I receive an invalid serial number when installing Photoshop CS6

CS6 on Windows 8, Trying to download when downing loading challange. Had same problem before when reinstallling CS6 Custokmer support supplied number to allow download.

Photoshop CS6 serial number when downloading states serial number invalid. Last time this happen customer Support checked out and supplied a challange response number so I could download. Adobe order number AD00541169. have end usser ID if needed

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Invalid Serial Number when installing Acrobat 9 on new PC

Invalid Serial Number when installing Acrobat 9 on new PC

I wonder if this is related to the previous version issue with Acrobat 8 that displayed the same or similar error?
Here is the text from a very old document for Acrobat 8 KB if you want to try it but I don't know if it will work
Error: "You have entered an invalid serial number..." when you try to launch Acrobat 8 Standard on a Dell computer
Issue
When you try to launch Adobe Acrobat 8 Standard on a Dell computer, the program returns the error message, "You have entered an invalid serial number. Please re-install Adobe Acrobat 8 Standard and enter a valid serial number when asked."
Solution
Check the alm_config_files folder for a duplicate AdobeConfig.xml file.
Navigate to the following folder:
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\alm_config_files
The following two files should appear in this folder:
AdobeConfig.xml
AdobeConfig.xml.aiwbf
Delete the AdobeConfig.xml file.
Rename the AdobeConfig.xml.aiwbf to AdobeConfig.xml by deleting the "aiwbf" suffix.
Launch Acrobat 8 Standard.
Additional Information
On some Dell computers, a duplicate AdobeConfig.xml file is created when Acrobat 8 Standard is installed. The AdobeConfig.xml file without the "aiwbf" suffix is written for a volume-license version. The correct AdobeConfig.xml file is given the suffix. When a retail version of Acrobat tries to read the volume-license AdobeConfig.xml file, Acrobat returns the error.

"Invalid serial number" when installing Toshiba utilities on NB200-13J

This model (13J) is the government-sponsored student edition used by thousands of Greek pupils and is not listed in the Support downloads.
I made a new partition and installed XP SP3 Pro, in addition to the standard XP Home. I downloaded all the drivers for the model number printed on the sticker (PLL25E-00401WMG, which I assume corresponds to NB200-122 in the Driver Downloads).
Most of the important Toshiba utilities (Hardware Setup, Hotkey, Value Added Logical Device) terminate with the error "Wrong serial number".
Given that the Toshiba utilities work fine in the standard (old) installation,
1. Is there a way to bypass the serial number checking for the installation of Toshiba utilities?
2. Are there specific Toshiba downloads for NB200-13J ?

I apologise for the long post, but I am afraid that sooner or later other users of NB200 will (stumble on the same issues.)
Dear Timox, thank you for this interesting scenario, and let me offer my first thoughts. I have already seen this theme of installation sequencing in the forums, and my sequence was about the same - first non-Toshiba stuff and then Toshiba stuff.
You and other forum members say that the order is "very important" and of course I'd like to know *why* the order is important. A possible answer would be that each utility expects something else already having been installed. If this was the case, i.e. that users should follow a linear sequence of installation, wouldn't it be very easy for the developers to embed error messages in each utility like "please install utility X first and retry installation"?. In the same line of thought, developers could have bundled everything in one big executable and offer it for use in clean installation scenarios. If the "why" of the specific sequence is not stated explicitly, the "importance" of installation sequence still remains in the realm of magic.
Having said all that, I deleted the windows installation and started anew.
Non-Toshiba stuff in the beginning of your list were ok (I do them the same way for some 15 years now).
ConfigFree was the first in your list to misbehave, issuing the infamous in these forums message "This program only works on a Toshiba System". When I saw this I knew I was doomed. This error a1lone is sufficient for me to claim that the "importance of installation order" is a myth, and that this and the other Toshiba utilities listed below do not recognise my machine.
Here are my results:
TOSHIBA Configfree - This program only works on a Toshiba System
On reboot, and on any reboot, Configfree presents the same message.
TOSHIBA Hotkey - The serial number is invalid.
TOSHIBA Hardware setup - The serial number is invalid.
Toshiba Zooming utility - OK
Toshiba Zooming utility driver - OK
TOSHIBA Password Utility - The serial number is invalid
Toshiba Fn-esse - OK
TOSHIBA Accessibility - The serial number is invalid
TOSHIBA Touchpad On_Off - The serial number is invalid
TOSHIBA Power Saver - OK
TOSHIBA Power Saver Driver - OK
On reboot (and in all subsequent reboots) I get
"A fatal error has occurred. The program has terminated. code: 0x47F
PC Diagnostics - OK
Running PCDiag gives the following:
Model Name: Unknown
Part Number: Unknown
Serial Number: Unknown
Serial Number: Unknown
OS Version: Unknown
BIOS Version: Unknown
Physical Memory: Unknown
Testing CPU and Memory gives PASS results.
SD Memory Utilities - OK
HDD Protection - OK
3G, Driver RF, Wireless manager & Network Device ID Registry Setting Tool - not applicable for NB200-13J
TOSHIBA Value Added Logical device - NOT in your list and from what I read, very vital for NB200, does not install at all, as if the file were damaged. I had to manually decompress setup.exe and run the resulting DPInst.exe, after which TVALD says it installed fine.
This completes the clean installation saga.
Now, checking the Services, only Toshiba Bluetooth is listed.
Checking running processes with Sysinternals Process Explorer, I see the following Toshiba-related running processes:
CFSvcs - Service of Configfree (supposedly "only working for Toshiba systems" and not mine!!!)
ThpSrv.exe - TOSHIBA HDD Protection Service
TosBtSrv.exe - TOSHIBA Bluetooth Service
ZoomingHook.exe - TOSHIBA Zooming utility Hotkey Hook
Smoothview.exe - Smoothview (by TOSHIBA)
TosBTMng.exe and under it another 6 Bluetooth-related processes
_Preliminary conclusions and alternative theories:_
1. My windows may be missing some service(s), prerequisite for the Toshiba utilities, or there is a specific mandatory locale/configuration to be used when installing them, or MSDN OSs are not compatible, etc etc XP-related dark matter.
2. NB200-13J is not compatible with the utilities.
3. My EEPROM contents were somehow corrupt (from what I read many Tosh laptops suffer from this) and I need to reprogram them with the DMI Update Utility (see e.g. http://forums.laptopvideo2go.com/topic/7011-toshiba-notebook-dmi-updates-for-wrong-error-message/) or with special startup disks (from what I read, not yet issued for the NB200 series)
4. I am missing a non-public Toshiba utility/driver, provided only to major vendors (and not to end customers) in order to customise their windows pre-installations.
5. Some conspiracy theory, like the one saying that Toshiba Corporation succumbs to pressures from Microsoft Corporation to poison or kill XP in laptops/netbooks (...)
6. I am using the wrong fairy stardust.
_Next step_: I'll compare the services and processes running on the original windows with the ones on the clean installation and see what is missing.
In the meantime, any more ideas would be greatly appreciated... (to be continued!)

