I receive error message "Unable to connect to iTunes store" when trying to download updates to my iPhone4. No problems buying new apps.

I have just started receiving the message "Cannot connect to iTunes store" when I attempt to download upgrades to previously purchased apps. However, I have no problem buying new apps from the iTunes store. No issues with wifi or connectivity.  Does anyone have any ideas or fixes? Thanks.

1st. Turn off your phone and back on.
if that does not work, do a reset by holding the on/off button and the home button until the Apple logo comes on.

Similar Messages

  • Receive the message "unable to connect to itunes store" when trying to install updates for my apps

    trying to install updates available for a number of app on my phon and keep getting the same message "unable to connect to itunes store"............

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    * https://support.mozilla.com/kb/Server+not+found
    * https://support.mozilla.com/kb/Firewalls

  • TS1424 i recieve the error message "unable to connect to itunes store" mostly/only when i try to "update all" applications. i am able to buy single apps, songs, etc. i have been to numerous apple stores and NO apple genious has been able to fix this issue

    I have been unable to "update all" apps through my iphone and ipad. all my software is up todate, i have been to see numerous apple genious's and i even traveled to Cupertino to try and solve this issue. i am able to buy single songs, single apps, etc. the only Clue i can give that might have a relation to the issue is before the problem started, I was signing up for icloud and my itunes username totally disappeared from my devices. i was able to "resecure " the same username, but i think that somehow itunes to differentiating the two identical user names i had??? but as i said, i can still buy single apps, music, etc.
    i am going crazy. can anybody help.

    Have you tried a Hard reset on your Device?
    Settings > General > Reset > Reset All Settings

  • I have previously downloaded I book, however now when I try, I get message, unable to connect to iTunes store...help

    I have previously downloaded a few apps, including an iBook, however now when I try, it comes up with error message, unable to connect to iTunes store...how can I start downloading again...

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • Getting message Can not connect to iTunes Store when updating apps

    I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
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    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • When I try to connect to App Store,I get an error message stating "cannot connect to iTunes Store.  I show 3 bars on wifi connection

    When I try to connect to App Store, I receive an error message stating, "cannot connect to iTunes Store.  I show 3 bars on my wifi connection?  Can someone help...why if I tap App store, does a iTune error message display?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • TS1702 Trying to download free solitaire application and error message that cannot connect to itunes store

    Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
    [email protected]
    817-999-1812 Joe or Jeana Jones

    Hello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
    The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
    Anyway, have a look at the link and see if it helps.

  • TS1368 Cannot connect to iTunes store when trying to update  or download an app, I tried changing the time and updates nothing iseems to be working

    Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT204266 cannot connect to itunes store when trying to get app updates

    Why do I get this message...."cannot connect to itunes store" when trying to get app updates.  I have no trouble connecting to store in other area.

    Try this http://support.apple.com/kb/TS1702

  • My ipod says "cannot connect to itunes store" when i go to update my apps using wifi

    i need help because my ipod says cannot connect to itunes store when i go to update my apps using wifi

    Can you access other webpages via Wi-Fi?
    If yes, did you check your security software settings?
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  • My IPad says "cannot connect to iTunes store" when I try to update

    My IPad says "cannot connect to iTunes store" when I try to update apps.  How can I resolve this?

    I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line.  Nothing worked.  What finally did was this.  I held down an app until all started jiggling.  Then I deleted one of the ones that needed updating.  Then pushed the round button at the bottom of the iPad to stop the movement.  Then went to the "Featured" section of the App Store.  In the search box (top right corner) I typed in the name of the app I'd just deleted.  When it pulled up, I chose "Install".  Worked perfectly.  I went through this process, one-by-one, until I got all of them done.  Now, everything is updated. 
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  • My ipod touch will not connect to the itunes store when trying to download an app.  message saying Cannott connect to itunes store

    My ipod touch will not connect to itunes store.. when downloading an app. message appears  cannot connect to itunes store.  resulting in failure of download

    Try here:
    Can't connect to the iTunes Store
    It may be an Apple problem since ther has been other posts today wih the same problem.

  • TS1424 Cannot connect to iTunes store when trying to make in-app purchases .

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    I had this issue just yesterday. There was a message that said: Cannot connect to itunes store when i bought new challenges for a game. Later, when I checked my account, it still charged me money on my itunes card

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    Go to settings/itunes & app store tap on the apple ID then view Apple ID then tap on payment information and check that all is correct

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    I am trying to download ios 7 using i tunes application - get screen saying got download - press to download then recieve message unable to connect to internet please check connect and retry - however I am connected and so is my phone via wireless - I can not get past this error message please help.  many thanks

    Moved to Adobe Digital Editions forum.
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