I receive an error code:5,157,69 when I try to scan using my MX922. It is connected via wireless

I have my new MX922 connected to my home network via wireless. When I attempt to scan photos I receive an error message stating that the scanning software was unable to communicate with the scanner. Code:5,157,69.
I have no issues when printing or faxing it is only the scanning function. I am using the Canon supplied software - My Image Garden - to do the scan.
Please advise.
Solved!
Go to Solution.

Hi!
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
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