I receive the following error when attempting to import to Lightroom for the first time ?:0: attempt

Can anyone help?  This has been a very painful process!
error message is as follows: c?:0: attempt to call field 'isNSImage' (a nil value)
forums have been no help.  I am starting to regret even buying this software

I do not recall that error message being discussed before. Is it possible for you to post a screen capture of the error message?
Also provide some detail of your OS, Mac or PC  your Camera, are you importing from HDD on the computer, direct from camera, from a card reader? Any other info that could give some clue to what is happening.

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