I really do not understand! FTTC

Well I was checking if FTTC was avavlible to me on SamKnows and it is avalible so I check if I can get it at my house and it says I cant but im connected to the exchange which says its got FTTC and still im not aloud to get it! Please help me why am I not aloud it?
PC: TA7 8LH
THANKS

you can only get FTTC if you are connected to a street cabinet if you are on an exchange only line the fibre is not available try this checker and post back the results editing out your phone number http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput
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