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

Error "The serial number is not valid for this product" | Creative Suite

I am trying to install CS 5.5 on a different pc, but I am receiving an "invalid serial number "

I am trying to install CS 5 on a a diffent pc, than it was originally installed on, but I receive a "invalid serial number" error message, even though it is a vaild serial number.

Hi jomel1,
You can try these steps : http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html,
Incase the issue is not resolved, please contact Adobe at http://adobe.ly/yxj0t6
Regards,
Rajshree

Invalid serial number when I re install premiere elements 10

I am getting a message that I have a invalid serial number when I try to re install premiere elements 10. It is the correct number fropm the box.

weeone001
That happened to me trying to install Photoshop Elements 12 on Windows 7 64 bit. In all my years of working with these programs, that was the first time that ever happened. Is your Premiere Elements 10 on Windows or Mac. I think that i remember some Mac issues in this regard.
Activation problems can only be corrected by Adobe, and John T. Smith's second link in post 1 can help you with that.
But, before you seek Adobe Chat, shut down the computer and try the installation again.
I was about to contact Adobe Chat, when the second or third time around, the serial number took. Servers issues??? Never did find out. And, I was not typing in the wrong numbers.
As an aside, if you have Premiere Elements 10 and NVIDIA video card, please let us know if you experience any unexplained display issues. There is an epidemic of such going around. The fix, for now, is to roll back the video card drive version. More on that as indicated.
Please update us on your progress.
Thanks.
ATR

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.

Invalid serial number, when reinstalling Adobe Acrobat on same machine.

Invalid serial number, when reinstalling Adobe Acrobat on same machine.

And what machine? what version of Acrobat? From what sources do you install? You need to be a lot more specific...
Mylenium

Invalid serial number when activate Creative Suit 6

I got error
Invalid serial number
when activate Creative Suit 6
Please help

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Trying to activate serial number after entering redemption code and continues to say invalid serial number. Installing on Server 2012 R2 for client using RDS. HELP.....

trying to activate serial number after entering redemption code and continues to say invalid serial number. Installing on Server 2012 R2 for client using RDS. HELP.....

Thank you guys for the quick answer! Muche appreciated
I've tried all suggested solutions, but no luck :-(
- tried http://support.microsoft.com/kb/2765260 > no help and by the way the hotfix provided is not applicable for 2012 R2.
also tried "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regii -enable -i" and got this :
Microsoft (R) ASP.NET RegIIS version 4.0.30319.33440Administration utility to install and uninstall ASP.NET on the local machine.Copyright (C) Microsoft Corporation. All rights reserved.Start installing ASP.NET (4.0.30319.33440).This option is not supported on this version of the operating system. Administrators should instead install/uninstall ASP.NET 4.5 with IIS8 using the "Turn Windows Features On/Off" dialog, the Server Manager management tool, or the dism.exe command line tool. For more details please see http://go.microsoft.com/fwlink/?LinkID=216771.Finished installing ASP.NET (4.0.30319.33440).
http://social.technet.microsoft.com/wiki/contents/articles/14582.sharepoint-2013-install-prerequisites-offline-or-manually-on-windows-server-2012-a-comprehensive-guide.aspx
> is not for 2012 R2.
For the automated install script (http://gallery.technet.microsoft.com/office/DownloadInstall-SharePoint-e6df9eb8) Craig mentions that the script are not yet compatible
"SharePoint 2013 SP1 and Windows Server 2012 R2 support coming soon
I will be updating this script with support for SharePoint 2013 Service Pack 1 installations along with support for Windows Server 2012 R2 in the near future. Thank you to everyone for the interest in my scripts - it is much appreciated! "

