I receive error 0x80092013 when trying to connect to iTunes store

Is this a computer error or iTunes problem?  What do I need to do?  Not too technically savvy but hopefully someone can help!  Thanks!

I have solved the problem, Itunes was blocked on my Firewall

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  • TS1368 getting the error 0x80092013 when trying to connect to the store to buy music

    getting the error 0x80092013 when trying to connect to the store to buy music

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    [email protected]
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    Is there a way to know this is being addressed?  How would one start a support case on this subscription service?
    Although I subscribe for service for my SX20's and Bridge, my jabber video account is a free account.
    Update: At 1pm CT I am able to dial and connect.

  • Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store

    Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store as Cannot connect to Itunes Store

    you are not alone! I get the same for weeks now and I got an itunes voucher for xmas!
    enjoy ecuador you lucky liucky barsteward, I have been to honduras/belize/mexico/guatemala/peru/bolivia/chili but ecuador is meant to be BRILLIANT
    so to recap obviously some glitch at apple!, sorry I couldn't help

  • TS1424 I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?

    I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
    Thanks

    Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • TS3694 i keep getting an error message when trying to connect to itunes store

    it says "itunes cannot connect to itunes store .An unknown error has occured (-3212)
    make sure your internet connection is active and try again.
    does anyone else have this problem .
    i am using a desktop pc an internet connection is fine on anything else except this?
    help please !!

    Hello buttonbabe,
    I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
    If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    If you are still not able to access the store, I recommend the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Error -3212 when trying to connect to iTunes store.

    Help please anybody. Haven't been able to connect to iTunes store for about a week, to start with it would connect to a very basic store front, then after installing latest iTunes, I keep getting an error message with error -3212, have looked through lots of other threads, and tried a few suggestions but nothing seems to work.
    I'm on an old iMac G4 with OS X 10.5.8 and iTunes 9.0.3

    iTunes has been denied by your firewall. Add iTunes to your firewall allowed list.

  • Unknown error -3256 when trying to connect to itunes store

    since I updated to itunes 7.0 I can't connect to the itunes store anymore. I really want to purchase new music and for over 3 weeks I haven't been able to connect anymore. It's so annoying! My internetconnection is always working perfectly. I have tried updates, reinstalled everything, but I can't get it to work. I would be so greatful for help!!!
    The exact error message is: I tunes could not connect to itunes store du to an unknown error (-3256)

    Dito to everything that has been said so far! In the UK though, we don't even have a phone number to be able to actually speak to someone about this. Apple better get on it and put some kinda statement on the site about it. Hate to admit this, but I've spent nearly the whole of Christmas Day stressing about this!! AAAAARGH!! Let's hope it gets sorted. However, I have read some other topics about it and other people are saying that their ipods stopped working after d/loading the latest software... Was gonna consider uninstalling it but without it you can't actually d/load any vids!! Total catch 22!
    Merry Christmas folks! Let's keep our fingers crossed that it gets sorted!
    Jill xxx

  • Error Message when trying to connect to iTunes store

    "iTunes could not connect to iTunes store. The network connection was refuse."
    My internet connection is working just fine. I can pull up other web addresses, but the message seems to indicate that something is wrong with my connection.
    My computer is a Lenovo T61 ThinkPad.
    Can anyone help??

    May want to ask in the iTunes forum and not the iPhone forum.

  • Error 11222 when trying to connect to iTunes store

    When I am on my HP laptop, iTunes will not let me load the store and it says Error 11222. My 5th gen iPod Nano still connects and works prefectly fine on iTunes. I have tried to fix it on my own by using Apple support, but nothing is working, and I have contacted Apple multiple times without any luck from them either. iTunes stopped working before I got the updated iTunes and hasn't been working for more than a year.
    When I do a diagnostics it says "secure link to iTunes store failed", but when I click help, I can't get any because I'm not connected to the internet (which I most certainly am).
    Here is my copy of my last diagnostics:
      Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
    Hewlett-Packard HP G70 Notebook PC
    iTunes 11.0.1.12
    QuickTime 7.7.3
    FairPlay 2.2.32
    Apple Application Support 2.3.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.1.3
    Apple Mobile Device Driver 1.63.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0013B6C80A8A2F70
    Current user is not an administrator.
    The current local date and time is 2013-01-05 14:43:38.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.0.1.12 (x64) is currently running.
    iTunesHelper 11.0.1.12 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {7BA45B35-7788-43FA-AB99-59B5948FB044}
    Description: Atheros AR5009 802.11a/g/n WiFi Adapter
    IP Address: 192.168.1.74
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.254
    Lease Obtained: Sat Jan 05 13:57:11 2013
    Lease Expires: Sun Jan 06 13:57:11 2013
    DNS Servers: 192.168.1.254
    Adapter Name: {963B448B-CC77-4C70-B271-41A19B3FF28B}
    Description: Realtek PCIe FE Family Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2012-04-21 10:40:23.

