I receive the error "The Selected Color Format is not supported" when I try to scan from my HP Office Jet Pro 8610.

I receive the error "The Selected Color Format is not supported" when I try to scan from my HP Office Jet Pro 8610 using Adobe Acrobat Pro 11. I recently purchased the printer. I believe I ame using all of the defaults. How can I correct the problem?

Hi,
Both printer and computer seem to be on same network.
Please download and run the following utility to troubleshoot on the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&jumpid=reg_r1002_usen_c-0...
Also download and install the firmware update from the link below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-89897-4&cc=us&dlc=en&lc=en&...
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

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Say thanks by clicking the Kudos thumb up in the post.
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