I read the article on how to remove Bing; however, it does not show up on my list of installed programs and it does not show up in the list of extenstions under "Tools" and "Addon" yet it is installed as an extention to the right of the addlress line.

I read the article on how to remove Bing; however, it does not show up on my list of installed programs and it does not show up in the list of extenstions under "Tools" and "Addon" yet it is installed as an extention to the right of the addlress line. It is not my home page. Help!!!

See also:
*https://support.mozilla.com/kb/Removing+the+Search+Helper+Extension+and+Bing+Bar
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Resetting_preferences

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Computer deletes installed programs at will, will not delete others, they return at the next log-in

Computer deletes installed programs at will, will not delete others, they return at the next log-in. Some programs or hardware continue to operate even though you can't locate the programs or files on the computer. Will not disable some features when asked to.

hello Ebenholmes, is this affecting your whole pc (in this case the problem is probably beyond the capabilities of the forum - you might have to install & setup your operating system from scratch again) - or is it only a problem within firefox? in the latter case please refer to [[How to fix preferences that won't save]], especially the part about the user.js file within your profile folder....

HT4913 When I go to Settings- Music and slide ITunes Match to Off, it still appears as On under ITunes and App Stores in the Settings menu. Once I turn this off, on returning to the Music menu under Settings, ITunes Match still shows as on. What to do?

When I go to Settings->Music and slide ITunes Match to Off, it still appears as On under ITunes and App Stores in the Settings menu. Once I turn this off, on returning to the Music menu under Settings, ITunes Match still shows as on. What to do?

I (though am not sure what happened) solved the problem. Under show all I had both videos and music selected as on. I turned off videos and ..hey presto..the slider reappeared.

I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number.

I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number. How do I resolved this Catch-22?

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I have 2 email addresses on the phone. How come only one accepts a alert tone. When I receive an email from 2nd email it does not notify me of its arrival. What am I doing wrong

I have 2 email addresses on the phone. How come only one accepts a alert tone. When I receive an email from 2nd email it does not notify me of its arrival. What am I doing wrong?

Each email account can have its own alert or notification settings.
Settings > Notifications > Mail > tap on each account and set the alerts you want.

I cannot find the sync options that has "add a device" on firefox, all I find is "syncronizing" under tools and when I click on it I get how to set up

''dupe of https://support.mozilla.org/en-US/questions/915557''
I cannot find the "sync options" on my firefox desk top. I can only find "Syncronise now" under tools. I am trying to find "add device" where is it

Sorry about that, it should work now: [http://support.mozilla.com/en-US/kb/How+to+sync+Firefox+settings+between+computers#browser=fx35 How to sync Firefox between computers]

I want to change an epub icon In Explorer , but I do not have the option under Tools and "New". Why?

My epub file does not have a good icon and I want to change it. I have been advised to: In Explorer choose "Folder options" under Tools, then "New". When You have it in that list click "Advanced to change the icon.................but I cannot find that option in tools. Why? Please advise me how to sort this out. Thank you, Nigel

This is a Firefox support forum, not a Windows forum. I'd suggest you try somewhere such as [http://www.bleepingcomputer.com/forums/forum56.html http://www.bleepingcomputer.com/forums/forum56.html]

This is so basic: How do you turn off Apple TV, or do you just exit by changing the Input back to regular TV? When I put Apple TV to sleep, I had to log in again, a very tedious process with that awful "announcer" for the hearing impaired (how to remove?)

This is so basic: How do you turn off Apple TV, or do you just exit by changing the Input back to regular TV? When I put Apple TV to sleep after I installed it, I had to log in again, a very tedious process with that awful "announcer" for the hearing impaired (and how to remove that?).

Welcome to the Apple Community.
The Apple TV will put itself to sleep. I'm not sure what you needed to log into again, but you shouldn't have to. Do you have a little more detail about what happens.

How to remove Bing from my computer

Every time I use my search engine (which is set to Google as the default) it takes me to Bing. How do I remove Bing?

