the movie is used from its location on the external drive.
There's ways to move the movies to an external drive while keeping them in iTunes but the external drive iwll always have to be turned on and connected to the computer or you will see a bunch of broken link exclamation marks.
Realize what you are talking about is not "backup". Backup (which you should do) is putting a second or more copy of items on external drives for the day when your internal drive fails and everything on it is lost, inclduing all your home photos and perhaps things that have been pulled from the iTunes Store and can no longer be re-downloaded. -
i have lost my photos/videos when i imported from my ipad 2 to my new imac latest version OS X 10.8.4
and it's not reading the files. I have downloaded iMac library manager and can see them. when i go back into iphoto i'm getting the following message :
Do you want to switch the current iPhoto Library from “iPhoto Library.photolibrary” to “iPhoto Library.photolibrary” and relaunch iPhoto?
I don't know what to do - please help !!!!
can someone shed some light please ?So it appears you have only one library on the hard drive. Apply the two fixes below in order as needed to that library:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory. -
When I completed my last software update directly on my phone I didn't realise I would then be prompted to do and I-tunes update that would wipe my phone. There seemed to be no turning back so I lost some data and photos. I'm assuming these will be backed up to the cloud but have no idea how to retrieve them.
The explanation given on the support community is a bit complicated and beyond my capabilities! Julie MalkinIf you have an iCloud backup, restore it to your phone as explained here: https://support.apple.com/kb/ph12521. If you have a backup on your computer instead, restore it to your phone by connecting your phone to your computer, opening iTunes and going to File>Devices>Restore from Backup.
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When I updated my iPhone, I lost some of the songs I've bought - both on my phone and in iTunes on my Macbook. How do I get them back?
Okay... but then there's nothing there? It just says "There are no purchased movies to be downloaded" (roughly translated from Danish)...
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I have spent hours trying to get itunes working on my laptop.
The only functinoality I crave is to be able to get pictures off my iphone 5 (which has the latest ios installed.), as almost all other functinoality of itunes I find painful beyond belief. It has the worst ergonomics I think of any software I have ever used, which is bizarely at odds with the mobile decvices, which by and large work quite nicely (indeed, why I bought them!)
My laptop runs windows 7. It has all the latest microsoft updates installed (I am religious about this: it always has had.)
I have run itunes on this machine for some years, regularly updating when I am prompted to.
A few days back i was prompted to update to 11.1.4
It failed to install badly. whatever I try at some point during the install process the installer just hangs, or never terminates.
All communication between computer and iphone functionality has been lost.
Nothing eles on my machine is behaving oddly. slowly etc. it is only apple stuff that isn't working.
I googled and found a lot of recurring themes on apple forums:
So far I have tried:
uninstalling / reinstalling. (hangs during installation).
Restarting the machine between uninstall and reinstall.
Searching and removing any directories/ contents related to apple, after the uninstall, prior to machine reboot.
I have even used iobit uninstaller, as removing apple software as you know is almost impossible (ever tried disabbling the quicktime updater that runs at startup? it's like a virus !!)
I have removed all apple software incl quicktime.
I have tried the microsoft software installer fixit link often posted to.
i have tried unpacking the apple installation file, using the latest version of winrar, to try installing one at a time.
I have found the installation is very very very slow (it looks as though it hangs, but i leave it running in the background, after 15-20 minutes, the status starts advancing for example). so far I have managed to install the first few components up to applesoftware update,msi, and they seem to need to be run multiple times.
(this last one took about 40 minutes).
I have been very careful to install / uninstall the software components int eh "prescribed" order.
I have tried each step multiple times, rebooting the machine numerous times, cleaning temp folders (with ccleaner) etc.
I ave tried installing when my virus checker AVG is disabled.
(i have virus checked the machine with AVG and malware bytes, I have the latest microsft security essential updates installed.)
I ahve tried stopping apple services (as suggested in one of the apple forum posts).
As you can gather I'm seriously tearing my hair out.
I presume there is some kind of generic bug in this installer: as a friend had exactly the same problem on sunday night, with a different machine, running windows 7, and a couple of her colleagues at work has had the self same problem over the weekend, though none of them seem to have gone to the lengths I have yet !
I tried doing a system restore, but my machine seems to have lunched all previous system restore points, so I can't . Arrrrrgggg !
Is an older version of itunes available so i can install that instead ?
What should I do next ?
JonathanI have spent hours trying to get itunes working on my laptop.
The only functinoality I crave is to be able to get pictures off my iphone 5 (which has the latest ios installed.), as almost all other functinoality of itunes I find painful beyond belief. It has the worst ergonomics I think of any software I have ever used, which is bizarely at odds with the mobile decvices, which by and large work quite nicely (indeed, why I bought them!)
My laptop runs windows 7. It has all the latest microsoft updates installed (I am religious about this: it always has had.)
