I receive the message that ITunes is locked or that I don't have permission to use it. How can I fix this?
When I try to log on to I Tunes, I receive a message that it is locked or that I don't have permission to use it. How do I fix this?
If iTunes was working previously then it is possible that the preference file that records the location of your library has been corrupted. Clicking the icon to launch iTunes then immediately press and hold down the shift key. Keep holding until asked to choose or create a library. Click choosem then browse to and open your iTunes Library.itl file, normally found in <User's Music>\iTunes.
Alternatively see Repair security permissions for iTunes for Windows if there really is a permissions issue or Empty/corrupt iTunes library after upgrade/crash in case the library itself is damaged.
tt2
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Message was edited by: EZ Jim
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The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some applicable information below for you:
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