How can I get a serial number on my photoshop cs6 free trial

How can I get a serial number on my photoshop cs6 free trial

The trial doesn't need a serial number, because it is just a trial.
When you purchase the software, then you will receive a serial number.

Invalid Serial Number when using Customization Wizard to install Acrobat 8

Hello. I'm trying to install Adobe Acrobat 8 Professional using the Customization Wizard to create a transform. The serial number is for the volume license product, and I put this number in the space provided in the Wizard. Whenever I remotely deploy the msi file and the user opens the program, I get the following error: "You have entered an invalid serial number. Please reinstall Adobe Acrobat 8 Professional and enter in a valid serial number when asked." The program then closes. This does not happen when I install from the CD.
Each of the workstations is a Gateway E-4500S running Windows XP SP2. Adobe Acrobat 7 Professional is uninstalled prior to installation of Acrobat 8, and Acrobat 8 exists alongside Adobe Reader 8.1.1. No other Adobe products are installed apart from Flash Player.
The following are the contents of the setup.ini file:
[Startup]
RequireOS=Windows 2000;Windows XP
RequireMSI=3.0
RequireIE=6.0.2600.0
CmdLine=/sall /rs
[Product]
msi=AcroPro.msi
Languages=1033;1031;1036
1033=English (United States)
1031=German (Germany)
1036=French (France)
CmdLine=TRANSFORMS="AcroPro.mst"
[Windows 2000]
PlatformID=2
MajorVersion=5
ServicePackMajor=4
[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=2
[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe
I've tried editing the setup.ini file to indicate the full path to the mst file, to no avail. Pretty much at the end of my rope right now. Any suggestions? I'll be happy to provide further information.

Chris Benton - 4:40am Jan 29, 08 PST (#2 of 2)
Correct. The CD installation goes without a hitch. I'm using Attachmate WinInstall to try to deploy the software remotely. It worked fine for Adobe Reader 8.1.1, but it's been a bear for Acrobat 8. I'd be okay with a straight CD installation if it didn't involve fifty machines.

I posted a question 22 minutes ago and it says answered but i got no answer to my question of why my trial version of photoshop elements 7.0 says invalid serial number when i put in the correct serial number in it says the same number in my account and oc

i posted a question 22 min ago and says answered but i got no answer i downloaded a trial version of photoshop elements 7.0 but when i put my serial number from my account saying oct 8 2014 it comes back invalid serial number where are the experts avaiable 24/7 and where do i get my answer chat said mention case number 0213950594 so why is my 1st post marked answered and where is my answe or where do i get it

HI thomascannonjr,
Please tell us if you are installing on Windows or Mac.
Do you have any other Adobe Product installed on the system?
Did you download Photoshop elements from this link:
Download Photoshop Elements products | 9, 8, 7
Regards,
Sandeep

Invalid Serial Number error installing Acro 8

I purchased Acrobat 8 a few years ago. Hard disk crashed. Now trying to download/install on new hd. Picked the only option on "Other Downloads" screen. After download it ran. I copy/pasted my SN from "My Products" screen when prompted so no typos are possible:
Serial: [removed by moderator - never share publicly](as shown on My Products screen!)
InstallShield installer says "Invalid serial number". I tried many times, with and without dashes. I don't remember if I bought "Pro" version or not because "My Products" doesn't show that information. I think it's trying to install "Pro" and maybe thats the problem? But there is no option to download a "non-Pro" version! It only shows:
Version 8
Platform Win
Registration date May 7, 2007
Help!
(No thank you, I do not want or need higher versions unless provided for free!)

You should to contact Adobe Support either by chat or via phone when you have serial number and activation issues. In this case they may at least be able to tell you if it is a version issue. I don't know if there are any options to download a Standard version that old. But if so, then the page to find it on would be... http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Invalid serial number when I'm trying to reinstall, help?

I bought the studenrversion of PS CS6 for a few years ago, and i installed it on my computor. Now I want to install it on my second computer and when i type in the seialnumber i get a message that say: invalid serial number, please contact support if the problem remains.
what should i do?
the serial number is correct, its the one i got when i bought it. I've downloaded the right version, and thats the one I'm trying to start...
I need help!!

Did you download the Student / Teacher Edition?
https://store1.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=725 3698&store=OLS-EDU
Contact Customer Care
Nancy O.

I receive an invalid serial number when installing Photoshop CS6

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