I receive but cannot send txt message

I am having difficulty to send txt message to people outside the network.
I receive but cannot send it.

    Hey there Alessa,
Text messaging is my main form of communication so I understand how important it is to make sure you can consistently send and receive them. Let's keep those messages flowing.
When you say outside the network, do you mean people on other carriers? Are these users all on the same carrier? Do you know what kind of devices they have? Can you send to Verizon customers ok?  What zip code are you having these issues in?
Please provide additional details so I can better assist.
NicholasB_VZW
Follow us on Twitter @VZWSupport

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