I receive a server error when attempting to sign in with an existing apple id to set up a new matchbook air

I have 2 apple ID's, one for an IPAD and the other for an IPHONE. I have just purchased a new macbook air and when setting it up, I receive a 'server error' meesage when attamepting to sign in with either of the 2 pre existing apple id's.
These pre exisiting ID's all work correctly with IPAD and IPHONE.
Everything I have looked up says that I should be able to use either of these apple ID's to set up my new macbook air. I shoud not have to create a new apple ID or change passwords.
I cannot progress with setting up the macbook air without signing in.
How do I fix this?
Help appreciated!

Wow, I found a solution in another thread:
I had exact same error.....
Rebooting - Failed
Logging in to iTunes - Failed
Logging into itunes Store - Failed
Logging into iTunes Genius - SUCCESS I woulnd't have thought it would make a difference but it does Then just log into the 'other' services with iTunes.
Good luck!
I still need to know how to change the name to Ann, though, Mike keeps popping up - and yes, I have changed it under Settings.....

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I receive a server error when attempting to sign in with an existing apple id to set up a new matchbook air

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