I have run itunes on this machine for some years, regularly updating when I am prompted to.
A few days back i was prompted to update to 11.1.4
It failed to install badly. whatever I try at some point during the install process the installer just hangs, or never terminates.
All communication between computer and iphone functionality has been lost.
Nothing eles on my machine is behaving oddly. slowly etc. it is only apple stuff that isn't working.
I googled and found a lot of recurring themes on apple forums:
So far I have tried:
uninstalling / reinstalling. (hangs during installation).
Restarting the machine between uninstall and reinstall.
Searching and removing any directories/ contents related to apple, after the uninstall, prior to machine reboot.
I have even used iobit uninstaller, as removing apple software as you know is almost impossible (ever tried disabbling the quicktime updater that runs at startup? it's like a virus !!)
I have removed all apple software incl quicktime.
I have tried the microsoft software installer fixit link often posted to.
i have tried unpacking the apple installation file, using the latest version of winrar, to try installing one at a time.
I have found the installation is very very very slow (it looks as though it hangs, but i leave it running in the background, after 15-20 minutes, the status starts advancing for example). so far I have managed to install the first few components up to applesoftware update,msi, and they seem to need to be run multiple times.
(this last one took about 40 minutes).
I have been very careful to install / uninstall the software components int eh "prescribed" order.
I have tried each step multiple times, rebooting the machine numerous times, cleaning temp folders (with ccleaner) etc.
I ave tried installing when my virus checker AVG is disabled.
(i have virus checked the machine with AVG and malware bytes, I have the latest microsft security essential updates installed.)
I ahve tried stopping apple services (as suggested in one of the apple forum posts).
As you can gather I'm seriously tearing my hair out.
I presume there is some kind of generic bug in this installer: as a friend had exactly the same problem on sunday night, with a different machine, running windows 7, and a couple of her colleagues at work has had the self same problem over the weekend, though none of them seem to have gone to the lengths I have yet !
I tried doing a system restore, but my machine seems to have lunched all previous system restore points, so I can't . Arrrrrgggg !
Is an older version of itunes available so i can install that instead ?
What should I do next ?
Jonathan -
Basically, I updated my iPod and everything had been deleted and I can't get my photos back. Before i updated it I backed my iPod and still nothing has worked. Can someone please help me as some of the photos were very important to me
If the photos were synced to the iPod them yuo MAY be able to get them from the updated iPod by:
via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
When you update or restore an iPod via iTunes if synced medial like apps, music or synced photos are not in the iTunes library or not on the computer they will bot be on the iPod after update/restore since the iPod backup that iTunes makes does not included synced media.
DId anything get restored from the backup you made? -
I accidentally dleted all my documents and emptyed the trash can. I can play my music on my iphone but not through my mac because it says it cant locate the file/original and my photos are on my computer but when i double click to open them they come up with an ! however some of the photos are on my iphone but just the ones i took using the camera function. Can i get this stuff back or it lost forever.....
At the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs. -
How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
I bought an Ipad 2 some years back and never hooked it up to my computer (somehow). I was now to update the Ios on it, but when doing that I lost all the music I bought in Itunes.
When trying to buy it back it states "you have already bought this item".. Is it any possibillity to get this music back? I've used quite a lot of money on all that music and it is no fuin having lost it.iOS: Device not recognized in iTunes for Windows
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i recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help
I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this. -
I updated to the new 5.0 and lost all of my photos and some of my apps. how can i get them back
lost my pictures and some apps with update. how can iget them back?
Sync with iTunes to recover these things.
Connect the iPad to your compter and launch iTunes. Select the iPad on the left side of iTunes and then click on the Apps tab. Go down through the list and select all of the apps that you want to put on the iPad. Do the same thing with the photos. Make sure that the headings - Sync Music and Sync Photos have been selected and then sync again.
If you have changed the configuration - you will have to click on Apply in the lower right corner of iTunes. -
When I try to update my iPod touch, a message saying there isn't enough space on my computer appears and all media on my iPod will be lost, should I proceed with the update?
My iTunes Library is on my computer, I have done a backup manually, and all of my music is on an external hard drive (as well as my iTunes library).Thanks a lot Recycle bin is empty, I will move some files from the C drive to an external hard drive, then do the update, and then move the files back. Any files you recommend not moving to the external hard drive at all?
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my ipod 5th gen crashed unexpectedly while i was using my facebook app and then i turned it off thinking it would restart and be alright but when i turned it on like ***?! some of the applications were gone and the setting and appstore and photos and camera are gone like everything that is on it already .. please help me
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I had a new phone and I clicked some pictures and then I restore my new phone with the old back up and I lost my new clicked photos...please help me how can I get back those photos?
You were already provided the answer. If you do not have a backup of the phone while the photos were on the phone, they are gone. When you restore your phone from an old backup, anything that has been saved to the phone since that backup is deleted. Sorry.
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