I receive a 0xc18a0301 error message on a Photosmart c5180 all in one

I receive a 0xc18a0301 error message on a Photosmart c5180 all in one
I try the reset prosedures listed on the hp website no solution work
last option saids service the product
what its the procedure if any to service the unit
ATT
Alex

next time just said buy a diferent brand...

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    http://support.apple.com/en-us/HT203174
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    http://support.apple.com/en-us/TS4123
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    Cheers,
    Braden

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