I receive the following error message:Error code: ssl_error_rx_unexpected_client_hello)
Error code: ssl_error_rx_unexpected_client_hello)
== URL of affected sites ==
http://gmail.com
I cannot access gmail. I get the following error message:
(Error code: ssl_error_rx_unexpected_client_hello
Need assistance, please.
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Duplicate folder name [Gmail]/Drafts/â Orders/Books/Books/eBooks (Failure)
(/[Gmail]/Drafts/&Iho- Orders/Books/eBooks/)Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Trying to get to secure website (Login site for IRB at Ochsner). Worked fine with previous version of Firefox and continues to work with safari. I receive the following error code:
(Error code: ssl_error_renegotiation_not_allowed)
Any Thoughts?
Thanks,
M White New OrleansHere's one solution from last year: http://dotomaz.tumblr.com/post/786443743/firefox-4-0b1-and-ssl-renegotiation
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When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!
Hey there Dan256162,
I understand that you are receiving a specific error code when attempting to connect to the iTunes Store, error 0x80090318. I have an article for you that references this code and links you to another article for troubleshooting to address this issue. Here is the article that references the error code:
iTunes: Possible iTunes Store errors - Apple Support
http://support.apple.com/en-us/HT203174
And here is the linked troubleshooting article that will help you resolve the issue:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
http://support.apple.com/en-us/TS4123
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
I had Itunes on my PC (Windows Vista, 64-bit) and it worked fine with my Ipod. I purchased an Ipod nano, and it was not recognized by Itunes and I was instructed to un-install and re-install. After un-installing Itunes, I am unable to reinstall. I receive the following error message: microsoft.VC80.CRT.type="win32".version="8.050727.6195".publickeytoken="1fc8b3b 9a1e18e3b".processorarchitecture="x86". HRESULT: 0x80070424.
I am also having trouble with Windows Updates, and receive the same error message: 80070424. Perhaps the 2 issues are related?
If anyone is able to help resolve the issue so I can successfully install Itunes, I would greatly appreciate it!I ran the sfc /scannow command, and yes the response was: Windows Resource Protection could not start with the repair service.
A broken Windows Modules Installer then. It's a bit of an involved fix getting past it, but we've had success here with it in the past.
First, I'd strongly suggest setting up a system restore point.
Now try the Scenario III treatment from the following document:
Windows Update Error 80070424 in Vista
Head back into Windows Update and attempt to get updates again. If they still fail, this time with an 8000FFFF error code, try the following Microsoft document:
Windows Update error 8000FFFF
If you get Windows Updates flowing again, stock up on any you're behind on (restarting the PC when requested to do so). This may take some time and may have to be done in several batches, depending on how far you've fallen behind. Basically, keep going back to Windows Update until it stops offering you new updates.
After the updates have been installed, restart the PC one more time (in order to ensure that any pending installs requiring a restart have been resolved).
Now try another iTunes install. Does it go through without the 0x80070424 this time? -
I am receiving the following error message when attempting to text to a valid Mobile/Cell number in Peru...Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code.
I am able to receive texts from the number in question, but not able to text back to the person sending.
The number is a valid 9 digit cell/mobile number.If you're sending as SMS (green bubble) then this is a carrier issue and not an issues with your phone.
To text internationally, you nearly always need to include the country code before the rest of the phone number. If you are doing so and still have issues, contact your carrier.
~Lyssa -
I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been damaged. To create a PDF document, go to the source application then print the document to .pdf" I am going to the source application and printing the document to .pdf yet it's saving the file as a .log file. After reinstalling the software, I initially didn't encounter this problem but on my second and third attempts to convert files to .pdf format, this error message reappeared. How do I resolve this problem?
I have a similar problem which i did not have before...and it exists only in some powerpoint files which i want to print as a pdf file...and i get the same message as above.
the log says the bellow details...what's the problem and how can i resolve it? thanks.
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
Cambria not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: show ]%%
Stack:
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%% -
Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you
Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden -
While making a backup copy in Itunes of my Iphone I receive the following error message: While making a backup copy of this iPhone (-35) an error has occurred. Do you want to continue with altering this Iphone? When you continue al the material on this Iphone will be lost.
I reinstalled iTunes but that dit not help. After synching iTunes with my iPhone it also asks to authorize my pc and when i Click on ok, it says it is already authorized.
Please can somebody help me, so I can make backup.
Greetz,
DerkIt's likely that your backup is corrupt. Try deleting the backup, then right click on the name of the phone in iTunes and choose "back up". To delete go to iTunes Preferences, Devices tab. Highlight and delete the most recent backup. Note that sometimes deleting this way leaves some garbage around that can still interfere with a new backup, so you should verify that the backup folder is empty.
from: http://support.apple.com/kb/HT4946
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key. -
When I try to run iTunes I receive the following error message: "Apple Application Support was not found. Apple Application Support is required to run iTunes helper. Please unistall iTunes, then install iTunes again". I have done this twice and continue to get the error message. What now?
Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L -
From an iPhone 5, I receive the following error message when trying to download content from a radio show app: "Alert Could not parse feed." How do I fix?
Since you're using a 3rd party app, suggest contacting the app developer or looking at their support site for help.
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When I try to sync my IPOD (3rd gen) on ITunes, I receive the following error message - you don't have enough access permissions to perform this operation..can anyone assist?
See:
iPhone - not enough access privileges: Apple Support Communities -
Received the following error message while trying to install icloud 3.1 and my iTunes stops when I try to access the iTune store, Microsoft.vc80.CRT,type="win32",ver="8.0.50727.6195",processorArchitecture="amd 64".HRESULT:0x800703EE. Recently upgraded to windows 8.1 then everything just wouldn't work properly
Could you solve this problem? I have similr problem. I can't upgrade Itune it generat the error below. I already unistall de all version but the error still appear. Could you help?
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I bought a mac companion for my desktop mac running os x but received the following error message when I tried to install the quikprotect software download: "power pc no longer supported." I did not read that anywhere when investigating. What gives?
PPC, also known as PowerPC has not existed on Macs since the beginning of 2006. Apple made a bridge software and included it with Mac OSes until 10.6.8 known as Rosetta that would allow you to run software written for the PowerPC Macs. 10.7 and later can't run that bridge software. You have one of several options:
Install 10.6 retail on a USB Flash drive, and run that application while booted from there.
Find an update designed for 10.7 or later of the software.
Find a combination of Virtualbox or Paralllels that can legally run a version of 10.6 side by side with your 10.7 software.
Run Windows on your Mac with Virtualbox or use CrossOver that requires no Windows to run a Windows version of your application.
Your Mac is an iMac Intel. I will ask a moderator redirect your thread to the 10.7 forum, and no action is needed on your part. -
I am unable to restore my subscription. I receive the following error message when I enter the password: " Apple ID doesn't exists or the password is wrong".
Please refer to Can't authorize with a previously used Adobe ID
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Error writing to file: C:\Program Files\Bonjour\dns_sd.jar.That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
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