I really want to purchase some songs, but every time I click buy and enter my login info, it just hits me with security questions that i have no memory of creating. I used Itunes on this computer before and it's saying it's my first time.

CAN ANYONE HELP ME OUT, I'M REALLY FRUASTRATED.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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WHY ARE SECURITY QUESTIONS ,THAT I HAVE NEVER BEEN ASKED BEFORE,NEEDED TO DOWNLOAD CONTENT FROM ITUNES ?

IV'E TRIED THIS EVENING TO DOWNLOAD A SONG FROM ITUNES AND SECURITY QUESTIONS THAT I HAVE NEVER BEEN ASKED BEFORE ARE NEEDED TO COMPLETE THE DOWNLOAD. WHY?

The security questions have been added to provide additional security for iTunes Store accounts. You will need to set up the questions and answers now, and provide those answers from time to time.
Regards.
Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting. Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here .

When I watch tv shows in Front Row that I've bought off iTunes the audio gradually falls out of sync with the video. It does not happen with other files that I have converted into mp4s. Any ideas for fixing this? It's a huge bummer...

When I watch tv shows in Front Row that I've bought off iTunes the audio gradually falls out of sync with the video. It does not happen with other files that I have converted into mp4s. Any ideas for fixing this? It's a huge bummer...

I too have the same problem. The audio drop out of sync in about 5 sec in not uncommon for the audio to be 30+ sec behind video. Apple needs to fix this!!!!!!!!!!!!!!!! its a joke, my iphone is all messed up after the last update as well. at one time not to long ago apple products and software were top rated, not so much any more, more and more problems are showing up and apple is unwilling or unalbe to fix the many issues. Apple needs to fix the audio sync problem, it not the computer hardware or other software it ITUNES!!!!, there is no workaround other then hitting pause and hitting pause and hitting pause to temp fix the problem.

HT204266 I want to buy the Craigslist pro app and when I sign into iTItem as described and fast shipping! Aunes with my Apple ID and password ( both of which I know) it then asks security questions that I never chose ( or are even options to chose) in my

I want to buy the Craigslist pro app and when I sign into iTItem as described and fast shipping! Aunes with my Apple ID and password ( both of which I know) it then asks security questions that I never chose ( or are even options to chose) in my profile.

If you don't know their answers then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

TS2446 I was buying a song on itunes and I havent bought one on this computer before and I do not remember the questions I answered so it is now locked what do I do?

I was buying a song on itunes and I havent bought one on this computer before. It asked me some questions and I do not remember what i put the first time and now it is locked. What do i do?

To re-identify an incorrectly identified CD: "Insert the CD and select it in iTunes, then menu Advanced > Get CD track names. It should requery the Gracenote database and let you pick the correct album." - https://discussions.apple.com/message/18901866

I recently updated my itunes to the latest version. Now when I try to view music on my ipod, it says I have to sync it? My ipod was already synced to this computer before and I don't want to lose anything on my ipod or in my itunes. What do I do?

My ipod has always been synched to this computer...and I don't want to lose anything.

It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.

I have a New IPone 5 and I cannot buy anything thru Itunes since I have not purchased from this device before. Itunes is trying to verify my ID by asking some security questions that I have never put the answers in for. Tried Support.

Apple Support says they have to have the answers to the security questions before they can rest my questions...????/

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I am using a PC with Windows Vista. I've been using iTunes on this computer for over 6 years. Suddenly I can not play any music on iTunes. I tried deleting and reinstalling iTunes however it did not fix the issue. Can anyone please help?

Suddenly, as of two weeks ago, iTunes will no longer play any music. I tried reinstalling but this did not work either. I have a PC with Windows Vista. Has anyone else experienced this problem and fixed it?

Yes, I just tried playing a 10-second mp3 file I acquired from The Oatmeal and didn't once pass my external hard disk. It's a simple, monotone, high-frequency sound, but I get the same results: VLC's UI is still responsive, but its functionality freezes up, i.e. the buttons are still animated, and the menu still works, but there's no sound, the progress bar doesn't move, and the file doesn't play.
Last edited by capidepadua (2012-08-24 05:53:10)

HT204411 If I want to purchase a song but it is only available in the UK store can I still buy it?

I really want the song "Little Lady" by Ed Sheeran and Mikill Pane but it is only available in the UK store. What should I do?

cheevers wrote:
sorry kiddo, one doesn't just "tire" of ed sheeran.
Touché. That is one intense song, but it does not seem to be for sale at any of the major USA online song retailers (iTunes, Amazon MP3, Google Play).
He is touring the USA in December so maybe it will get a proper release. Good luck.

I want to purchase a song but it is not available in the united states. It is available in the UK . How do I purchase it?

How do I purchase a song that is available in the UK but not in the US?

Unless it is made available by the license holder / distributor in your country's store then you can't purchase it from Apple - you could try requesting that it be made available (http://www.apple.com/feedback/itunes.html), or you could see whether it's available for purchase on other music purchase sites e.g. Amazon etc.

My ipad wont let me buy any thing i have about 26 dollars and it says i need to confirm my account with security questions that i for got is there a way to change them?

i have 26 dollars and want to buy an app for .99 it says i need to answer security questions but i for got the answers am i able to reset those questions or i can't

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I am being asked security questions that i have never had to do before to download apps

I am being asked security questions when trying to download apps. I have never set up these questions so cannot answer the and even if I try no answer is accepted.
Is there a solution so I can continue to download apps?

Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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I forgot my rescue email and cannot change my password because I need t answer security questions that I don't know the answer to! I need help!

I can't change my password! I don't know the answers to my security questions and the recuse email I put in years ago may not even exist. I need help!

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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HT201304 While trying to make a purchase in itunes my iphone is now asking me to answer security questions that i have not filled out. How do i remove them from allowing me to make purchases?

Any help would be great!~

You need to follow log in with your Apple ID and password. If you can't do that you will have to contact Apple Security, convince them that you are you, and have them reset your account. http://expresslane.apple.com.

I really want to purchase some songs, but every time I click buy and enter my login info, it just hits me with security questions that i have no memory of creating. I used Itunes on this computer before and it's saying it's my first time.

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