You may have installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to download a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

TS4036 I purchased the iPhone 5 and did a backup to my 4S before I made the change and did a full reset on the 4S. How do I get everything that i backed up via iCloud on my new phone as it still ha not restored 2 weeks later?

I purchased the iPhone 5 and upgraded from the 4S. I backed up the 4S to iCloud before I did a full reset on the 4S. My iPhone 5 has still not restored to the backup from the 4S and it has been 2 weeks since the change. How do I get my iPhone 5 to sync to the backup I did on the 4S 2 weeks ago?

You would have to essentially start again.
Settings>General>Reset>Erase All Contents And Settings
This will take the handset right back to the original setup, where you will find an option to Restore From iCloud Backup.

How to remove Adobe photoshop DS3 extended from my computer so I can get new program?

I tried to load from my older disk adobe photoshop CS3 extended and it will not work. So I want to remove it and download a newer program. My Question: How do I delete or remove the old program. I have a Apple MACPro desktop with OSX10.9.4. I could get the new upgrade to OSX Yosemite (sorta wanted to wait to upgrade as it is a new program). Thank you for helping me,

The only connection that might apply to the music not syncing is that the iPod is not signed into the itunes account that purchased the music. To resolve that, on the iPod go to Settings>Store and sign out of the existig account and sign into the correct one. Also see:
Some songs in iTunes won't copy to iPod

Adobe Application manager says I have already installed programs when that is not true

Hi there,
I have a CS6 subscription, and whenever I try to download and set up an application, it says that the program is already installed on two computers. Which is not true as I am going for the first install of that program.
I just spent an hour waiting for InDesign CS6 to download and install, and now I cannot start using it as it says it is already on two computers. AIt would be good to get the warning saying the program is already set up on two computers BEFORE I wait an hour for the program to download and install.
Online chat is not available and the phone number on the website is for the USA. I am in Australia.
How can I get help to solve this problem? I have NOT installed InDesign CS6 before, so how can the Application Manager think I have already installed it twice?
What is wrong with the application manager or my subscription? I am paying monthly to get access to CS6 programs and I am just getting error messages after a long wait.
Very frustrating.

Sam if you are receiving the message that the software has already been activated on two other computers then please choose the deactivate all option. You can then activate on your computer and then reactivate or activate on another computer.

I have a MacBookPro, an iPad and an iMac using a wifi connection with an airport extreme base station. Lately I am having trouble with connection time outs. Right now the laptop and ipad are connected okay but the iMac has timed out and I can't reconnect

Please help. Just the last week or so (maybe since Apple released a new software update for my Airport, I keep getting kicked off the net and can't reconnect - it doesn't even show my wifi network in the list of available networks. I am considering resetting the airport as detailed in the manual. If I do this will it act as a new one and can I set it up as from the beginning. My Mac is running OSX 10.6.8 and if I try to use the airport setup assistant it tells me i can't use this version of the app with the version of my OS (because I have upgraded my OS ) I assume
I get a message saying my network requires a WPA password and when I put it in it says connection timeout - meanwhile here I am on my laptop and connecting okay to the net that way - so strange.
If I connect directly to the computer I have a good connection so it is not my ISP
I am 64 and a woman and I thought I was reasonably savvy having had Macs since 1992. This has me stumped and I really would like some advice - otherwise I think I'll just go iout andf buy a new airport.
And just so you know . . . I have a smart TV and it is connecting to the net okay!

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

How can I get into the settings so I can remove "Bing" from the tool bar?

we started using firefox because of conficts with other sites but now Bing has put itself on the toolbar and is causing the same broblems.
so I need to get into settings so I can remove it, Please??????

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can open the about:config page via the location bar and search for prefs that refer to the bing website and reset related user set (bold) prefs via the right-click context menu to the default value.
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved
Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I've been trying to change my security question because I forgot the answers and I've read the article saying how to but the option isn't showing up. Like "send reset email to your rescue email"

Help

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95526)

I read the article on how to remove Bing; however, it does not show up on my list of installed programs and it does not show up in the list of extenstions under "Tools" and "Addon" yet it is installed as an extention to the right of the addlress line.

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