I really need some decent TC advice re: constant breakdown

My eyes are spinning from the literally thousands of posts I've read on Time Capsules, problems and possible solutions.
Now I am more asking, are they really worth having?
I have had a TC for just over one month. It took hours to get set up properly, I had to go buy Ethernet cables in the end, eventually I got it working.
It backed stuff up for around 1 week, then I hit the seemingly common forever "preparing" stage, it wouldn't back up again after this.
So I deleted all TC contents (which of course totally defeats the object of backing up) and re-backed up 200GB of data via Ethernet.
Then it was ok for about another week, until we hit the forever "preparing" stage again.
So I deleted, re-backed up and off we went again.
This week, my 4/5th week of having it, its gone back to forever "preparing".
PLEASE can anyone tell me, do these TC's actually work?? And if it gets to this stage of constant preparing, is there a way to fix it so that it carries on as normal??
I just know when I walk back in to Apple with no receipt and box etc they are gonna tell me to shove off. £200 down the drain if you ask me at the moment :o(
Any advice or help would be very much appreciated, I am going insane here!! :o)
Message was edited by: Graeme Nash1
Message was edited by: Graeme Nash1

Can't help you, sorry. I have a two Time Capsule network and have tried TM on TC and external drives with different scenarios over this past year without any problems what so ever I do feel that a well setup and configured network is the key to get reliability from these types of devices.
So in the end I use Time Capsule under the Finder and afp, its like a home server which I can access on my home network and over the internet when I'm out of state. I don't burn to disc or use flash drives anymore because of the above method.
Regarding Time Machine I use it to back up my other Macs onto firewire drives; I've never felt TC is the way to go to hold valuable information over the long haul.