    I do have parental controls on my account, but other accounts on the computer have it too and their iTunes store works just fine.
    Also the error doesn't appear right away, it takes a while of iTunes trying to load, and it usually just shows the white screen.

  • After updating to latest version of itunes i get error -3212 when trying to connect to itunes store, says not connected to internet.  But internet status is ok and can use browser

    just updated to the latest version of itunes for windows.  i can't stream any of my radio stations and when i try to connect to the itunes store i get an error -3212 message saying i'm not connect to the internet, yet my browser works and my wireless status is ok.

    I also had this issue when one day itunes stopped working for me on windows 8...
    the error message I received first was: C:Programme files\common files\Apple\Apple Push service.dll is either not designed to run on windows or contains an error.
    followed by: ITunes not installed Error 7 (Windows error 193)
    Your response addressed how to fix this issue with earlier windows operating systems, but not for windows 8, so what ended up working for me was your advice applied a little differently. For anyone running windows 8 needing to know how to resolve this issue by repairing the Apple Application Support program, try following these simple steps - what a relief it was to have itunes working again after applying b noir's answer to the windows 8 operating system!
    1. Swipe in from the right edge of the screen, tap Settings, and then tap Control Panel.
    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Control Panel.)
    2. Click the Programs and Features icon.
    3. In the list of programs and features, find the Apple Application Support feature and click to select it.
    4.  In the gray title bar above it, click Repair.
    5. Approve the window prompts that follow until the repair has been completed.
    6. Relaunch iTunes.
    Hope this helps & good luck!

  • ITunes error -4 when trying to connect to itunes store

    When the Itunes is trying to connect to the iTunes Store I am getting an error.
    "Itunes could not connect to the iTunes Store. An unknown error occurred (-4). Make sure your connection is active and try again."
    My connection is active .... and of course it does work even if i restart my Mac.
    A side effect is that when I am trying to buy some application at ApplStore (it allows me to browse) I get a message indicating that the username or email was changed!.
    Via mobileme (on a mac / Safari) I can login...
    Any help would be great.
    J.

    I got through to the support number in China which actually was a Representative in India. He said to contact itunes store via email www.apple.com/support/itunes/store
    Sent email so we will see what happens. I have spoken to three others here who cannot access the store. We live in different complexes so the internet is not the same provider( not the right word, but not sure if it is server?) Friend in the US has no problems.

  • Error -3200 when trying to connect to iTunes Store..Please help....!

    On 10.4.11 with latest iTunes 7.5 but get an error message of ' iTunes could not connect to the iTunes store. An unknown error occured (-3200)
    Anyone experienced this?
    Thanks

    How did you resolve this? I have same problem on my MBPro. OK with other machines. Tried all advice on FAQs and disabled all security and firewall etc still same.

  • I continue to get error (0x80092013) when trying to access the iTunes Store; even when I don't click it and iTunes is open it will pop up. Now, when syncing my iPod, it says my computer is unauthorized for my Apple ID.

    I have used the same Apple ID and computer for years with no changes even now, and suddenly I am unable to sync my iPod. When I authorize it and log in correctly, I get the (0x80092013) error again, as WELL as error (-50). This is extremely annoying! How do I fix this?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • TS3297 How is the following error corrected when trying to access the Itunes store - an unkown error occurred There was an error in the Itunes store. Please try later Ox80092013

    How can the following error incurred when trying to access the Itunes Store be corrected:  an unknown error occurred  There was an error in the store. Please try later 0x80092013

    Try here  >  http://support.apple.com/kb/TS3221
    And/or... see the  More Like This  section on the right.

  • When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"

    When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"

    same here for Windows Seven, it also says "The network connection timed out"  Been like this for days.

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