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     fax rate disable
     port 0/3/0
    gatekeeper
     shutdown
    telephony-service
     protocol mode ipv4
     sdspfarm units 5
     sdspfarm tag 1 CME-CONF
     conference hardware
     moh-file-buffer 90
     no auto-reg-ephone
     authentication credential cmeadmin tshbavsp$$4
     max-ephones 50
     max-dn 200
     ip source-address 192.168.8.1 port 2000
     service dnis dir-lookup
     timeouts transfer-recall 30
     system message Oregon's Wild Harvest
     url services http://192.168.17.2/voiceview/common/login.do 
     url authentication http://192.168.8.1/CCMCIP/authenticate.asp  
     cnf-file location flash:
     cnf-file perphone
     load 7931 SCCP31.9-3-1SR4-1S.loads
     load 7936 cmterm_7936.3-3-21-0.bin
     load 7942 SCCP42.9-3-1SR4-1S.loads
     load 7962 SCCP42.9-4-2-1S.loads
     time-zone 5
     time-format 24
     voicemail 500
     max-conferences 8 gain -6
     call-park system application
     call-forward pattern .T
     moh moh.wav
     web admin system name cmeadmin secret 5 $1$60ro$u.0r/cno/OD2JmtvPq4w9.
     dn-webedit 
     transfer-digit-collect orig-call
     transfer-system full-consult
     transfer-pattern .T
     fac standard
     create cnf-files version-stamp Jan 01 2002 00:00:00
    ephone-template  1
     softkeys connected  Hold Park Confrn Trnsfer Endcall ConfList TrnsfVM
     button-layout 7931 2
    ephone-template  2
     softkeys idle  Dnd Gpickup Pickup Mobility
     softkeys connected  Hold Park Confrn Mobility Trnsfer TrnsfVM
     button-layout 7931 2
    ephone-dn  1  dual-line
     number 200
     label Lisa
     name Lisa Ziomkowsky
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  2  dual-line
     number 201
     label Dylan
     name Dylan Elmer
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  3  dual-line
     number 202
     label Kimberly
     name Kimberly Krueger
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  4  dual-line
     number 203
     label Randy
     name Randy Buresh
     mobility
     snr calling-number local
     snr 915035042317 delay 5 timeout 15 cfwd-noan 500
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  5  dual-line
     number 204
     label Mark
     name Mark McBride
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  6  dual-line
     number 205
     label Susan
     name Susan Sundin
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  7  dual-line
     number 206
     label Rebecca
     name Rebecca Vaught
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  8  dual-line
     number 207
     label Ronnda
     name Ronnda Daniels
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  9  dual-line
     number 208
     label Matthew
     name Matthew Creswell
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  10  dual-line
     number 209
     label Nate
     name Nate Couture
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  11  dual-line
     number 210
     label Sarah
     name Sarah Smith
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  12  dual-line
     number 211
     label Janis
     name Janis McFerren
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  13  dual-line
     number 212
     label Val
     name Val McBride
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  14  dual-line
     number 213
     label Shorty
     name Arlene Haugen
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  15  dual-line
     number 214
     label Ruta
     name Ruta Wells
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  16  dual-line
     number 215
     label 5415489405
     name OWH Sales
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  17  dual-line
     number 216
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  18  dual-line
     number 217
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  19  dual-line
     number 218
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  20  dual-line
     number 219
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  21  dual-line
     number 220
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  22  dual-line
     number 221
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  23  dual-line
     number 222
     label Pam
     name Pam Buresh
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  24  dual-line
     number 223
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  25  dual-line
     number 224
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  26  dual-line
     number 225
     label Elaine
     name Elaine Mahan
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  27  octo-line
     number 250
     label Shipping
     name Shipping
    ephone-dn  28  dual-line
     number 251
     label Eli
     name Eli Nourse
     call-forward busy 500
     call-forward noan 500 timeout 10
    ephone-dn  29  dual-line
     number 252
    ephone-dn  30  dual-line
     number 253
    ephone-dn  31  octo-line
     number 100
     label Customer Service
     name Customer Service
     call-forward busy 500
     call-forward noan 500 timeout 12
    ephone-dn  32  octo-line
     number 101
     label Sales
     name Sales
     call-forward busy 214
     call-forward noan 214 timeout 12
    ephone-dn  33  dual-line
     number 260
     label Conference Room
     name Conference Room
     call-forward busy 100
     call-forward noan 100 timeout 12
    ephone-dn  100
     number 300
     park-slot timeout 20 limit 2 recall
     description Park Slot For All Company
    ephone-dn  101
     number 301
     park-slot timeout 20 limit 2 recall
     description Park Slot for All Company
    ephone-dn  102
     number 302
     park-slot timeout 20 limit 2 recall
     description Park Slot for All Company
    ephone-dn  103
     number 700
     name All Company Paging
     paging ip 239.1.1.10 port 2000
    ephone-dn  104
     number 8000...
     mwi on
    ephone-dn  105
     number 8001...
     mwi off
    ephone-dn  106  octo-line
     number A00
     description ad-hoc conferencing
     conference ad-hoc
    ephone-dn  107  octo-line
     number A01
     description ad-hoc conferencing
     conference ad-hoc
    ephone-dn  108  octo-line
     number A02
     description ad-hoc conferencing
     conference ad-hoc
    ephone  1
     device-security-mode none
     mac-address 001F.CA34.88AE
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:2 2:31
    ephone  2
     device-security-mode none
     mac-address 001F.CA34.8A03
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:12
    ephone  3
     device-security-mode none
     mac-address 001F.CA34.898B
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
    ephone  4
     device-security-mode none
     mac-address 001F.CA34.893F
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
    ephone  5
     device-security-mode none
     mac-address 001F.CA34.8A71
     ephone-template 1
     max-calls-per-button 2
     username "susan"
     paging-dn 103
     type 7931
     button  1:6
    ephone  6
     device-security-mode none
     mac-address 001F.CA34.8871
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:7 2:31 3:32
    ephone  7
     device-security-mode none
     mac-address 001F.CA34.8998
     ephone-template 1
     max-calls-per-button 2
     username "matthew"
     paging-dn 103
     type 7931
     button  1:9
    ephone  8
     device-security-mode none
     mac-address 001F.CA36.8787
     ephone-template 1
     max-calls-per-button 2
     username "nate"
     paging-dn 103
     type 7931
     button  1:10
    ephone  9
     device-security-mode none
     mac-address 001F.CA34.8805
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:5
    ephone  10
     device-security-mode none
     mac-address 001F.CA34.880C
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
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     mac-address 001F.CA34.8935
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     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:3
    ephone  12
     device-security-mode none
     mac-address 001F.CA34.8995
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:8 2:31
    ephone  13
     device-security-mode none
     mac-address 0021.5504.1796
     ephone-template 2
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:4
    ephone  14
     device-security-mode none
     mac-address 001F.CA34.88F7
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:23
    ephone  15
     device-security-mode none
     mac-address 001F.CA34.8894
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:26
    ephone  16
     device-security-mode none
     mac-address 001F.CA34.8869
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:28 2:27
    ephone  17
     device-security-mode none
     mac-address 001F.CA34.885F
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:11
    ephone  18
     device-security-mode none
     mac-address 001F.CA34.893C
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:27
    ephone  19
     device-security-mode none
     mac-address 001F.CA34.8873
     ephone-template 1
     max-calls-per-button 2
     paging-dn 103
     type 7931
     button  1:27
    ephone  20
     device-security-mode none
     mac-address A456.3040.B7DD
     paging-dn 103
     type 7942
     vpn-group 1
     vpn-profile 1
     button  1:13
    ephone  21
     device-security-mode none
     mac-address A456.30BA.5474
     paging-dn 103
     type 7942
     vpn-group 1
     vpn-profile 1
     button  1:15 2:16 3:32
    ephone  22
     device-security-mode none
     mac-address A456.3040.B72E
     paging-dn 103
     type 7942
     vpn-group 1
     vpn-profile 1
     button  1:1
    ephone  23
     device-security-mode none
     mac-address 00E0.75F3.D1D9
     paging-dn 103
     type 7936
     button  1:33
    line con 0
    line aux 0
    line 2
     no activation-character
     no exec
     transport preferred none
     transport input all
     transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
     stopbits 1
    line 67
     no activation-character
     no exec
     transport preferred none
     transport input all
     transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
    line vty 0 4
     transport input all
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    ntp master
    ntp update-calendar
    ntp server 216.228.192.69
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     ip address 66.111.111.111 port 443  
     ssl encryption 3des-sha1 aes-sha1
     ssl trustpoint cme_cert
     inservice
    webvpn context sslvpn_context
     ssl encryption 3des-sha1 aes-sha1
     ssl authenticate verify all
     policy group SSLVPNphone
       functions svc-enabled
       hide-url-bar
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       svc default-domain "bendbroadband.com"
     virtual-template 1
     default-group-policy SSLVPNphone
     gateway sslvpn_gw domain SSLVPNphone
     authentication certificate
     ca trustpoint cme_root
     inservice
    end

    I think your ACL could be the culprit.
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    Would you be able to change the entry to permit ip any any (just for testing purpose) and then test to see if the calls function properly.  If they work fine then we know that we need to open som ports there.
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    Here are the major failings of that "workstation":
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    Hi John. Thanks for responding.
    I have been through the options on the router and can't find one that says auto connect at all.
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